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Hotel Provenza Garden

3.0 star property
This trendy Medellín neighborhood blends culture with relaxation, offering a perfect rooftop retreat with city views and easy access to local adventures.

Choose dates to view prices

MS Hotel Natura Express puts travelers in Medellín's vibrant heart with practical modern comforts. Guests start their day with continental breakfast before heading to the rooftop terrace for city views. Nearby Poblado Park and Museo El Castillo make exploration easy.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Single Room

Down duvets, memory-foam beds, soundproofing, free WiFi

Economy Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Separate bath and shower
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
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About the area

Map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 8 min walk - 0.7 km
  • El Tesoro Shopping Park - 16 min walk - 1.4 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Alpujarra Station - 6 min drive
  • Medellín (MDE-José María Córdova Intl.) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Calixto - ‬1 min walk

About this property

Hotel Provenza Garden

Hotel near Lleras Park
Close to Poblado Park and El Tesoro Shopping Park, Hotel Provenza Garden provides designer shops on-site, a business centre and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge) and wedding services
  • Meeting rooms, a front desk safe and smoke-free property
  • Concierge services, a TV in reception and a 24-hour front desk
Room features
All 58 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with shampoo
  • 32-inch Smart TVs with cable channels

Similar properties

Front of property
Hotel Veler
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 136 reviews
The price is €52
15 Jan - 16 Jan
Hotel Veler

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 20,000 for adults and COP 18,000 for children

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (178 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 20000 for adults and from COP 18000 for children
  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Frequently asked questions

Is Hotel Provenza Garden pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Provenza Garden?

This property doesn't offer parking.

What time is check-in at Hotel Provenza Garden?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Provenza Garden?

Checkout is at noon.

Does Hotel Provenza Garden provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 120000 per vehicle applies.

Where is Hotel Provenza Garden located?

Located in El Poblado, this hotel is within a 10-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and El Tesoro Shopping Park are also within 1 mile (2 km). Poblado Station is 21 minutes by foot.

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Reviews

Hotel Provenza Garden Reviews

8.4

Very good

9.0

Cleanliness

9.4

Location

8.8

Staff & service

9.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 86 out of 173 reviews
Rating 8 - Good. 52 out of 173 reviews
Rating 6 - Okay. 16 out of 173 reviews
Rating 4 - Poor. 10 out of 173 reviews
Rating 2 - Terrible. 9 out of 173 reviews

Reviews

10/10 Excellent

Carmita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the best , front desk was excellent,, good location everything is close ,, restaurants, bars ,
Stayed 3 nights in Aug 2025

10/10 Excellent

Mariela Munoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe , wish if I pay for breakfast they have at the hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have a parking garage as the street it is on is pedestrians only. Recommend when you check in to use the valet and then move the car to one of the local parking garages.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Provenza side walk and next to must of famous Restaurant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Stayed 7 nights in Sep 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Stayed 20 nights in Mar 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
I'm back with pleasure
Stayed 1 night in Aug 2025

10/10 Excellent

Rene

Liked: Amenities
Staff is great
Stayed 3 nights in Apr 2025

8/10 Good

saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2025

8/10 Good

Nakao

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right at the middle of all the actions e.g. bars, restaurants, nightclubs etc. It’s in a very safe area in Barrio Provenza in El Poblado. The room is so spacious. All the staff are so friendly and willing to help. The hotel is so clean. I recommend Hotel Provenza Garden and I would definitely come back to stay here if I come to Medellin.
Stayed 10 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean and there was a busg (cockroach) in the room.
Stayed 1 night in May 2025

6/10 Okay

Adiel

Liked: Cleanliness, property conditions & facilities
La ubicación es inmejorable, fue lo que más me gustó. La atención del staff fue súper buena, muy atentos en todo momento. Lo único que no me gustó para nada fueron las camas, son extremadamente duras, salí con dolor de espalda de mi estadía, a mi amigo le dolían las costillas de lo mal que dormía. Ojalá puedan mejorar eso porque el hotel tiene muchísimo potencial
Stayed 2 nights in Nov 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi mas sincera opinión: La ubicación de este hotel es privilegiada, en el corazón de Provenza. Muy feliz de haberme quedado en este hotel. El hotel es excelente, super limpio y la atención del staff es excelente. No tengo ninguna queja. Me volveria a quedar ahi cada vez que visite Medellin!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Lo mejor es la localización y la limpieza
Stayed 2 nights in Nov 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza,el personal excelente.
Stayed 4 nights in Nov 2025

2/10 Terrible

Gustavo

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very bad, amenities were terrible, they offer free breakfast, but do not have any kitchen facility available to cook breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda volveria a hospedarme
Stayed 4 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Muy buena ubicación, el personal muy bueno. Volvería
Stayed 5 nights in Oct 2025

10/10 Excellent

Jareillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato me gusto mucho gracias
Stayed 4 nights in Sep 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente buena atención habitación cómoda buen baño excelente agua
Stayed 3 nights in Sep 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 7 nights in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Super la Ubicación
Stayed 5 nights in Aug 2025

10/10 Excellent

Desi Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feria de las Flores

Excelente
Stayed 3 nights in Aug 2025