Deluxe Room
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Reviews of Conche Luxury Retreat

Conche Luxury Retreat
Vico delle Conche 12, Matera, Provincia di Matera

Reviews

10

Exceptional

Rating 10 - Excellent. 22 out of 23 reviews" "
Rating 8 - Good. 1 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so beautiful. The design is very chic and unique. It highlights the natural beauty of the cave and also makes it so comfortable and contemporary. The breakfast is amazing. Definitely one of the best hotels I’ve visited.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Victor was incredible !
Stayed 7 nights in Mar 2024

10/10 Excellent

Jw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am providing 5 stars because 6/7 stars is not available. Absolutely wonderful!! Room was well appointed, modern with very comfortable bed. The breakfast was the most delicious and plentiful we ever had in all our travels to Italy. Victor was a wonderful host, taking time to provide us with a suggested walking tour. Fantastic stay!!
Stayed 2 nights in Mar 2024
Response from Victor on 4 Apr 2024
Dear Guest Thank you for staying with us, we try to give our guests the best possible experience We hope to see you again.Best regards

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was like staying at a boutique hotel. It was so unique and felt completely private. Great in-room amenities and great bed and bedding. The location is great, but as we did you will probably need a taxi from the train station. If you can arrive at Matera Sud, it would be more convenient. Victor from the hotel arranged a taxi for us upon arrival which worked out great. This place offers great customer service and a fabulous breakfast. Can’t recommend it enough.
Stayed 2 nights in Oct 2023
Response from Victor on 5 Nov 2023
Dear Antonio Thank You for your great review we look forward seeing you next time.

10/10 Excellent

Rodney, Los Angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say, I was not sure what the property would be like from online, however from the very first communication..to the check-in all the way to check out I was blown away. Victor at the reception was first class, kind, professional and extremely helpful. He really set the mood and made the experience what it was! For every concern we had, Victor was available and he was so quick to offer solutions to our needs. If you want to be treated like a VIP this is the place to go! I must also say the breakfast was very delicious and was nicely presented!
Stayed 1 night in Aug 2023
Response from Victor on 29 Aug 2023
Dear RodneyThank you for your amazing review, I am glad that we managed to exceed your expectations and we look forward seeing you again Regards

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well placed to explore Matera. Viktor, the manager, made us feel very welcome from the minute we arrived. He took some time with us to explain many of the places to visit during our short stay and this very helpful. Breakfast was outstanding and a great start to each day, especially when we were able to eat 'al fresco' on the terrace outside reception. Viktor was available throughout our stay to offer any help or advice we required.
Stayed 3 nights in Jul 2023
Response from Victor on 3 Aug 2023
Dear Thomas,Thank you for taking the time to leave us such great feedback we are glad that we managed to over exceed your expectations We look forward see you next time.

10/10 Excellent

Eric, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Modernized cave rooms on a delightful street surrounded by historical buildings. Excellent breakfast, helpful staff. Nice restaurants nearby. Parking is challenging.
Stayed 2 nights in May 2023
Response from Victor on 2 Jun 2023
Dear Eric,Thank you for your reservation, and for taking the time to share your experience in our hotel.Best of wishes from Conche and Staf

10/10 Excellent

JOSE, DORAL

Stayed 1 night in Jan 2023

10/10 Excellent

Fábio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything unforgettable
Stayed 1 night in Dec 2022
Response from Victor on 6 Dec 2022
Gentile Fabio grazie per la sua recenzione l'aspetiamo la prossima volta .

10/10 Excellent

Preston

Stayed 1 night in Sep 2022

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in old Matera and the rooms were caves that were renovated. The room was beautiful and had a lot of mood lighting!
Stayed 3 nights in Sep 2022
Response from Victor on 7 Oct 2022
Dear Lucy,thank you for your review we are delighted that we met your expectations and we look forward seen you next time

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Special Experience
Fabulous experience. The attention to detail was so impressive. Breakfast was wonderful too.
Stayed 2 nights in Sep 2022
Response from Victor on 7 Oct 2022
Dear Gary, Thank you for your beautiful review, it has been a pleasure to have you as our guest, and glad that we exceed your expectations.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expected. The Property is a very nice 4 bedroom Hotel. Excelent Experience. The room was exacly as the Pictures which is very difficult to find. I highly recomend it for an experience in Matera.
Stayed 2 nights in Sep 2022
Response from Victor on 7 Oct 2022
Dear Maria,Thank you for your review we are happy that we exed your expectations and look forward seen you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Victor on 30 Jul 2022
Gentile ospite, Grazie per la sua ricenzione. Distinti saluti Reception conche

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2022
Response from Victor on 7 Jul 2022
Thank You

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Victor on 4 Apr 2024
Gentile Luigi,Grazie per la sua ricensione, abbiamo avuto piacere di ospitarla e ci avrebbe fatto piacere sapere di piu e come potevamo fare per farla avere da una experienza ecezionale nella nostra struttura Cordiali Saluti

10/10 Excellent

Chiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La particolarità di dormire all' interno di una grotta nei sassi di matera senza rinunciare ai comfort di una struttura luxury. Colazione ottima e abbondante. Personale della struttura professionale e gentile...consigliatissimo!
Stayed 1 night in Oct 2023
Response from Victor on 5 Nov 2023
Gentile Chiara, Grazie per la sua bellissima ricezione non vediamo l'ora di averla com ospite in futuro nella nostra struttura.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Victor on 3 Aug 2023
Gentile Francesca,grazie per la sua ricesione speriamo di rivederla presto.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles, kleines in den Fels gebaute Hotel
Wir hatten einen sehr schönen Aufenthalt im Conche Luxury Retreat. Wir wurden sehr freundlich empfangen und bekamen gute Tipps und Ideen für die Besichtigung des einzigartigen Matera. Unser Zimmer (in den Fels gebaut) war sehr ansprechend gestaltet, gut ausgeleuchtet, verfügte über alle nötigen Annehmlichkeiten (inkl. Nespresso-Maschine), ein bequemes Bett und ein grosses Sofa. Vor dem Zimmer gab es auch Sitzmöglichkeiten. Das Frühstück war ausgezeichnet und in der Nähe gibt es gute und ansprechende Restaurants. Das vom Hotel empfohlene Parkhaus ist modern und zu Fuss gut erreichbar. Auch vielen Dank für den Tipp, wo man in Bari sicher parken kann. Gerne kommen wir wieder einmal und empfehlen das Hotel weiter!
Stayed 1 night in Jun 2023
Response from Victor on 3 Aug 2023
Dear Manuel Thank you for your beautiful review, we are thrilled that we manage to give you such great memories, and we hope to see you soon.

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un esperienza a dir poco meravigliosa… una struttura e personale da 10 e lode.
Stayed 1 night in Mar 2023
Response from Victor on 27 Mar 2023
Gentile Luca grazie per la sua ricensione ci teniamo di offrire on esperienza meravigliosa e indimenticabile