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Hotel Veler

3.5 star property
This warm haven in El Poblado welcomes travelers with daily breakfast service and staff members who make guests feel immediately at home

Choose dates to view prices

Hotel Veler in vibrant El Poblado offers a comfy base for exploration. Start your day with a full breakfast, visit nearby Lleras Park, or relax in the garden. Enjoy free WiFi, multilingual staff, and an on-site snack bar/deli for a welcoming atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 90000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Veler pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Veler?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Veler?

Checkout is at 1 PM.

Does Hotel Veler provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per vehicle applies.

Where is Hotel Veler located?

Located in El Poblado, this hotel is within a 5-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and Oviedo Shopping Center are also within 1 mile (2 km). Poblado Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 75 out of 144 reviews
Rating 8 - Good. 49 out of 144 reviews
Rating 6 - Okay. 13 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

Reviews

Verified

8/10 Good

anthony

Liked: Cleanliness, staff & service
The staff are very nice . The property is just fair to get the job done if you’re solo traveler
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Great stuff, great location and not too noisy although it is close to everything
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindy staff and accomodating.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Santosh

Liked: Cleanliness, amenities
The location is a big plus. The front desk staff, Stefany was super helpful. Overall, a very good experience.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff but need help serviceing room

The staff was extremely friendly and very helpful. However, the room was not serviced and we ran out of shampoo and soap. We had to call and request it.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, room comfort
The location it’s the best! The place it’s nice, needs Furniture remodeling. Overall it’s good.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
the staff at this place were amazing ! the price and what you get is sooooo great -i did have a-room with no windows but i asked to change rooms and they did with no problem ! they noticed i smoked so they put me next to the smoking area in the basement (so perfect for me ) the rooms have a fridge and hot water And breakfast included so it doesnt get much bettr a friend of mine stayed next door and didnt have a fridge or hot water nor breakfast and paid more ! the cleanliness could be better sheets are stained alot of humidity needs alittle tlc from the owner but the staff made the trip so great they booked tours gave me recommendations for food checked on me let me use the umbrella made me feel like family i will def go back
Verified

10/10 Excellent

Jean Joseph

Great place and great staff good folks I loved the stay for will definitely book it again in the future.
Stayed 9 nights in Mar 2025
Verified

8/10 Good

Hanssi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve breakfast variety and
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Vivían

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Great location near Provenza qand near great restaurants. Hotel does not provide many options for breakfast.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful… make you feel like family … Stefa Gomez was very knowledgeable about tours, restaurants and points of interest… She make me feel like family .. Definitely coming back and I will book this hotel .. Everything it’s within walking distance… Hotel was very clean and cozy….
Stayed 7 nights in May 2025
Verified

8/10 Good

Balbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. You have lot of options for eating. The night life is also within 5 minutes of walking. The staff is friendly and nice. The breakfast is basic but ok. The rooms do not have windows but the location more than makes up for it.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Salatiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well situated, you can just walk to night life in Provenza.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

AIDA

Liked: Cleanliness, property conditions & facilities
The breakfast and the staff were fabulous
Stayed 4 nights in May 2023
Verified

10/10 Excellent

k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk..and the restaurant are exceptional..would stay there..again..and again.. Location very good..
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff..were terrific..and the place was very clean..
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it is a great deal. It is close to everything.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Nice place to stay in the heart of El Poblado. Yet not so noisy. Breakfast was nice, a nice start to the day with coffee and a smile from Emily.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Thuman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room but it could have been larger. But, it was OK for the price
Stayed 2 nights in May 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service
Perfect location! In the center of bars and clubs! Alot to do around the area.The clerk was super nice and there to help on whatever we needed! Easy check in!
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and simple
Stayed 2 nights in Mar 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Breakfast same each day. Main negative club next door very loud until 3am.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

the room was small but very clean. great service from check in. For the price for value it was worth it.
Verified

8/10 Good

Marilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet room for sleeping - no windows

Quiet room with no windows right in the middle of Poblado party. Very clean and comfortable with a/c. Stafffriendly and helpful.
Stayed 2 nights in Jul 2023