Massenhausen Holidays

Liked personal's politeness. Disliked very much a neighborhood around the hotel.

Clean room and friendly staff and a super location

Everythink was fine, but the heater was not working very well

Clean room and staff.

The hotel was good for a three-night stay with my friend. Location slightly out of the centre even thought it states city centre. However, it was easy to get to the city centre by foot and public transport. It's also not too far from the airport. There's not much around the hotel but Lidl is handy and we found lovely Vietnamese and Italian restaurants nearby. Rooms were very clean but my friend got a much bigger room than me even though I'd booked two identical rooms - hers was almost like an apartment. Breakfast was good, with both hot and cold food - and very efficient staff constantly refilling food trays and clearing tables etc. There is a bar but it's very small and we didn't see anyone drinking there - but we were out most of the time. Most reception staff were helpful. I would have given more stars if I hadn't been booked in for only one night instead of three. Also, I asked for a kettle for my room but was given a kettle with a base that didn't fit. Getting these basic things right are important. Fortunately they were rectified by a very helpful member of staff. Overall, I'd say it was good value for money.