Marumori Hotels

"I recently stayed at "Kappa no Yado Ryokan Sanjiro" in Zao during my trip to Sendai. Overall, it was a wonderful stay, and I highly recommend this inn! First off, our room was incredibly clean and tidy, which made for a really comfortable stay. Cleanliness really makes a difference when you're trying to unwind from travel, and they nailed it. Plus, I was pleasantly surprised that the TV in the room had Netflix and other streaming services! It was awesome to kick back and watch a movie at night, just like I would at home. But what truly stood out was the exceptionally warm hospitality from the staff. Every time we passed them in the hallway, they greeted us with a smile and struck up a friendly conversation. Those little touches really made the whole inn feel incredibly welcoming and cozy. Now, about the onsen. I've often found that hot springs don't always agree with my skin, but the one at Sanjiro was super gentle and left my skin feeling incredibly smooth. I could really feel the beautifying effects, and I was so happy with it. A Few Areas for Improvement There were a couple of things that I think could be improved. First, the temperature of the hotel's private bath. When I used it at night, it felt quite hot, almost too hot to really relax and soak in. It would be great if they could adjust the temperature a bit so more guests can enjoy it comfortably. Second, regarding the cleanliness of the onsen facilities. The changing rooms and areas leading up to the bath were"

"Great location, comfort room and quiet."

"This was one of the most beautiful and peaceful places we have ever stayed. The lounge was filled with tasty treats and drinks in the afternoons and outside was a beautiful area with a foot bath. The hot springs were wonderful and the kaiseki dinners were amazing. The hotel staff members were very accommodating and gracious when dealing with a mixup about the reservation. We enjoyed the entertainment in the lobby at night. There is a convenient bus to and from Sendai station. You can purchase roundtrip tickets when you get off the bus, for a slightly discounted price. Our room was so spacious and comfortable that I miss being there already. Highly recommend and we will be back!"

"big rooms, excellent CS, delicious food as well"

"Amazing location! Clean, loved the public bath, "

"excellent location with comfortable room. Very friendly service. parking was easy. wifi was fast. good choice, thank you for the excellent service."

"The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area. "

"Very clean and safe to stay here, including breakfast and walking to station. Available to book at last min but still in good price for one night. Will looking for this brand hotel when need. Thanks"