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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property
Pet-friendly hotel connected to the convention centre in Mexico City with a full-service spa

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Sports facility
Premium Suite, 1 King Bed, Non Smoking, Terrace
Junior Suite, 1 King Bed, Non Smoking
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Near Expo Santa Fe Mexico, DoubleTree by Hilton Hotel Mexico City Santa Fe offers a warm welcome with a terrace and coffee shop. Treat yourself to some relaxation time at the onsite spa or get moving in the gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Parking available
  • Breakfast available
The current price is €76
includes taxes & fees
5 Sept - 6 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Living area

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Living area

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reception

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8.6 out of 10, Excellent, 330 reviews
The price is €69
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn México Santa Fe by IHG
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About the area

Located in Santa Fe neighbourhood, DoubleTree by Hilton Hotel Mexico City Santa Fe is connected to the convention centre. Angel of Independence Monument and Zócalo are notable landmarks, and the area's natural beauty can be seen at Parque La Mexicana and Parque Nacional Desierto de los Leones. Looking to enjoy an event or a match while in town? See what's going on at Auditorio Nacional. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like mountain biking, mountain climbing and horse riding nearby.
Visit our Mexico City travel guideOpens in a new window
Map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219

What's nearby

  • Expo Santa Fe Mexico - 5 min walk - 0.5 km
  • Parque La Mexicana - 12 min walk - 1.0 km
  • Santa Fe Center Mall - 14 min walk - 1.2 km
  • Ciudad de los Ninos - 15 min walk - 1.3 km
  • Auditorio Nacional - 12 min drive - 15.1 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 40 min drive

Restaurants

  • ‪Shu - ‬1 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Guría - ‬3 min walk
  • ‪Ruben's Hamburgers - ‬9 min walk
  • ‪Barrio Santa Fe - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

Hotel near Expo Santa Fe Mexico
Located close to K1 Speed ​​Mexico Garden Santa Fe and Parque La Mexicana, DoubleTree by Hilton Hotel Mexico City Santa Fe provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a body treatment, a massage or a body wrap at the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a computer station
  • A 24-hour front desk, multilingual staff and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 172 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Free infant beds, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 355 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 355 for adults and from MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

Frequently asked questions

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Mexico City Santa Fe?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Mexico City Santa Fe on 5 Sept 2025 start from €76.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Mexico City Santa Fe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1100 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Valet parking is available for MXN 125 per day.

What time is check-in at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel Mexico City Santa Fe located?

Located in Santa Fe, this spa hotel is within a 15-minute walk of Expo Santa Fe Mexico, K1 Speed ​​Mexico Garden Santa Fe and Parque La Mexicana. Santa Fe Center Mall and Parque Nacional Desierto de los Leones are also within 6 mi (10 km). Santa Fé Station is 21 minutes by foot.

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DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 814 reviews
Rating 8 - Good. 204 out of 814 reviews
Rating 6 - Okay. 73 out of 814 reviews
Rating 4 - Poor. 37 out of 814 reviews
Rating 2 - Terrible. 63 out of 814 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little maintenance on rooms, overall a great stay. Restaurant needs to improve on food quality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a nice, quiet getaway. The breakfast buffet was fully loaded, and for those who want it, the bathroom has a full-sized bath tub. I had a really great experience.
Stayed 1 night in Apr 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty impressed with property. The architecture is very unique and cool.
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Great
Stayed 1 night in Mar 2025

2/10 Terrible

Mayte

Disliked: Staff & service
This hotel is not a 5 star. It may be a 4 star but it looks like a 3 star
Stayed 1 night in May 2025

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Jan 2025

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no fridge or microwave useful when traveling with kids, nice hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Raysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience.
Stayed 6 nights in Mar 2024

6/10 Okay

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Fe is a neighborhood that you have to go only for work, their are to many buildings and is far away the International Airport of Mexico City. The hotel is very nice, and clean. they have very good breakfast is a buffet. the staff is helpful.
Stayed 5 nights in Jun 2024

6/10 Okay

Meztli

Liked: Cleanliness
Disliked: Staff & service
Property try to charge me for an extra room I didn’t request.
Stayed 1 night in Apr 2025

6/10 Okay

Sergio

Liked: Cleanliness
Disliked: Property conditions & facilities
A great an attractive design with no maintenance to the glass fascade.The ground empty commercial spaces look like a ghetto. No characteristic of high end Santa Fe business district.
Stayed 3 nights in Oct 2024

2/10 Terrible

GERARDO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
What
Stayed 1 night in Jun 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service
I cannot see why this property has no heating in their rooms ,wehad a cold night after paying
Stayed 2 nights in Dec 2024

8/10 Good

Sinaí

Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2024

2/10 Terrible

ramon ayala

Disliked: Staff & service
El hotel no respetó mi reservación y la canceló sin notificación. Me dijeron que ellos solo hablarían con Expedia porque la reservación la hizo Expedia y no yo
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, atención y comodidad excelente!
Stayed 1 night in Aug 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Jul 2025

4/10 Poor

irving pedraza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muy mal Servico
Stayed 3 nights in Aug 2025

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, amenities
Buena ubicación, pero el acceso caminando no es muy bueno. Y está a un lado de un salón de fiestas… se escuchaba la música muy fuerte hasta muy tarde.
Stayed 1 night in Aug 2025

8/10 Good

María José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscina
Stayed 2 nights in Jul 2025

10/10 Excellent

Thamar

Liked: Cleanliness, staff & service, property conditions & facilities
Solo que los del valet parking tengan más cuidado de las llaves de los carros, me perdieron mi llave una noche y creo que es mejor que como huésped uno bmvaya por su auto y solo lo pidamos el valet cuando ocupemos no siempre
Stayed 3 nights in Aug 2025

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
Apropiado para el precio.
Stayed 2 nights in Jul 2025