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Reviews of Avani Melbourne Box Hill Residences

4 out of 5
Avani Melbourne Box Hill Residences
12-14 Nelson Road, Box Hill, Box Hill, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 209 reviews" "
Rating 8 - Good. 50 out of 209 reviews" "
Rating 6 - Okay. 12 out of 209 reviews" "
Rating 4 - Poor. 2 out of 209 reviews" "
Rating 2 - Terrible. 6 out of 209 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities, property conditions & facilities
We had another great stay at Avani Box Hill. Perfect location near to wonderful restaurants, great shopping and public transport. Staff are lovely; friendly, welcoming, helpful, efficient. Rooms are spacious and fully contained, modern decor, beds are comfortable. Will stay there again next time.
Stayed 2 nights in Jan 2024
Response from Thanuja on 17 Feb 2024
Hi Jacqueline, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

8/10 Good

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness
I stayed here for 10 nights while I attended a course. A perfect welcome from a male staff member. The property is not badly positioned. Best to book parking within location as it’s all metered otherwise. Clean, very quiet and the area felt safe. A park with 1km walking/running track outside the door almost. A decent cafe next door. Eateries are scarce so best if you have a vehicle. Close to hospital if you need to be close to a hospital. Rooms are spacious enough and are well equipped for a longer stay with gas stove top, oven, microwave, kettle, pod coffee machine and toaster. Secure apartment. The staff leave you alone which was great. I highly recommend this location and would stay again.
Stayed 10 nights in Jan 2024
Response from Thanuja on 17 Feb 2024
Hi Ruth, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to Box Hill and Epworth Box Hill hospitals and RSL.
Stayed 1 night in Jan 2024
Response from Thanuja on 17 Feb 2024
Hi Betty,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Tarek

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jan 2024
Response from Thanuja on 17 Feb 2024
Hi Tarek, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Thanuja on 29 Jan 2024
Hi Megan, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Steven Lee

Liked: Cleanliness, property conditions & facilities
Fingermarks on various .mirrors doors , kitchen doors.Apart from fingermarks the cleanliness and housekeeping was of a high standard.Staff were all friendly helpful and professional.They responded very well to all requests. We would not hesitate to stay there and intend to in the near future.
Stayed 5 nights in Jan 2024
Response from Thanuja on 28 Jan 2024
Hi Steven Lee,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. Apologies for we are not met our usual high standards of housekeeping. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Meng

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Thanuja on 28 Jan 2024
Hi Meng,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

DUCK

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from Thanuja on 28 Jan 2024
Hi Duck,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Eizel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Thanuja on 28 Jan 2024
Hi Eizel,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

8/10 Good

Josef

Travelled with family
Liked: Cleanliness, room comfort
Good location near shops and transport
Convenient location. Friendly staff. Bathrooms functional but taps spilled water everywhere with anything other than low flow. Kitchen lacked some basics like fry pan. Very limited gym. Heated rooftop pool and spa were nice.
Stayed 3 nights in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Josef,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. Apologies that you did not have fry pan limited kitchen stock, usually we have enough number of utensils and pans in the kitchen. I will inform to our housekeeping team to check and rectify, if there is an issue. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

10/10 Excellent

Amy

Stayed 3 nights in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Amy,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment a little small for a 2 bedroom but it was well appointed with everything you need. There is enough parking which is good and the location is great for families. Beds and couch could be more comfortable but that is my personal taste. My only real negative feedback is the TV did not work in the main room for the duration of the stay despite front desk staff trying to fix it on the day it was reported. Service and front desk staff were very polite and helpful.
Stayed 3 nights in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Daniel,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. Apologies that your TV didn't work, and we could not fix it on your stay. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

10/10 Excellent

Helena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay in a comfortable and clean room. The staff were very friendly and helpful both during our stay and at checkout
Stayed 3 nights in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Helena,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Raymond,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regardsThanuja GamaethigeDuty Manager

8/10 Good

Veronika Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
The booking all went smoothly and the staff in reception were very helpful and friendly. I was surprised that we had to pay separately for parking!
Stayed 4 nights in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Veronika,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

8/10 Good

Misipa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thanuja on 3 Jan 2024
Hi Misipa,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind regards,Thanuja GamaethigeDuty Manager

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location and perfect room.
Stayed 3 nights in Nov 2023
Response from Oliver on 28 Nov 2023
Hi Robert,I'm so glad to hear that you enjoyed your stay with us! Thank you for leaving your review.Kind regards,

8/10 Good

Antony Francis

Liked: Property conditions & facilities
Apartment was great, but could have been cleaner on arrival.
Stayed 6 nights in Nov 2023
Response from Thanuja on 25 Nov 2023
Hi Antony, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. Thank you for mentioning about housekeeping when you arrive to the room, usually we have very high standards and certainly we will look into the matter. We hope to welcome you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean property with generous room. I was greeted warmly by the front desk manager who put my bag aside for me, as I had arrived at noon before the rooms were ready. When I returned later I was pleasantly surprised to learn that I had been upgraded to a 2 bedroom apartment. 😊 The bedrooms were a great size and both had opening windows/doors for fresh air which I love in a hotel. The bathrooms were well appointed and the shower was luxurious. A big bonus was the very comfortable bed and pillows, which made for a great sleep. The kitchen was great, and I wish I had more time to spend enjoying the balcony space. I was able to walk to the supermarket and shopping complex/restaurants from the hotel. I also dined at the the lovely RSL next door. I was pleasantly surprised by this hotel and will stay again next time I head to Epworth Box Hill for appointments or surgery.
Response from Cecilia on 23 Nov 2023
Hi Martine, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. We are waiting to welcome you again at Avani Box Hill on your next visit to Melbourne.

10/10 Excellent

Martine

Travelled with family
Liked: Cleanliness, room comfort
Enjoyed our short stay.
Taking my sister to hospital became so much easier with staying at this lovely apartment. We enjoyed having sperate bedrooms and bathrooms within the one apartment. The pool was inviting. Staff were friendly.
Stayed 1 night in Oct 2023
Response from Thanuja on 10 Nov 2023
Hi Martine, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. We are waiting to welcome you again at Avani Box Hill on your next visit to Melbourne. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Thanuja on 7 Nov 2023
Hi Michael,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon.Kind Regards,Thanuja GamaethigeDuty Manager

8/10 Good

Craig

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Thanuja on 27 Oct 2023
Hi Craig,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. We are waiting to welcome you again at Avani Box Hill on your next visit to Melbourne. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities
Excellent. Spectacular view, great location.
Stayed 3 nights in Oct 2023
Response from Thanuja on 23 Oct 2023
Hi Sonia, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Margaret

Stayed 2 nights in Oct 2023
Response from Cecilia on 13 Oct 2023
Hello Margaret,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind Regards

10/10 Excellent

Connie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything as advertised, modern, clean and spacious apartment for a 2 night stay with 2 kids. Will come back!
Stayed 2 nights in Sep 2023
Response from Thanuja on 4 Oct 2023
Hi Connie,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind RegardsThanuja GamaethigeDuty Manager

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
The images or description of the room is not quite accurate as they didn’t specify that the photo online may not be the room you are getting. Also the tv in bedroom is certainly not 42” which again not specify. I was informed none of the room has bathtub, despite in description it stated bath/shower. The housekeeping service is only a top up of amenities and made your bed. They didn’t explain that the bed sheet isn’t part of this service. Apparently you have daily service and weekly service. Which a little bummer considering you pay a little more to get this service and expected to have the sheet changed during the service. Perhaps also specify the reception hours as well, would be handy for traveller that arriving or having plans late at night. We had issue with the aircon which was rectified.
Stayed 4 nights in Sep 2023
Response from Thanuja on 6 Oct 2023
Hi Michael,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. We do appreciate the amount of thought, time and effort which went into your review, and I will be sure to pass this along to the rest of the team. We have couple of types and two-bedroom superior suites and the lay out could be different, but room size and facilities are same. The housekeeping daily service is including top up amenities and basic cleaning only, if you stay more than 7 days then we provide weekly housekeeping service without any additional fee which entitles to change bed sheets and clean whole apartment. The reception is open from 7am to 11pm only but we have a building caretaker and emergency contact numbers that are available after hours to assist guest with any quires. We hope we will get another opportunity to welcome you again at AVANI Melbourne Box Hill Residences. Please do not hesitate to contact us if you have any further queries.Kind RegardsThanuja GamaethigeDuty Manager

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, the room was comfortable. Parking is easier if you pay to stay at the location.
Stayed 3 nights in Sep 2023
Response from Thanuja on 29 Sept 2023
Hi Ashley,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind RegardsThanuja GamaethigeDuty Manager

10/10 Excellent

Denis

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Thanuja on 13 Sept 2023
Hi Denis,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind RegardsThanuja GamaethigeDuty Manager

6/10 Okay

Patricia

Travelled with partner
Disliked: Cleanliness
Toilet seat needed fixing. Couldn’t watch all tv channels. Static braking up picture sometimes. Some floor areas could have been cleaner.
Stayed 5 nights in Aug 2023
Response from Thanuja on 5 Sept 2023
Hi Patricia,Thank you very much for your time to review and comment your recent stay at AVANI Melbourne Box Hill Residences.I am pleased to read that you found the hotel was comfortable. Also, thank you very much for informing us about TV and toilet seat, I have already passed this to our maintenance team to rectify the issue immediately.We all look forward to the opportunity of welcoming you again at AVANI Melbourne Box Hill Residences, during your next visit to Melbourne.Kind RegardsThanuja GamaethigeDuty Manager

10/10 Excellent

Renee

Travelled with partner
Liked: Property conditions & facilities
The view was magnificent, just a short tram ride to Melbourne CBD.
Stayed 3 nights in Sep 2023
Response from Thanuja on 4 Sept 2023
Hi Renee, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards Thanuja Gamaethige Duty Manager

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Friendly, helpful and accommodating staff, good check in and late check out. TV remote and bedside light not working, no ironing board, which was brought up late at night (appreciated) and the coffee table had a glued on felt cover top which was badly stained (not hygienic). Overall, good accommodation, great cafe next door for breakfast, and great location.
Stayed 1 night in Aug 2023
Response from Cecilia on 11 Aug 2023
Thank you for staying with us and you enjoyed your stay with us. We will fix the itmes from your feedback, hope will see you again !Kind Regards

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time at Avani Box Hill. We've stayed in numerous places around the area, and this is definitely now our 'go to' spot. The apartment was amazing, and the view across to the mountains was just beautiful. It was such a bonus to have secure parking available onsite and the staff were super friendly and helpful. The apartments are close to shops and transport and the cafe downstairs is lovely. Thanks for a wonderful stay!
Stayed 2 nights in Jul 2023
Response from Song on 6 Aug 2023
Hello Andrew, thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and we hope to see you again soon! Kind regards,Front Desk Team

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Great property but thought parking was included. Awesome.
Stayed 1 night in Jul 2023
Response from Cecilia on 12 Jul 2023
Hi Daniel, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! Unfortunately, parking is not included due to this is busy area, but I will be sure to pass your feedback along to the rest of the team. Kind Regards

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Thanuja on 15 Jun 2023
Hi Kerri, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

8/10 Good

Rachele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location, clean, great amenities, handy cafe next door and friendly and helpful staff.
Stayed 3 nights in Jun 2023
Response from Thanuja on 13 Jun 2023
Hi Rachele, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean room, fast wifi
Stayed 3 nights in Jun 2023
Response from Thanuja on 13 Jun 2023
Hi Eugene, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Thanuja on 21 May 2023
Hi Sheryl, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful and pleasant
Stayed 1 night in Apr 2023
Response from Thanuja on 27 Apr 2023
Hi Kerrie, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Ming Yee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and location, superb kitchen equipment and cleanliness!
Stayed 1 night in Apr 2023
Response from Thanuja on 25 Apr 2023
Hi Ming, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja, Duty Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
I originally booked for 2 nighta due to a family emergency whilst working. Not only was the extension handled seemlessly despite being almost completely booked out, the hotel staff were able to let me make use of the lounge area after checking out whilst i waited for my flight.
Stayed 2 nights in Mar 2023
Response from Thanuja on 3 May 2024
Hi Guest, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team, especially Chris. We look forward to welcoming you back again soon. Kind Regards Thanuja Gamaethige Duty Manager

10/10 Excellent

ulrike

Liked: Cleanliness, room comfort
New spacious apartment in great location
The reception staff were very helpful, no problem asking for extra coffee or tea etc. The apartment was beautiful, great northern view. Right in front Bus, tram stops and a lovely RSL for meals. Breakfast downstairs was nice too. We did not like the couch in lounge , very uncomfortable and taps, too splashy, messy. Bed and linen were good quality
Stayed 6 nights in Feb 2023
Response from Cecilia on 1 Mar 2023
Hi Ulrike,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect choice for a serviced/self-contained apartment. It was well equipped and well presented. Great location close to shoppping centre, transport and restaurants. Very friendly, helpful reception staff. The cooktop wasn't as clean as it could have been but that is a minor criticism. We really enjoyed our stay at Avani and will definitely return when next in Melbourne.
Stayed 2 nights in Feb 2023
Response from Cecilia on 18 Feb 2023
Hello Jacqueline,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.

10/10 Excellent

Ching Yi

Stayed 1 night in Feb 2023
Response from Song on 10 Mar 2023
Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences and for giving us 5 stars! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.

10/10 Excellent

Christine

Liked: Cleanliness, room comfort
parking should of been free
Stayed 2 nights in Feb 2023
Response from Thanuja on 14 Feb 2023
Hi Christine,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind Regards,Thanuja

10/10 Excellent

Hua

Stayed 6 nights in Jan 2023
Response from Thanuja on 25 Jan 2023
Hi Hua,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.Kind Regards,Thanuja

10/10 Excellent

Manoj

Liked: Amenities, property conditions & facilities
Best for family travellers.
Response from Song on 11 Jan 2023
Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon. Kind Regards.

8/10 Good

Deborah

8/10 Good

Tracey

Travelled with family
Liked: Amenities, property conditions & facilities
North facing apartment with view, and roof-top spa and pool were great.
Response from Thanuja on 7 Dec 2022
Hi Tracey, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards. Thanuja.

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely stay with stylish room. Will stay again. Convenient.
Response from Thanuja on 4 Nov 2022
Hi Rene,Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team.Kind Regards,Thanuja

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022