Skip to main content

Hilton Mexico City Santa Fe

4.5 star property
Guests enjoy the rooftop pool and breakfast with garden views at this Santa Fe hotel where attentive staff create a memorable experience

Choose dates to view prices

Hilton Mexico City Santa Fe offers a comfortable stay near Tecnologico de Monterrey and KidZania. Enjoy the rooftop terrace, outdoor pool with sun loungers, and international dishes at Madera restaurant. The property features free WiFi, a shopping mall, and impressive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €131
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Minibar, in-room safe, desk, laptop workspace

Junior King Suite

  • Sleeps 3

View all photos for One Bedroom King Suite

Living area

One Bedroom King Suite

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, desk, laptop workspace

Two Double Room

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Executive Floor King Room

Minibar, in-room safe, desk, laptop workspace

Executive Floor King Room

  • Sleeps 2

View all photos for Executive Floor Two Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Floor Two Double Room

  • Sleeps 4

You may also like

Front of property – evening/night

Historico Central Hotel

Historic Center
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.8 out of 10, Exceptional, 2,400 reviews
The price is €152
includes taxes & fees
1 Feb - 2 Feb
Historico Central Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Santa Fe neighbourhood, Hilton Mexico City Santa Fe is connected to a shopping centre. Samara Shops and Arcos Bosques are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana. Don't miss out on a visit to KidZania Santa Fe.
Visit our Mexico City travel guideOpens in a new window
Map
Antonio Dovali Jaime No. 70, Mexico City, 1219

What's nearby

  • Samara Shops - 1 min walk - 0.1 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km
  • Parque La Mexicana - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 17 min drive
  • Santa Fé Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vapiano - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Luxury hotel near Parque La Mexicana
Located close to Samara Shops and Tecnologico de Monterrey - Santa Fe, Hilton Mexico City Santa Fe provides a poolside bar, a free food/drink shopping service and a free daily manager's reception. The on-site international cuisine restaurant, Madera, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a rooftop terrace and a shopping centre on-site.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A computer station, a lift and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 260 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and WiFi.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch LED TVs with cable channels
  • Microwaves, cookware/dishes/utensils and coffee/tea makers

Similar properties

Lounge
The Westin Santa Fe, Mexico City
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 975 reviews
The price is €188
includes taxes & fees
13 Feb - 14 Feb
The Westin Santa Fe, Mexico City

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 900, per pet, per stay (maximum of MXN 900 per stay), plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately MXN 415 for adults and from MXN 208 for children
  • Fee for in-room wireless Internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN900 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on 24 Jan 2026 start from €131.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Mexico City Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a deposit of MXN 2000 per day and a fee of MXN 900 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Mexico City Santa Fe?

Self-parking is available for MXN 150 per day.

What time is check-in at Hilton Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hilton Mexico City Santa Fe?

Checkout is at noon.

Does Hilton Mexico City Santa Fe provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per vehicle applies.

Where is Hilton Mexico City Santa Fe located?

Located in Santa Fe, this luxury hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana and KidZania Santa Fe. Tecnologico de Monterrey - Santa Fe and Teatro Zentrika are also within 2 mi (3 km). Santa Fé Station is 17 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilton Mexico City Santa Fe Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 153 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

J. Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,onsite restaurants..pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Claudia Del

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The staff was great, very helpful, inviting... the hotel was clean and had everything you needed at your fingers. Showers were very spacious and gorgeous. GREAT STAY!
Stayed 3 nights in Oct 2025

8/10 Good

Shetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was clean, excellent customer service, 24 hour room service, overall excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, amenities, property conditions & facilities
Facilities were impecable and location ideal.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Great service from Giovanni in the front desk so welcoming and friendly respectful best expierence ever
Stayed 3 nights in May 2025

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful the staff are unique they are very attentive very polite they'll help you in any way they can they usually go out of their own way to help you rooms clean beautiful perfect location close to La Mexicana Park shopping mall restaurants it does has it all.
Stayed 9 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe area, shopping center walking distance with many dining options.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff that was attentive and gracious. The property is immaculate, easy to navigate transportation to sights throughout CDMX and very convenient to have small grocery store attached in the shopping center -
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property safe and quiet
Stayed 6 nights in Jun 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Shantal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Stayed 7 nights in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, good location I do not understand why they do not offer servibar in rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and nice. Everything was Wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Raul Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property with excellent location in Santa Fe. Connected to a small mall that has several dinning options, a supermarket, ATMs, coffee shops, etc. Staff was very friendly. In-property food was good. Would recommend.
Stayed 5 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very clean and connected to a mall which is very convenient. Most of the staff was wonderful except for the lady that was at the time of our check in. She did not tell us anything about the hotel, except for our room numbers and wifi info. Nothing else. We didn’t know about breakfast, pool, dining options etc.
Stayed 2 nights in Mar 2025

8/10 Good

Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and I have no complains except for: It was impossible to contact the front desk from the room’s phone and I wasn’t able to find the odor extractor in the bathroom. Otherwise, helpful staff, clean and convenient.
Stayed 4 nights in Apr 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but you get what you pay for.

My husband and I always come to Santa Fe (CDMX) for a staycation on our anniversary. While you do expect rooms that are a little subpar when getting a good deal, and although the quality of the service and of the room in general were as expected, we were a bit disappointed to see that our room was more of a shoebox than anything else. A bit constricted space-wise, and simply not what we had been offered before. Also, if it were evident that the hotel was filled to capacity, I would understand, but we saw but one other guest during our stay at least in the evening. We were the only ones for dinner (fantastic food, I must say), so it was clearly not necessary to give us what is probably one of the lowest rated rooms in the house. Also, don’t offer a king sized bed if you’re not going to provide it. This is a queen I am writing from, no doubt. So, mostly, thank you, but just a tiny bit disenchanted.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, room comfort

Great location for business only, not fun.

The service was prompt, friendly and great. The bartender Martin was an amazing bartender, excellent recommendations and the best margaritas and Mezcalito. It is close to a supermarket which was amazing to have nearby. The bad: The hotel has a jacuzzi on the 15th floor. We tried to use it two times with no luck. First time we were told it has to be requested to turn on because of how little it is used. Then a couple days later we asked to have it turned on, but when we got there it was not. They warmed the water but no bubbles, the jets were not on. It was cold while we waited 15 mins after asking a second time and nothing. Also online they promote the Alchemist as a Thursday through Sunday hotspot with dj. Upon arriving on Wednesday night the front desk said only Saturday night. Shame on Hilton. Update the site if that is seasonal. This drops the quality of the stay. The room comfort is great but would not stay there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Great place and the best place for breakfast or lunch in Mexico.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan hassan

Liked: Cleanliness, property conditions & facilities
Excelente todo
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernardo Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Dec 2025