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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Luxury hotel with 5 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
Property video
3 bars/lounges, poolside bar
5 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Daily buffet breakfast (MAD 270 per person)
Located near Jemaa el-Fnaa, Sofitel Marrakech Palais Imperial & Spa blends nightlife with relaxation. Enjoy a nightclub, poolside bar, five garden-view restaurants, Ayurvedic treatments at So Spa, outdoor pools, fitness classes, on-site shopping, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Gym
The current price is €269
includes taxes & fees
24 Sept - 25 Sept
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Spa

The on-site spa has 5 treatment rooms. The hotel's spa offers massages and treatments such as Ayurvedic treatments. Other on-site facilities include a steam room, a sauna, and 2 hot tubs.

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 180 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed (Contemporary)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Garden Side)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, Balcony (Garden Side)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 210 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 54 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Balcony (Contemporary)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Prestige)

View from room

Superior Suite, 1 King Bed (Prestige)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 84 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Balcony (Contemporary)

8.0 out of 10
Very good
(20 reviews)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view) | View from property

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Marrakech Plaza - 17 min walk - 1.4 km
  • Jemaa el-Fnaa - 18 min walk - 1.6 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Marrakech (RAK-Menara) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Nobu Marrakesh - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Café Extrablatt - ‬4 min walk
  • ‪Palais Jad Mahal - ‬3 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Luxury family-friendly hotel near Koutoubia Mosque
Located close to Menara Mall and Dar el Bacha Palace, Sofitel Marrakech Palais Imperial & Spa provides a nightclub, a poolside bar and a terrace. Treat yourself to a manicure/pedicure, a facial or hydrotherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Moroccan cuisine. Fitness classes are offered at the health club; the property also has an art gallery on-site, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, supervised childcare (surcharge) and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 157 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • LCD TVs with DVD players
  • Private gardens, wardrobes/cupboards and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 270 per person
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Oasis
  • L'Orangerie
  • Le Jardin
  • Pool Lounge
  • So Lounge

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 270 per person
  • Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access So Lounge on weekends and during special events.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool.

How much does it cost to stay at Sofitel Marrakech Palais Imperial & Spa?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial & Spa on 24 Sept 2025 start from €264.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Marrakech Palais Imperial & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet.

How much is parking at Sofitel Marrakech Palais Imperial & Spa?

Valet parking is free at this property.

What time is check-in at Sofitel Marrakech Palais Imperial & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Sofitel Marrakech Palais Imperial & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sofitel Marrakech Palais Imperial & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 600 per vehicle applies.

Where is Sofitel Marrakech Palais Imperial & Spa located?

This family-friendly Marrakech hotel is located on the boardwalk, within a 15-minute walk of Koutoubia Mosque and Menara Mall. Marrakech Plaza and Jemaa el-Fnaa are also within 1 mi (2 km). Marrakech Central Station is 29 minutes by foot.

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Reviews

Sofitel Marrakech Palais Imperial & Spa Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.2

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 341 out of 685 reviews
Rating 8 - Good. 187 out of 685 reviews
Rating 6 - Okay. 88 out of 685 reviews
Rating 4 - Poor. 35 out of 685 reviews
Rating 2 - Terrible. 34 out of 685 reviews

Reviews

10/10 Excellent

Fletcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jul 2025

10/10 Excellent

rashida

Liked: Cleanliness, amenities, property conditions & facilities
Most amazing place I’ve ever stayed. I left feeling inspired and thankful for such an amazing experience.
Stayed 4 nights in May 2025

10/10 Excellent

DANNY

Liked: Amenities
Every thing perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Stayed 3 nights in Jun 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, Confortable rooms, beautiful gardens
Stayed 3 nights in Apr 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn Majella

Staff and amenities excellent. Didn’t let the scan only option for all menus food, drinks
Stayed 3 nights in Jun 2025

6/10 Okay

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with wonderful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

SHASHI

Liked: Cleanliness, property conditions & facilities
Excellent property, very good breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

6/10 Okay

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
Stayed 4 nights in Jul 2025

4/10 Poor

Adriana

Disliked: Staff & service, property conditions & facilities
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jan 2025

10/10 Excellent

Youssef MHamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and wonderful staff in all departments.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must-stay in Morocco. 5 out of 5

This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

velmurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out. All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice & good location
Stayed 3 nights in May 2023

6/10 Okay

roderick

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
Stayed 6 nights in Feb 2025

8/10 Good

Shabaz M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the hotel are way laid back, no rush in getting things solved especially when you need to get things done.
Stayed 3 nights in Sep 2024

6/10 Okay

Zachary

Liked: Cleanliness, property conditions & facilities
Poor check-in experience and I was actually asked to exit the pool aggressively because I was wearing a shirt. The individual I was dealing with just kept saying it was forbidden and when I asked why, he simply said it’s forbidden that’s all you need to know. Once I talked to our actual server (who was apologizing profusely on behalf of the other gentleman), and I explained to him that it was to keep the sun off of me and was a quick-dry water shirt, he went “oh” and talked to his manager who then agreed to let me in the pool with my shirt on. English is definitely a barrier and the whole experience was certainly off-putting and slightly embarrassing with everyone around and witnessing the entire ordeal, especially for this caliber of hotel. They also went after a couple of other individuals for various issues while I was there as well. Rooms were great but I might choose another hotel next time I’m looking for a place to stay nearby.
Stayed 1 night in Jun 2025