Mauá Hotels

"its an ok hotel. nothing great, nothing bad. good location that is close to the beach and two subway stations"

"Staff are friendly!"

"The staff was very kind, attentive, and always willing to help. The hotel is also centrally located in Copacabana, which makes it convenient for exploring the area. Unfortunately, the property itself feels old and poorly maintained. There is a noticeable lack of upkeep throughout the hotel, with peeling paint, loose furniture pieces, and even exposed cables coming out of the ceiling in the buffet area. The breakfast buffet was also disappointing. Most of the food did not taste good, the eggs were cold and overcooked, and I even found hairs in my fruit, which was quite unpleasant."

"I was Cheated .. i paid for the Ocean view room , but was denied and made excuses .. and was asked to cancel my booking when I objected , the reception manager threatened me to call police if I objected more This is the Wost experience of my 20 years of travelling I need my money back or a compensation.. it’s very rude and disrespectful "

"This room was perfect for us. Great view and staff are all amazing."

"Not a 5 star hotel. Very old and very crowded. Staff was nice and polite. "

"Thank you for "

"There was a huge coachorage in my bathroom and after I hardly killed that oneand couldn’t sleep I saw another one next day. I asked them to change my room and they said they can’t and they don’t have any room. After I insisted so hard they accepted and all of a suddeb there was another room. I know there are coachorages hidden behind bathroom doors wooden pieces, so if you get that kind of room where there is space they can hide you will most likely sleep with one and even see it and scream like I did. God they are huge!!!"

"Loved our large room. The room had a city view but was pretty large and bright. Overall very nice and we liked it."