Masdache Holidays

Great Hotel in a good location

On arriving, our room had a small flood (leaking from the boiler) However, the staff were very good, and put us in another room. The very next day they had replaced the boiler with a new one and we were back in our original room. The rooms were very clean, tidy, and very spacious, and situated in a way that every apartment had its own privacy space. Staff very helpful. Bus stop directly outside that ran every 30 minutes to the centre of Playa Blanca and was only €1.40.

Room bit sparse but large sitting area with seperate bedroom and bathroom so more than adequate. Very clean throughout and staff friendly. Good stay all round.

Great location to bars and restaurants. The shower drainage was very poor and ended up with a soaking wet floor every time we showered

Our first time staying at this hotel and overall its fine, positives are its quiet but ideally located for the beach and the strip of Puerto del carmen, plenty of parking and the pool areas. The main issue is the restaurant, breakfast starts at 8am so everyone is coming in at the same time so most days we didn't even get a cup so had to use paper ones, only 1 toaster machine and needed more staff as so busy trying to clean up tables, the food was okay with plenty of choice but could have been hotter. I think they need to re think the restaurant opening times to smooth out the busy periods, dinner was a similar experience. Overall we enjoyed our stay but would not go back.