Mazatlán Hotel Guide - Mazatlán Aquarium hotels in Mazatlán, Mexico.

"All the staff were friendly however the breakfast buffet was kind of expensive for the type of food. Not much to choose and not good quality food. The water in the swimming pool was not clean. The curtains of our room was in very bad condition, the restroom with bad smell. The glass shower door not working well. We had to put a bottle of shampoo on the floor to can keep it closed. Lot of little things that at the end make us to decide not to book in this hotel again. Thank you."

"Fue una experiencia muy. Buena los empleados. De el hotel fueron muy respetuosos y muy amables. Les pedíamos ayuda y con mucha amabilidad. Nos ayudaban"

"Great location, clean & safe hotel. The staff were so friendly !"

"Clean"

"Bring your own wash cloth, they do not provide one, also bring your own shower cap. And do not forget to bring your own coffee because they will charge you daily for using the one they provide."

"Overall, the experience was really good. The place was clean and the check-in instructions were pretty clearHowever, there were no instructions once I got there as to what was expected of me as a guest in that apartment, for example I didn’t know where to take my garbage or where to put my recycling. I would’ve happily stripped the bed and thrown everything in the washing machine if I hadn’t known, that was what was expected, for exampleThe biggest disappointment was that the property is advertised as having an outside pool it does not, the property is advertised is having a dryer. It does not. The dryer wasn’t a big issue, but the pool was……sometimes you just don’t wanna lug all your stuff to the beach. But the location was great, I had a small maintenance issue when I first arrived, and the owner looked after it right away, This was my first verbal experience and overall it was a four star experience."

"Todo el personal con el que me tocó interactuar era increíblemente amable, en especial el señor del restaurante en el desayuno. Lo único es que la propiedad ya se nota muy vieja, está bien para pasar la noche y desayunar. "

"Everything was 100% clean and as advertised. The view is out of this world! Most of all, Nancy was very responsive and went above and beyond to make sure we had everything we needed for a most special stay. And if you have the opportunity to go on one of Nancy's excusrions on the boat or paddleboard, I highly recommend the experience! "

"We had a horrible check in. The room was dirty it had not been cleaned yet when we got there so we had to wait 3 hours for the room to be cleaned , one room did not have a proper Ac working and when we cheled out i asked for a late checo out for the 3 hours i was owed and they charged me am additional 700 pesos for 3 more hours instead of giving them for free for the late check in, and they wanted to charge us an additional 200 pesos for a bracelet we never used , absurd and unprofessional never going back ever . "