West Chester Hotel Guide - Marshall Square hotels in West Chester, United States of America.

"We arrived at the hotel at 5 p.m., but our room still wasn't ready for check-in. They offered us a larger room, but only for an additional cost. The rooms and bathrooms are very small. Overall, it was disappointing."

"Clean room, nice staff, convenient location. I would like to stay here again if I come to this area"

"Room was digusting."

"What I like about the hotel was the room, breakfast and kitchen it was really beautiful and l will love to go back and stay a little bit longer."

"There were loiters in the lot in and out all day long. Watched drug deals happen, a woman peed in the parking lot, it consistently smelled like weed. There were always people at the back entrance trying to get into the hotel. Breakfast was minimal, there was no milk for cereal and your choice of drink was water or orange juice. You have to "check in" in order to receive breakfast. Upon check in the front desk rep kept being interrupted by someone talking to her and delayed my check in. Once in the room we noticed that the three light fixtures had light bulbs that did not work and the tops were not attached to the light. There were no towels and the floors had various red stains throughout."

"Our room was very comfortable, and the staff were very helpful and welcoming. The location was really quiet for being close to the airport. The staff were also speedy in getting a high temperature in the lobby and breakfast area cooled down. “Stuff” happens but the staff were on it!"

"Very nice resort but make sure you book the correct tower. They are quite a walk apart!! If you are doing a trade show, make sure you know which tower is closest to the are you'll be at so you don't have to walk 5 minutes from your room to where you need to be (unless you're trying to get your steps in!). "

"Everything was good. "

"The front desk staff was very rude there was trash in the can when I checked in I asked her about my room being clean She said she could locate me to a new room and if I complained again that I will have to check out. This place should be glad that they still have patrons coming through. I won't be back."