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Sheraton Memphis Downtown Hotel

4.0 star property
Southern comfort food fuels adventures to Beale Street, while the hotel's social hub provides a perfect place to unwind after exploring Memphis

Choose dates to view prices

Located in downtown Memphis, the Sheraton Memphis Downtown Hotel offers Southern hospitality. Enjoy regional cuisine at Crossroads Tavern & Grill, in-room WiFi, and a 24-hour gym. The attentive staff, bar, and business center ensure a memorable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Downtown Memphis neighbourhood, Sheraton Memphis Downtown Hotel is connected to the convention centre. Fire Museum of Memphis and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and National Civil Rights Museum. Enjoy an event or a match at FedExForum, and consider making time for Memphis Zoo—a top attraction that's not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Memphis travel guideOpens in a new window
Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Westy's - ‬4 min walk
  • ‪Wahlburgers - ‬14 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬14 min walk
  • ‪Subway - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • A ballroom, ATM/banking services and smoke-free property
  • A banquet hall, meeting rooms and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 600 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Similar properties

Bar (on property)
Crowne Plaza Memphis Downtown Hotel by IHG
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
7.8 out of 10, Good, 359 reviews
Crowne Plaza Memphis Downtown Hotel by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (170 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 25 Jan 2026 start from €127.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Memphis Downtown Hotel?

Valet parking is available for USD 32 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; check-in end time: 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Checkout is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km).

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Reviews

Sheraton Memphis Downtown Hotel Reviews

7.6

Good

8.2

Cleanliness

7.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 441 out of 1006 reviews
Rating 8 - Good. 220 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 106 out of 1006 reviews
Rating 2 - Terrible. 101 out of 1006 reviews

Reviews

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was very nice. I loved it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Great service and friendly staff. Clean rooms.

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Nice clean room
Stayed 1 night in Dec 2025

6/10 Okay

Anshanie

Liked: Cleanliness
The staff was great.. my room was okay being a corner room, but it needs serious remodeling and upgrading. There was paint peeling from the ceiling, the chairs needed to be thrown away they were so worn out, and the carpet was stained in certain areas.
Stayed 1 night in Dec 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Clean pet friendly room, excellent valet service (I forgot to tip- sorry guys) polite and professional staff, and good breakfast option right near the lobby. The bed and pillows were super comfy. Thanks to all!
Stayed 1 night in Nov 2025

4/10 Poor

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No complimentary breakfast. Tuns of hidden fees. Over charged on room. The beds were comfortable. Not enough room in drawers to place clothes if have an extended stay. Bathroom shower head was spraying water. Noticed they tried to fix with plumbers tape. Will not stay at a Sheraton again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Memphis, stay here. Wonderful accommodations, staff was excellent. They even upgraded my reservation, which was extremely unexpected.
Stayed 1 night in Sep 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, peaceful. I try to book every time I come to Memphis. I love it
Stayed 1 night in Sep 2025

10/10 Excellent

Bianca Luz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice & clean. Staff super friendly & helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Dudley

Liked: Cleanliness
Disliked: Amenities
I liked the location in proximity to the convention center
Stayed 7 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Closeness to restaurants and events.
Stayed 1 night in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean. We were in town for a concert and stayed the weekend because it was close to Beale St. Only down side was that the room we were in the tile in the bathroom over the toilet fell while we were sleeping, informed the front desk and we were moved to a new room
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms are nice and large. Very comfortable beds.
Stayed 2 nights in May 2025

8/10 Good

Sara

Liked: Amenities
Rooms were clean, nice and spacious. Breakfast is not included, you just pay $45 each day you want to grab breakfast and the only breakfast place nearby is a 16 min walk. But it is in the heart of downtown, and rooms come with all the toiletries in case one has forgotten to bring something. The staff was also nice and allowed me to check in a couple of hours early when I explained to them Id had a long day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean . Elegant . Staff is prompt . Professional. Valet staff is lovely and quick. Front desk staff got us check in/out with no mishaps Housekeeping did not disappoint at all. dinning Staff very polite &attentive we had William as our server and he made us feel like home away from home very catering and down to earth. Made our experience even greater it’s a must we visit again overall hotel experience 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe Friendly professional staff
Stayed 1 night in Apr 2025

4/10 Poor

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot staff was excellent and did their job, but if they weren’t out there, the area around the hotel looks very unsafe .
Stayed 1 night in Jul 2025

10/10 Excellent

KELLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean nice property and the staff were so kind I would definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Nakida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandi

Liked: Staff & service, amenities, property conditions & facilities
I loved my stay and the view was great. The only thing i didnt like was that the windows were very dirty and ruined the view.
Stayed 1 night in May 2025

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Nice, clean, and friendly facility.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional staff and hotel

The Sheridan Hotel came to my rescue in hospitality after Hotel Crown Plaza's frint desk clerk cancelled my reservation due to asking a question. All of The Sheridan employees were nice, helpful and professional. Thank you for honoring me Sheridan Hotel.
Stayed 2 nights in May 2025