Maun Hotel Guide - Hotels in Maun, Maun, Botswana

"WILL NOT HONOR YOUR RESERVATION. A member of my party arrived on the check in date with the confirmation from Hotels.com. The concierge informed them there was no record of the reservation and that the KESMO LODGE DOES NOT WORK WITH HOTELS.COM. Hotels.com worked with me to resolve the issue, but the Kesmo Lodge was completely absent and not part of the solution. "

"Terrible hotel. They didn’t have our booking, were over booked and couldn’t accommodate us. They are now refusing to refund our money. Beware of this hotel!"

"DO NOT BOOK THIS HOTEL THROUGH EXPEDIA!!!! The hotel exists but states they do not have a contract with Expedia. We showed up to our pre-paid booking confirmed by Expedia and the hotel told us that our booking didn’t exist due to not having an agreement with Expedia. The hotel was fully booked which left us out a lot of money, which the hotel also mentioned was not consistent with their rate which was multiple times lower than the noted rate through Expedia. Expedia did not refund us because...

"They canceled our reservation literally at the last minute without any notification whatsoever; leaving us stranded at the Maun Airport. Then the manager refused to give us a refund. Both Expedia and I tried to rectify the situation for over an hour while still at the airport all to no avail. This feels like quite a scam! They took a reservation and almost $300 USD. Canceled the reservation without notice and kept the money!!! Expedia said they couldn’t drop the hotel out of their system unless...

"Good value good WiFi. Should turn on air con one hour before guest arrival though if this is known ahead of time. Super helpful staff. Pictures of pool should be downplayed in advert because it is small IRL. "

"Lovely hotel good food and drinks"

"Great staff "

"Hotel is niet op hoofdweg wel rustig omgeving je moet een auto hebben te verplaatsen. Personeel aardig Breakfast eentoning"

"This was an unplanned stop due to illness that sent into Maun from Moremi earlier than expected. It was a clean and pleasant surprise...and one the few places in the area with working wifi."

"Tolle Begrüßung, sehr nettes Personal. Wir haben immer wieder Ratschläge für Ausflüge und Mittag und Abendessen erhalten. Die Zimmer waren sehr groß und geräumig. Tolle Aussicht von der Terrasse im ersten Stock auf den Fluss. Wir haben uns die zwei Tage richtig wohl gefühlt und würden jederzeit wieder hier hinkommen. Die Mitarbeiter waren sehr ehrlich und zuverlässig."

"staff were very good but my regonal accent communication was some times slow but enjoyable"