Memphis Hotel Guide - Luxury Hotels in Memphis, Tennessee

"The staff was very nice and helpful, which I really appreciated. Unfortunately, the property itself was just okay. You can tell they’ve tried to make renovations, but some of the older parts still show through. It wasn’t terrible, but it also wasn’t great. Overall, would I stay here again? Probably not."

"Great experience. Clean rooms, nice pool. No shampoo in the rooms so either bring your own or you can buy in lobby gift shop. Constant security patrolling the parking area making it feel safe."

"Breakfast is no longer included, parking and resort fees of $20 each per night NOT included, carpet slightly threadbare in our room, lighting very dark, no full length mirror, fridge didn’t shut properly. Disappointed. "

"Breakfast was good . Our room was out of the shower gel they have in shower . But otherwise it was good"

"Convenient for location and price in area... not clean nor is staff ever friendly "

"Great hotel experience. Clean room. Historic hotel that is maintained very well. Pricey but worth it. We will stay here again "

"The room was clean. Staff was very friendly breakfast the usual breakfast nothing to talk about but it did fill the avoid parking $13 plus a day. It was a nice day for under $200 a night."

"The room was clean and the housekeeping staff was friendly. From our room you could hear music from the street late at night, so if you try to get to sleep early, staying here or anywhere on beale street probably wouldn't be the best choice. Showers/bathtubs need to be updated as well, but over all the room was clean and maintained."

"I hate to write something like this but it starts off the first day heater didn’t work we’re freezing and we complain and they came up and said all they had to change something because of the unexpected cold weather I changed it in half hour later no warm air coming out so that move this to another room which was warm and it worked but it’s always a hassle to have to pack unpack pack and go to another room so that was the first day and then the second day we went out and came back in the room hadn’t been made at all so we ask about that and they said oh did you request room service room cleaning services said no we’re staying at a Hilton hotel we kind of thought we would get a clean room and she said well no it’s every two days and we’re only staying two nights so that means they don’t clean it at all but I did bring us some towels which is nice. Then the caulking on the bathtub was not really there in a lot of instance I don’t know if they were using some clear some not clear but it looked kind of dreadful for a Hilton and I told him about that and they said well that fix it right away and we came back ahead and fixed it and said well we don’t fix those things while we have a guest so there’s that however the staff was very very pleasant they were very courteous and helpful as they could be so it was just disappointing aspects coming out with everything"