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Misol-Ha Hotel Mérida

2.5 star property
Guests set their own pace in the heart of the city, whether relaxing by the pool or wandering through garden paths at this welcoming retreat

Choose dates to view prices

Misol-Ha Hotel Mérida, located in the city center, features a garden and sunny terrace. Guests enjoy free WiFi and an outdoor pool with a separate children's area. Past visitors consistently praise the attentive staff who enhance their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

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About this property

Misol-Ha Hotel Mérida

  • Hotel near Yucatan International Convention Center
  • You can look forward to free breakfast, a terrace and a garden at Misol-Ha Hotel Mérida. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • A round-trip airport shuttle (surcharge), meeting rooms and concierge services
    • Tour/ticket information, smoke-free property and a vending machine
  • Room features
  • All guest rooms at Misol-Ha Hotel Mérida feature perks, such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with satellite channels
    • Free infant beds, daily housekeeping and desks

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Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 7:30 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Misol-Ha Hotel Mérida have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:30 PM.

Is Misol-Ha Hotel Mérida pet-friendly?

No, pets are not allowed at this property.

How much is parking at Misol-Ha Hotel Mérida?

Self-parking is free at this property.

What time is check-in at Misol-Ha Hotel Mérida?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Misol-Ha Hotel Mérida?

Checkout is at noon.

Does Misol-Ha Hotel Mérida provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Misol-Ha Hotel Mérida located?

Located in the heart of Mérida, this hotel is within a 10-minute walk of Yucatan International Convention Center and Paseo de Montejo. Monument to the Fatherland and Paseo 60 are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 50 reviews
Rating 8 - Good. 14 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

Verified

6/10 Okay

Martha Alicia Tovar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La habitación limpia y en buen estado; no hay suficiente personal, sólo una persona se encarga de todo. El desayuno, malo. No hay colcha ni cobija en las camas y si pides una te cobran un depósito por $500. El hotel tiene potencia, pero hace falta mucha actitud de servicio.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

FERNANDO ETZAEL

Disliked: Amenities, property conditions & facilities
La atencion al personal muy bien, solo que la habitacion no le servia el internet a la tele, la cama estaba llena de chinches, al punto que me tuve que reservar en otro hotel.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service
Disliked: Amenities
La limpieza es buena, podrían poner más atención en las toallas, cantidad y tamaños
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luz

Liked: Cleanliness, amenities, property conditions & facilities
Limpieza y que dan las instrucciones para el agua caliente en el baño.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose Angel

Liked: Cleanliness, property conditions & facilities
Limpio y muy buena atención
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Karla Lorena

Disliked: Staff & service, amenities
Me pareció de muy mal gusto que la aplicación ofreciera la posibilidad de pagar antes de llegar pero el hotel no lo respete. Pagué antes porque no era yo quien me iba a hospedar, cuando mi familiar llegó allá le dijeron que no estaba pagada y el que atendió fue muy grosero. A media noche mi familiar tuvo que movilizarle para conseguir el dinero pues en ese momento no contaba con los medios para pagar. Si tienen esa opción de pagar antes la propiedad lo debería de respetar. De haber sabido que no, hubiera elegido otro hotel que si haga el cargo desde antes.
Verified

4/10 Poor

Guadalupe Saray

Liked: Cleanliness, property conditions & facilities
Pésimo su servicio para la facturación. Pésimo.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito aunque por unas horas nos quedamos sin luz
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Celia Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La regadera es genial. tienen plancha pero tambien podrian anexar un secador de cabello.
Stayed 1 night in May 2023
Verified

6/10 Okay

Jesús Alejandro

Liked: Cleanliness, staff & service
Disliked: Room comfort

No se puede dormir por la madrugada por las cortin

El hotel esta medianamente bien, lo malo y muy malo para mi son las cortinas, no son blackout y dejan pasar el 100% de la luz, por lo que son las 5:45 am y ya empieza a entrar la luz y no deja dormir, y lo segundo mal en el hotel, es que no tiene smart tv, ni siquiera canales de cable, solo tiene lls canales locales de la ciudad, en realidad solo es un hotel para llegar y dormir
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Ma del Rocio

Liked: Cleanliness, staff & service
Disliked: Amenities
No tienen servicios de alimentos o para comprar agua
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Carla María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó por la limpieza y la ubicación
Verified

8/10 Good

MARCELA

Liked: Cleanliness, staff & service, property conditions & facilities
No hay servicio de restaurante o no me.lo.ofrecieron
Stayed 1 night in Aug 2022
Verified

8/10 Good

EVELIN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Es un hotel céntrico, cómodo, limpio en general es muy recomendable.
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Miguel

Disliked: Staff & service, amenities, property conditions & facilities
25 minutos en el lobby esperando a que apareciera algun empleado para poder hacer check in Las colchas de la cama manchadas 3 enchufes en toda la habitacion, pero solo se pueden usar 2 por el tamaño de estos
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No tenían cobertores. Aunque es una zona de calor en invierno si llega a hacer frío en la noche. Solo dan una llave por cuarto. No tiene restaurante; podrían tener una cocineta aunque sea para dar servicio de un desayuno continental; café, fruta y pan. El hotel está nuevecito y muy agradable, excelente ubicación, excelente trato, a un precio muy accesible.
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está nuevo relativamente, muy pobre sus alimentos; pero está súper cerca de la embajada estadounidense. Enfrente del hotel una cafetería muy buena
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
En general el hotel es nuevo, la alberca es pequeña, es necesario entregar al huesped catalogo de servicios con los que cuenta el hotel. Personal amable y accesible, sin embargo es poco el personal con el que cuenta para el servicio de limpieza.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
ME PARECE MUY BUENA SU UBICACIÓN, EL HOTEL ESTA BIEN EN LIMPIEZA Y SI LE PUSIERAN UN PEQUEÑO RESTAURANT ESTARIA MEJOR.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención, fueron muy amables. El sitio es limpio y te sientes muy cómodo si venir.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
Great location. Staff - the staff could be more cheerful. Cleanliness - my bedcover was stained and the wall was marked. Amenities - the manager could add an icemaker.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente por su comodidad y limpieza

Todo muy acogedor
Stayed 1 night in Jul 2019
Verified

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel cerca del paseo montejo y lugares iconicos de merida
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Deysi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo una noche

Pasamos una sola noche ahi, pero en general todo estuvo bien. Las instalaciones y la habitación estaban limpias y el personal es amable.
Stayed 1 night in Aug 2018