4/10 Poor
Janine
Travelled with pets
17 May 2024
Disliked: Cleanliness, property conditions & facilities
I arrived at the hotel at 7pm Friday and given a room and when I got to the room, it looked like someone had been napping on the bed. It was rumpled up and used. The floors in the hallways were dirty, and transients obviously live in this “hotel” the bottom floor suites seem to be full of people that are homeless, on substances or require police attention
When they sent someone to my room the first thing he asked me was if I had used the bed. Since this is the reason why I complained I was not happy of being accused of this.
He offered to “clean” the room, and I told him I wanted another room as you cannot clean a room in 5 minutes. I’ve worked in housekeeping.
The manager/owner gave me a different room, which was very nice of them. It was a clean room and on the second floor.
The carpets in the hallways were dirty, when I went for breakfast in the morning at the continental breakfast at 7am (it’s open from 6-9am) there was no food. All the eggs and sausages were gone and they weren’t replacing them on regular intervals.
Amazingly, it was actually quite quiet in the area, except for a few police visits to some of the people in the bottom floor suites.
I had my dog with me, and thank goodness because when I had to walk her there is quite a few transient type people loitering around the property. There is overflowing cigarette cans and garbage cans everywhere and clothing, shoes, slippers and garbage strewn around the area.
Would not stay here again or recommend it ever
Janine
Stayed 2 nights in May 2024