Melago Hotels

"Firstly, the hotel itself is exceptionally well designed. The layout, the interiors, the artwork, the pools and lounges, and the overall attention to detail are genuinely impressive. Every element feels thoughtful and beautifully executed, creating a really special atmosphere. When we arrived, we received a fantastic welcome. The reception team greeted us warmly with a glass of sparkling wine, collected our luggage from the car, brought everything to our room, and even took our ski equipment down to the ski room — something we’ve never experienced before. It immediately set the tone for a wonderful stay. On our first evening, the service was again outstanding. Your staff were incredibly attentive, and they introduced you to us as the owner. When you kindly came over to our table, I confess I didn’t fully realise who you were in that moment, and I’m a little disappointed in myself — had I known, I would have loved to speak with you properly. From a customer-service perspective, what you’ve created here is extremely impressive, and I would have enjoyed telling you that in person. I run a software business in London, and I would be extremely happy if my customers’ experience was anything close to what we have experienced here. A few members of your team I would like to give special mention to are Anna at reception; our waitress, whose name I regret I didn’t catch but who I believe is Slovakian; the Greek barman; and the gentleman who I assume is the restaurant or front-of-hou"

"Very friendly owners, good breakfast and clean rooms."

"Vaya Pfunds is situated in a beautiful small Austrian Village perfect for walking and cycling etc and as a hub for wider valley activities. The rooms are spacious, the food choices very good and the transport links are also very good with the bus stop right outside. The Tourism office is also just over the road. The hotel does have WiFi but speeds aren't great. This was my second visit and I'd chose this hotel again. "

"The staff was very helpful. For ecample they allowed me to use the spa facilities on the day of my check-out after retunring from a trail running event although the check-out time already passed. "

"Ok clean beds were on the small size so couldn’t lay straight in bed, bit like being in a cot "

"We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool"

"Nice rooms. Great wellness center and exceptionally friendly service. It is hard to go wrong with this property."

"Room is clean and staff members are all kind. "