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Hacienda Xcanatun, Angsana Heritage Collection

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Timeless elegance in paradise grounds

Hacienda-style elegance transports you to a bygone era, surrounded by serene, paradise-esque grounds with singing birds. Unwind in the Olympic-length pool or relax on the outdoor patio with a hammock, enjoying impeccable service and tranquil beauty.

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking included
  • Gym
The current price is €158
includes taxes & fees
9 Dec - 10 Dec

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Kij Master Suite - King

Kij Master Suite - King

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King

Yaab Ambassador Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Living area

Sayab Governor Suite - King

  • Sleeps 2

View all photos for Yaab Ambassador Suite – King

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Yaab Ambassador Suite – King

  • Sleeps 2

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Naj Junior Suite - King

Naj Junior Suite - King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double

Naj Junior Suite - Double

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Itza Plunge Pool Suite – King

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Itza Plunge Pool Suite – King

  • Sleeps 2

View all photos for Naj Junior Suite – Double

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite – Double

  • Sleeps 2

View all photos for Kij Master Suite – King

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Kij Master Suite – King

  • Sleeps 2

View all photos for Kij Master Suite Double

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Kij Master Suite Double

  • Sleeps 2

View all photos for Naj Junior Suite-King

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite-King

  • Sleeps 2

View all photos for Yaab Ambassador Suite-Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Yaab Ambassador Suite-Double Beds

  • Sleeps 2

View all photos for Sayab Governor Suite – Double

Shower, rainfall showerhead, hair dryer, bathrobes

Sayab Governor Suite – Double

  • Sleeps 2

Xcanatun Pool Suite

  • Sleeps 2

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About the area

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • GNP Insurance Forum - 5 min drive - 2.2 km
  • Yucatán Siglo XXI Convention Center - 10 min drive - 5.8 km
  • Paseo de Montejo - 12 min drive - 6.5 km
  • La Isla Mérida Cabo Norte - 17 min drive - 5.4 km
  • Progreso Beach - 30 min drive - 29.5 km

Getting around

  • Teya-Merida Station - 23 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Wendy’s - ‬8 min walk
  • ‪Pollo Feliz - ‬17 min walk
  • ‪Dunkin' Donuts - ‬4 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Luxury hotel near GNP Insurance Forum
Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar and a terrace. Treat yourself to a facial, aromatherapy or a body treatment at Angsana Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools, along with a swim-up bar
  • Free valet parking
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Tour/ticket information, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 54 rooms have comforts, such as premium bedding and first-run films, as well as perks, such as furnished balconies and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and hairdryers
  • 55-inch LED TVs with premium channels and first-run films
  • Wardrobes/cupboards, electric kettles and ceiling fans

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection?

As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at Hacienda Xcanatun, Angsana Heritage Collection on 9 Dec 2025 start from €158.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hacienda Xcanatun, Angsana Heritage Collection?

Valet parking is free at this property.

What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection?

Checkout is at noon.

Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 48 per vehicle applies.

Where is Hacienda Xcanatun, Angsana Heritage Collection located?

Situated in Mérida, this luxury hotel is 1.6 mi (2.6 km) from GNP Insurance Forum, and within 6 mi (10 km) of Yucatán Siglo XXI Convention Center and La Isla Mérida Cabo Norte. Paseo de Montejo and Dzibilchaltun Ruins are also within 6 mi (10 km).

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Reviews

Hacienda Xcanatun, Angsana Heritage Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 368 out of 456 reviews
Rating 8 - Good. 47 out of 456 reviews
Rating 6 - Okay. 17 out of 456 reviews
Rating 4 - Poor. 13 out of 456 reviews
Rating 2 - Terrible. 11 out of 456 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here.
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the ambience
Stayed 4 nights in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area.
Stayed 5 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very amazing stay
Stayed 2 nights in Aug 2025

4/10 Poor

Ricardo

Liked: Cleanliness
Disliked: Property conditions & facilities
The place in under construction, when i made the reservation there was no notice about this, the said to us that on Saturday there was no workers on the construction site but there was, lots of noise The food terrible , the service very poor, no one takes care of the guests is just bad service
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacobo

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel that captures the beauty of Merida.
Stayed 2 nights in Jul 2025

6/10 Okay

ANDREA

Liked: Staff & service, property conditions & facilities
Its just ok tbh. I thought everything was too slow moving for such a large property. I didn't love the food. Its ok priced but it seems the charge for every single thing and i felt rushed using the spa. Communication at the hotel could be better before arrival. My spa appointment that i requested earlier did not make it to the actual spa. Then i paid for a steam session when i think steaming should be free.
Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful, loved the trees the greenery, our bed was so comfortable. Waking up to the sound of the birds and nature. Staff is great ,definitely will be coming back.
Stayed 4 nights in Jul 2025

10/10 Excellent

federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the hacienda it was perfect for a family trip with my 3 year old.
Stayed 5 nights in Mar 2025

10/10 Excellent

AMARENDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and staff members, would definitely want to visit again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
The excellence in the service
Stayed 5 nights in Jun 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great experience and service. The only suggestion would be to improve the restaurants wine list.
Stayed 3 nights in May 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property. The staff is excellent, they all know your name immediately and no matter who is near you they are asking if we need anything and are there to assist in anyway. The property is quiet and beautiful.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

Very nice facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hacienda hotel with a mix of old and new. The main swimming pool is fantastic, and the food/drinks offer of a high standard (if expensive) with very professional service level throughout. Our modern room was incredible with outside shower, bath, terrace area, and bed. Although some of the original hacienda charm is being lost by the hotel's expansion, it is being sensitively done with beautiful landscaping and spa area. Note that there is building work going on overlooking the main pool, but not overly intrusive. For peaceful enjoyment, the hotel may also need to think about making one of the two other pools into a children's area or enforcing clearer etiquette on pool use.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel a Must !!!

Fantastic! Absolutely one of the best hotels I’ve stayed in Merida! Comfortable.. relaxing! And so beautiful this property is! I can not wait to return! Very soon! Food was so very delicious as well!
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ionita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful property with excellent service and food. Great place to stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Stayed 4 nights in Sep 2024

8/10 Good

Frans Johan

Liked: Cleanliness, staff & service, property conditions & facilities
When you take breakfast they also charge you for coffee/tea. Price spa extremely high.
Stayed 7 nights in May 2025

10/10 Excellent

MARIELA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hacienda style is beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing customer service and delicious food!!

10/10 Excellent

Carlos a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2025

4/10 Poor

FEDERICO

Liked: Cleanliness, amenities
Yhe rooms are good Service and food is awfull The pricing not so good In general the staff service is the worse
Stayed 1 night in Feb 2025