Front of property

Reviews of Hotel Il Buongustaio

3 out of 5
Hotel Il Buongustaio
Via Belvedere, 90, Massa, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 39 reviews" "
Rating 8 - Good. 15 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully situated in the mountains. Staff wonderful. Delicious food.
Stayed 4 nights in Apr 2023
Response from marina on 30 May 2023
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like being part of the family
Clean hotel, extremly friendly staff, good food. We were there at a quiet time of the year. Drive up there is one to get used to but worth it. Beautiful views from the swimming pool and the front of the hotel, unfortunately not so much from our room. The hotel part looks brand new. The furniture in the room could be a bit more efficient (less cupboard space, more seating space). Still good value for money.
Stayed 2 nights in Sep 2019
Response from marina on 4 Oct 2019
Grazie tante. per noi è stato un piacere averla ospite e speriamo vivamente di averla di nuovo nel nostro hotel. Saluti Marina

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely clean hotel in a quiet location.
A lovely clean hotel in a quiet location with fantastic views down to the coast and up to the mountains. We had a great stay here for three nights and enjoyed the quiet location. The staff were all very friendly. The hotel is quite a way up in the mountains via a very windy road so you will definitely need a car to access it. We went down to the coastal resort of Massa each day and that had pleasant beach / Lido if you just want to soak up some rays. There are plenty of beach-side restaurants too. We only ate in the hotel restaurant in the evenings and the food was good and the breakfast was also good. We did not eat in the town of Massa in the evening although there looked to be a varied choice in terms of restaurants. The rooms were clean and were recently refurbished - you are no doubt getting better value for money here than you would further up the coast / closer to the beach resorts going towards Portofino. The pool area was also pleasant and it had enough (comfortable) loungers around it.
Stayed 3 nights in Jul 2018
Response from Marina on 15 Aug 2018
Dear Guest, thank you for your positive feedback! We hope to see you soon, Marina

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from marina on 4 Jun 2018
Grazie mille spero di averla di nuovo ospite. Marina

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefalelsesværdigt
Skønt lille hotel i bjergene med den skønneste udsigt og smukkeste solnedgang
Stayed 15 nights in Jul 2021
Response from Marina on 5 Aug 2021
Dear Jacob, thanks a lot for your feedback. It was a great pleasure to have you as our guest. We really hope to see you soon, Marina

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bon séjour
Très belle vue et endroit chambre correct juste le service restauration un juste un peu trop amateur dommage a part sa c'est correct
Stayed 1 night in Sep 2020
Response from marina on 30 Sept 2020
Merci beaucoup. lo staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Prima hotel, een nacht verbleven op doorreis. Gebruik gemaakt van het kleine zwembad en goed gegeten in het restaurant.
Stayed 1 night in Aug 2020
Response from marina on 31 Aug 2020
Grazie tante! E' stato un piacere per noi. lo staff

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel avec jolie vue mer
Très bel endroit, propreté irréprochable, jolie chambre. Le seul bémol , notre chambre était à côté de la porte d’entrée, donc on a eu droit aux va et viens des autres clients, donc très bruyant. Jolie piscine.
Stayed 1 night in Jul 2020
Response from marina on 21 Jul 2020
Merci beaucoup Lo staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keurig familiehotel, heerlijk gegeten. Hele nette, moderne kamers. Het is drie sterren, maar kan zo door voor een goed vier sterren hotel.
Stayed 1 night in Jun 2020
Response from marina on 23 Jun 2020
Grazie mille del tuo feedback, per noi è stato un piacere averti ospite, spero che ci sia un'altra occasione. Saluti Lo staff

10/10 Excellent

Asbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et OK sted til prisen
Nyere værelser og dejlig pool. Maden var ikke noget at skrive hjem om, men alt i alt pengene værd.
Stayed 2 nights in Sep 2019
Response from marina on 4 Oct 2019
Grazie, Grazie, Grazie. Saluti Marina

10/10 Excellent

Rodalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from marina on 4 Sept 2019
Grazie tante per il tuo feedback. per noi è stato un piacere avervi ospiti. Lo staff

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert
Kleines, aber sehr liebevoll geführtes Hotel. Schön gelegen am Hang mit Blick über Massa zum Meer. Die Schlafzimmer sind neu renoviert, sehr geschmackvoll eingerichtet, gute Matratzen. Alles sauber. Wir haben spontan 1 Tag verlängert. Der Pool ist ausreichend groß für ein Hotel dieser Größe. Das Abendessen im Hotelrestaurant ist sehr empfehlenswert, der Wein günstig aber trotzdem gut. Den Weg in die Stadt zu Restaurants kann man sich getrost sparen.
Stayed 1 night in Jun 2019
Response from marina on 31 Jul 2019
Gentile Cliente, grazie per il tuo feedback per noi molto importante. Speriamo di averla di nuovo nostro ospite. Saluti Lo staff

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from marina on 25 Jun 2019
Grazie Mille per noi è stato un piacere, speriamo di averla di nuovo nostro ospite. Marina

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima cucina, ed eccellente accoglienza. Camera pulita, ordinata, confacente le nostre richieste. Paesaggio eccezionale!
Stayed 1 night in Mar 2019
Response from marina on 30 Apr 2019
Grazie mille per noi è stato un piacere ospitarla. Speriamo di averla presto nostra ospite: Saluti Marina

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk verblijf !
Fijn verblijf gehad. Het ligt erg rustig wat wij fijn vinden. Het ligt vrij hoog en de weg er naartoe vanaf het centrum is vrij steil. Uitstekend ontbijt en ook kun je er heerlijk lunchen en avondeten.
Stayed 4 nights in Jul 2018
Response from Marina on 1 Aug 2018
thank you very much Marina

6/10 Okay

H., Essen

Liked: Cleanliness
Disliked: Room comfort
ruhiges Hotel, von der Straße aus Blick über Massa
Wir haben uns im Großen und Ganzen wohl gefühlt. Das Grundstück würde durch bessere Pflege einladender wirken. Ein Beispiel: Der Brunnen würde in gepflegtem Zustand viel mehr hermachen. Das Hotel hat 9 Zimmer und könnte dadurch durch mehr Freundlichkeit und persönliche Kommunikation erfolgreicher sein. Im Badezimmer unseres Zimmer gab es eine Dusche, deren Wände man vor dem Gebrauch ausklappen musste. Dadurch war der Badezimmerboden natürlich nach dem Duschen nass. Das war gewöhnungsbedürftig.
Stayed 7 nights in Jun 2018
Response from Marina on 20 Jul 2018
Grazie per i suoi consigli, cercheremo di migliorarci. Per quanto riguarda le terme di San Carlo stanno ristrutturando e dal prossimo anni saranno operative. Cordiali saluti Marina

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Essen im Hotel
Stayed 5 nights in Jun 2018
Response from Marina on 18 Jul 2018
Grazie mille. Lo staff

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfait
Hôtel très convivial, dû au fait que ce soit une petite structure familiale Possibilité de communiquer facilement en anglais On y mange bien Seule contrainte : l'hôtel se trouve à près de 500m d'altitude, cela se fait ressentir au climat et à la route à emprunter (l'endroit est paisible donc la contrainte peut être avantageuse, ça se discute) Mais j'insiste sur leur convivialité, de plus ma femme et moi sommes aller avec notre fils de 11 mois, ils font chauffer les plats sans problème, et l'excitation d'un gosse ne les dérangent pas Nous avons eu un agréable séjour dans cette hôtel
Stayed 6 nights in Jun 2018
Response from marina on 18 Jun 2018
Grazie mille per noi è stato un piacere

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visite des cinque terre Visite des carrières de marbre à Carrare Visite de Portofino Très bonne cuisine italienne ! Un bon moment !
Response from marina on 16 May 2018
Grazi mille, speriamo di averla presto di nuovo ospite. Marina

8/10 Good

Lerchen, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and nice clean Pool.
The way from Massa City up to the Hotel small and Tricky. Restaurant very good and pricely in top. Rooms are clean and the Bett is comfortable.
Stayed 9 nights in Sep 2017
Response from marina on 19 Sept 2017
Grazie mille Speriamo di avervi di nuovo ospiti. Marina

10/10 Excellent

Angelique, netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Perfect little hotel up the mountain. Service, food, pool, quiet location.... everything was just perfect! We would definitely come back here when in italy!
Stayed 4 nights in Sep 2017
Response from marina on 17 Sept 2017
Grazie grazie mille per noi è stato un piacere avervi nostri ospiti. Lo staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Restaurant mit sehr gutem Preis-Leistungs-Verhältnis, schöne Außenanlage, nettes Personal, etwas langwierige Anfahrt über kleinere Straßen mit Serpentinen

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Liuping, 中国桂林

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
坑人的预定
太气人了,我通过hotels.com预定是五渔村附近酒店,跳出的附近酒店美食2号,以为就是这附近,于是就预定了,预定后我按行程安排一样前往五渔村,到了后发现这个酒店位于五渔村至少50公里,要乘坐快一小时火车,然后打的到酒店花了24欧,这酒店位于山上,附近没有任何景点,酒店的餐厅是很好吃,这个不满我觉得是hotels.com的错,让我损失了快100欧的交通费,及五渔村的通卡费用,可hotel.com竟然连申诉方式都没有,太令人可气了。

8/10 Good

Zazou Blue, Moenchengladbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel für ruhesuchende Gäste
Wir waren zwei Nächte dort, auf der Durchreise zur Toskana. Das Hotel ist etwas abgelegen, dafür sehr ruhig. Innen- und außenbereiche sind gepflegt. Essen im hoteleigenen Restaurant ist einfach aber gut und preiswert. Wir würden wiederkommen und es weiterempfehlen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig sted
Nydelig hotell i åsene over Massa. Anbefales hvis du har bil og skal nordover til Cinque Terre. Rommene er nyoppusset med boblebad. Betjeningen er vennlig og kjøkkenet lager svært god mat. Flott basseng på eiendommen. Passer også for familier. Rimelig og mye for pengene. Anbefales!

8/10 Good

Sanna Kristine, Oslo, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-koselig familiedrevet hotell
Super-koselig familiedrevet hotell langt opp i fjellene fra Massa. Tar ca 15-20 min med bil ned til byen. Perfekt hvis du har bil og skal til Cinque Terre. Ikke AC, men det var heller ikke nødvendig. 35 grader i lavlandet, lavere oppe ved hotellet. 22-23 grader på natten. Fint basseng med nok stoler. Ok + frokost. Fin restaurant med god mat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Herbert, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Urlaub in der Toskana
Wir sind am Abend dort eingetroffen und wurden herzlich begrüßt. Das Hotel liegt außerhalb der Stadt oben auf dem Berg mit wunderschöner Aussicht auf die Stadt und das Meer. Das Zimmer war gemütlich und zweckmäßig eingerichtet. Es hatte eine Klimaanlage und ein großes Bad. Es wurde jeden Tag gereinigt. Zum Hotel gehörte ein großer Swimming Pool. Das Essen war sehr schmackhaft und reichlich. An das Frühstück mussten wir uns gewöhnen, da es eben italienisch war mit viel Kuchen und weniger herzhaft. Aber es hat geschmeckt und im Ausland muss man sich eben mit andere Sitten anfreunden. Das Hotel ist sehr gemütlich und wir haben uns sehr wohlgefühlt. Man kann es nur weiter empfehlen.

10/10 Excellent

Stephie, Wiesbaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Urlaub in ruhiger Lage
Schönes, familiäres kleines Hotel in den Bergen. Das Zimmer war sehr sauber, Garten und Pool sehr gepflegt. Abendessen im Hotel war preiswert und sehr lecker. Ich würde wieder hinfahren.

10/10 Excellent

alessandra, firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel eccellente e personale molto disponibile
Tutto molto positivo, accettano gli animali, cosa che in molti hotel non sono accettati. Veramente un'ottima vacanza e alla portata del relax!

8/10 Good

Maridodo, Novara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso e tranquillo albergo
L albergo si trova sopra massa non vicino al mare ma ha una graziosa e tranquilla piscina dove mi sono trovata benissimo perché eravamo in pochissimi.Camere pulitissime ovviamente arredamento da 3 stelle.Ristorante niente male personale gentilissimo e il mio cagnolino era il benvenuto

10/10 Excellent

Eva, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Högt beläget mycket trevligt!
Mycket trevligt lugnt beläget hotell med fint skött poolanläggning. Bra restaurang med utsikt. Vi hade gärna stannat längre och kopplat av. Endast en halvtimmes körning ner till rivieran gör stället till en bra, prisvärd vistelse bortom trängseln vid havet.

10/10 Excellent

Familie F., Mainz

Liked: Cleanliness, staff & service, property conditions & facilities
Geheimtipp für Ruhesuchende
Das familiengeführte Hotel liegt ca 500m hoch über Massa. Es geht steil und kurvig bergauf, aber die Fahrt lohnt sich sehr. Eine wunderschöne kleine Hotelanlage, toller Blick auf Massa , Meer, Cinque terre. Ein prima, preisgünstiges Restaurant. Sehr freundliches Personal. Drumherum vereinzelt Häuser und Wald, sehr ruhig, man kann prima schlafen, nichts stört. Es ist immer ein paar Grad kühler, eine Erholung bei großer Hitze.

8/10 Good

Peter L. Marburger, Augustenborg

Liked: Cleanliness, staff & service, property conditions & facilities
Godt familie hotel med restaurant i særklasse.
Havde 6 overnatninger i et 3 sengsværelse (gode behagelige senge) der ikke helt levede op til vore forventninger hvad plads og komfort angår. Bad/toilet var pæne og nye, men ikke praktisk indrettede med hensyn til opbevaring af vore toiletartikler og tørring af håndklæder. Vi havde håbet på at poolen, der er meget flot, var åbnet, men det var for tidligt endnu. Hotellet er beliggende på en parklignende grund ca. 450 m over havet med en meget flot udsigt mod nord/vest over Middelhavet, Massa-Carara og de omkringliggende bjerge mod La Spezia. Mod øst ser man over mod Bjerge og til marmorbrud. Deres Restaurant var i særklasse og man fik super mad og vin til en meget fornuftig pris. Morgenmaden var som i Italien og man maglede frisk "morgen"brød, men ellers OK. Hotellet er ejet og drevet af en familie og flere "generationer" var involveret i madlavning/servering. Alt i alt en rigtig god oplevelse. Vejen til hotellet var 6 km med hårnåle-sving

8/10 Good

franck, var

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel et restaurant dans un oasis de fraicheur
Les chambres sont confortables et spacieuses mais il manque malheureusement la clim. Le jardin autour de l'hôtel et la piscine sont idéales pour se reposer .Le petit déjeuner est très complet et délicieux. Le restaurant a une carte variée ,abordable et les plats sont très bon ainsi que le vin de la maison. Placé au pied du parc naturel la ville de Massa est à 15 mn de voiture sur une petite route.