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"Time to put this dog down. Everything is old. The bathroom and ceilings are falling apart. Paint and wallpaper are peeling off the walls. Elevators are all damaged and old and something don’t even work. The doors and hallways are all banged up. There’s a serious shortage of staff.. room service is really really really overpriced. Valet parking at $50 a night is more than the airport. The gym is small and with three people in it already felt overcrowded."

"The staff was great! They helped us get to a local store for a terrible towel! The room was good. A few dings for a suite. They need clean that little cubbie furnace room the door popped open and there is trash in there but I will stay again. Best burger in the restaurant! "

"Thoroughly impressed with the amenities and helpful staff. Very clean and nice hotel! Well worth the price!"

"Was easy to get to from interstate. Easy walk to PNC. Hotel was fine. But needs some upkeep. Peeling wallpaper, interior of bathroom door hadn’t been cleaned in sometime - it’s a wood and glass door. Lots of dust and ‘spots’ (toothpaste/lotion?). Employees were polite. Valet attendant was very helpful. We accidentally left our car key and we called when we realized. Turned around but could only get within a block of hotel (marathon was being ran). Attendant brought us our key."

"No free breakfast The shower handle came off in my hand, it was cumbersome and complicated to operate, and would now shutoff. The toilet was too low to the floor - non-ADA compliant, and the door to the bathroom was too close to the toilet so, I had to swing my knees out of the was to close he door and achieve some privacy. It was once a very expansive and nice property but it is now rundown and not a lot of investment in updated fixtures. Even the room comfort controls were dimly lit and very noisy."

"The staff was friendly and helpful. Cool decorations and vibe since it used to be an institution and there are still lockers in the hallways."

"Love this hotel. Get the suite and River view!"

"The Joinery was the perfect location and it was maybe a 15 minute walk to Market Square. It was a lot of luxury for a reasonable price. The food in their restaurant was fantastic!! We enjoyed both breakfast and dinner and was not disappointed either time. The staff was beyond friendly and very polite and helpful!! They accommodated us with our little pug, Deebo, who also enjoyed his stay!"

"Beautiful Hotel with amazing staff"