Mathraki Island Holidays

The stay itself was great. Staff very friendly. We stayed here twice, a week apart (with a holiday to Albania in between). We used their eco-friendly private transfer service for 20€ from both the airport and the port. However, on our return trip to the airport, we paid the 20€ private transfer fee, but were bundled into the taxi with 2 other couples, who had also paid 20€. This made the transfer very uncomfortable, in a tight backseat in 36 degree heat… and for 60€! We would have been happy to make the journey shared, if the cost of the transfer was split (20€ between 6). When we provided this feedback to the hotel management (as requested in a departure email), we were completely ignored. Very poor customer service to end what otherwise was a great stay

Beautiful historic villa in a great location. Wonderful rooms, service, garden breakfast.

Not sure how this hotel is so highly rated. We could not get a reservation for their x2 restaurants - there was ZERO comms about booking a table in advance. When checking in there was still zero comms about booking a table (we overheard a lot of people by the pool who were not happy about the same situation). When I asked guest relations about it they were aware it’s a problem when you book via a third party - however they seemed very unfazed by this. They were bit apologetic, especially given we were only there for 3 nights. Another issue which is a shame is the sunbed hogging! I have never stayed anywhere where all the sunbeds have towels on them before 8am. People don’t show up til hours later, simply put towels down to save them! The staff should help with this. The main restaurant (called Canteen) has zero atmosphere. It’s exactly the same vibe as breakfast. It’s such a shame! Too bright and school dinner like. Zero table service for drinks. Other small problems we faced - cant order an iced coffee with your breakfast, no fresh pool towels before 10am, single beds pushed together for our double room, flies in the food, watery juice at breakfast. Wouldn’t stay again.

We stay only one night because we extended our stay in Corfu we only went to sleep

Wonderful little gem of a hotel w/ the best rooftop bar!! sad to only stay 2 nights. Lovely!!!