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Reviews of Comfort Inn & Suites Melbourne-Viera

2.5 out of 5
Comfort Inn & Suites Melbourne-Viera
4510 West New Haven Avenue, Melbourne, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Youseline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
very quiet
Stayed 1 night in May 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked convenience for location, lots in the area. Shower needs updating along with other things. Nothing horrible just not that nice.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Thanks!

8/10 Good

Charles

Travelled with partner
Liked: Property conditions & facilities
Did not empty trash. Breakfast very good.
Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Thanks!

8/10 Good

Deric

Liked: Cleanliness
No problems it was good.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Thanks!

10/10 Excellent

stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and easy checkin, comfortable bed, nice breakfast. Overall an excellent facility, employees and a great stay!!
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Thanks!

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Thanks!

10/10 Excellent

Jerome, Vero Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Thanks!

8/10 Good

Marylou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom fan stays on all night and it’s kind of annoying
Stayed 2 nights in May 2024
Response from Manager on 6 May 2024
Thanks!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: breakfast included, clean, location to highway Dislike: no towel racks, blinking message light will not turn off
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Thanks!

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was very personable and efficient!!
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Thanks!

8/10 Good

Roberto

Liked: Staff & service, property conditions & facilities
NO PARKING SPACE
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Thanks!

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Mar 2024
Response from Manager on 26 Apr 2024
Thanks!

10/10 Excellent

IAZAIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, great staff. Good breakfast
Stayed 3 nights in Apr 2024
Response from Manager on 26 Apr 2024
Thanks!

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back!
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Thanks!

10/10 Excellent

Doris, Jacksonville

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was breeze. Ms Sue offered excellent customer service. Please give her a raise! Rooms were clean and comfortable. Breakfast buffet was the cherry on top. Will stay again. Thank you Ms Sue. You’re awesome ❤️
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Thanks!

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Thanks!

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t sure about the location at first. Didn’t think it was a safe area and wasn’t sure. But the parking lot was extremely well lit, the staff was friendly, and I didn’t have an issue. One of the cleanest rooms I’ve been in, too.
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Thanks!

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few places in walking distance! Not a far drive to other parts of town & not even far from th beach either. Employees were kind & room was clean.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Thanks!

10/10 Excellent

Darrell, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful during check in; location very convenient; price is reasonable compared to other options in the area.
Stayed 3 nights in Mar 2024
Response from Manager on 17 Apr 2024
Thanks!

8/10 Good

Lydia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location but saw bug in 1 of our rooms
Stayed 3 nights in Mar 2024
Response from Manager on 17 Apr 2024
Thanks!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly employees, clean rooms
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Thanks!

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Manager on 5 Apr 2024
Thanks!

10/10 Excellent

Mary Lou

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish pool had bigger area with more chairs
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Thanks!

10/10 Excellent

ilona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it a lot ,nice,clean ,the customer service is very nice
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Thanks!

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 1 night in Mar 2024
Response from Manager on 26 Mar 2024
Thanks!

8/10 Good

Dawn

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room was very nice. The bathroom could have been cleaned a little There was some hair on the bathroom floor and in the shower. Breakfast was very nice lots of options. Staff was great. Very friendly and informative
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Thanks!

10/10 Excellent

APRIL VALLI

Stayed 1 night in Mar 2024
Response from Manager on 6 Apr 2024
Thanks!

10/10 Excellent

Irving

Stayed 2 nights in Mar 2024
Response from Manager on 3 Apr 2024
Thanks!

8/10 Good

elliot

Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Mar 2024
Response from Manager on 12 Mar 2024
Thanks!

10/10 Excellent

DOMINGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always excellent service friendly people
Stayed 2 nights in Mar 2024
Response from Manager on 12 Mar 2024
Thanks!

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, easy check in. Rooms clean, air conditioner wall unit adequate. Only complaint is old mattress was uncomfortable.
Stayed 2 nights in Mar 2024
Response from Manager on 12 Mar 2024
Thanks!

10/10 Excellent

Joseph

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was simply amazing. They have great breakfast. The price was reasonable. The staff is very friendly their pet friendly clean and it’s in a great location.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Thanks!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Within shopping and dining distance.
Stayed 2 nights in Feb 2024
Response from Manager on 9 Mar 2024
Thanks!

10/10 Excellent

albert, ponce inlet

Travelled with partner
Liked: Staff & service
Staff was great, elevator and first impression dirty. The room is nice and clean.
Stayed 1 night in Mar 2024
Response from Manager on 4 Mar 2024
Thanks!

4/10 Poor

THOMAS

Accidently left Apple Airpods in hotel room day of check-out. Once I noticed, used Apple "Find My" app to see where I last had them. Confirmed it was the hotel room at 6:27 am, the minute I last left the room. Called hotel expecting they were being held by housekeeping dept. lost and found. Said they didn't have it. Explained the Find My app confirming it was left in room (and surely found by cleaners). Said they'd have Hotel Manager research the matter and contact me. Haven't heard a word. Apparently at Comfort Inn Melbourne - Viera a "Finder's Keepers, Losers Weepers" policy is in play.
Stayed 2 nights in Feb 2024
Response from Manager on 1 Mar 2024
Thanks!

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice relaxing stay with a great breakfast to send us off with definitely enjoyed our stay
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Thanks!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn needs more hot water for there shower! The room was ok and the breakfast was ok.
Stayed 2 nights in Feb 2024
Response from Manager on 27 Feb 2024
Thanks!

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great.
Stayed 2 nights in Feb 2024
Response from Manager on 27 Feb 2024
Thanks!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We stayed just one night and as usual, everything was set for us on arrival and check in by a friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Thanks!

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, bed was comfortable
Stayed 2 nights in Feb 2024
Response from Manager on 26 Feb 2024
Thanks!

8/10 Good

elliot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Manager on 26 Feb 2024
Thanks!

10/10 Excellent

Brenda

Stayed 1 night in Feb 2024
Response from Manager on 26 Feb 2024
Thanks!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Thanks!

8/10 Good

Hyung Suk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
All things were good for us including accommodation, parking and dining options.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Thanks!

8/10 Good

Ellen

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Ok.
Bathroom was not very clean. They do not service room. We were there three days. Breakfast was typical hotel food. Price was good. Location convenient to our trip.
Stayed 3 nights in Feb 2024
Response from Manager on 23 Feb 2024
Thanks!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Chair in the room smell like dog piss
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Thanks!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value and Good Staff
Stayed 3 nights in Feb 2024
Response from Manager on 17 Feb 2024
Thanks!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms ~ staff was excellent ~ breakfast was great
Stayed 2 nights in Feb 2024
Response from Manager on 16 Feb 2024
Thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay
Stayed 3 nights in Feb 2024
Response from Manager on 16 Feb 2024
Thanks!

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and right off the highway. Clean and quiet.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Thanks!