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Entire apartment

Hotel Puerta Roja Reforma

3.0 star property

Choose dates to view prices

Close to Angel of Independence Monument and Monument to the Revolution, Hotel Puerta Roja Reforma provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
The current price is €87
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Large Single Futon

View all photos for Design Apartment

Design Apartment

Design Apartment

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Standard Loft

Standard Loft

Standard Loft

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
Separate bedroom
Blackout curtains
2 bathrooms
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Elite Apartment

Elite Apartment

Elite Apartment

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Queen Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Large Single Futon

View all photos for Business Apartment

Business Apartment

Business Apartment

Highlights

Deck/patio
Kitchen
Full-sized fridge/freezer
TV
Washing machine
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Large Single Futon

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Exterior

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8.6 out of 10, Excellent, 1,003 reviews
The price is €87
includes taxes & fees
5 Apr - 6 Apr
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About the area

Reforma, a neighbourhood in Mexico City, is home to Hotel Puerta Roja Reforma . Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. Visit our Mexico City travel guide
View more Apartments in Mexico City
Map
17 Río Papaloapan Cuauhtémoc, Mexico City, CDMX, 06500

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    3 min walk - 0.3 km
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    7 min walk - 0.6 km
  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    14 min walk - 1.2 km
  • U.S. Embassy
    3 min walk - 0.3 km
  • Reforma 222
    5 min walk - 0.5 km

Getting around

  • Mexico City Buenavista Station
    4 min drive
  • Insurgentes Station
    13 min walk
  • Benito Juarez International Airport (MEX)
    30 min drive

Restaurants

  • Balboa Pizzeria
    1 min walk
  • Koku
    2 min walk
  • Les Moustaches
    1 min walk
  • Taquería Gabriel
    1 min walk
  • Club Millésime
    2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel Puerta Roja Reforma

Concierge services and laundry facilities are available at this smoke-free apartment building. Each apartment features a washing machine and a kitchen with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as 2 bathrooms and an electric kettle, and other amenities include free WiFi and a TV.
Hotel Puerta Roja Reforma offers 2 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers and microwaves.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Onsite parking available only on request

Kitchen

  • Blender
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Deck/patio

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 1,000 per pet per week
  • Deposit: MXN 5,000 per stay
  • One-time cleaning fee: MXN 1,000

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of MXN 1000, per pet, per week, plus a one-off cleaning fee of MXN 1000 and a deposit of MXN 5000 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 250.0 per night

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1000 per pet, per week plus a one-off MXN 1000 cleaning fee
  • Crib (infant bed) fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Hotel Puerta Roja Reforma
Puerta Roja Reforma Apartment
Hotel Puerta Roja Reforma Apartment
Hotel Puerta Roja Reforma Mexico City
Hotel Puerta Roja Reforma Apartment Mexico City

Frequently asked questions

Is Hotel Puerta Roja Reforma pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 5000 per stay and a fee of MXN 1000 per pet, per week. A cleaning fee of MXN 1000 also applies.

How much does it cost to stay at Hotel Puerta Roja Reforma ?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta Roja Reforma on 8 Mar 2026 start from €87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Puerta Roja Reforma ?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Puerta Roja Reforma ?

Checkout is at 10:00 AM.

Where is Hotel Puerta Roja Reforma located?

Located in Reforma, this apartment building is within a 5-minute walk of U.S. Embassy and Paseo de la Reforma. Angel of Independence Monument and Monument to the Revolution are also within 1 mile (2 km). Insurgentes Station is 13 minutes by foot and Sevilla Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerta Roja Reforma Reviews

8.0

Very good

8.0

Cleanliness

7.6

Amenities

8.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 12 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

Reviews

6/10 Okay

CHANEL

Liked: Communication
Disliked: Cleanliness
Team was very responsive. The location was great. The apartment was nicely decorated but the unidentified stains / crust on the sofa and the window shades was a turn off. Also, the website stated that parking was an option if requested in advance. When we attempted to request parking, we were told that they do not offer that amenity.
Stayed 3 nights in Oct 2025

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, communication
Great time for us. Second time in the same room. Hot water can be temperamental. Construction can be noisy if you try to sleep late.
Stayed 5 nights in Aug 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was fine. The only thing I would have liked more of is more warm water when showering.
Stayed 5 nights in Mar 2025

6/10 Okay

LOUISAR

Water Interruption

Location was excellent.However there are other issues that need to be addressed. The light in the master bedroom is flickering. We had water interruptions on the last night and did nit have water until the Saturday morning . We went to the airport without being able to shower or do routine care. It was disgusting as the toilet cannot be flushed. We called the number listed but it goes to voicemail. Honestly, we felt that the last night should be credited back to us.
Stayed 7 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place for 2 adult children and me. The staff is remote and were fine. The onsite person was nice and took care of us. Two learnings: 1) the on-demand hot water took some finagling to make it work to enable hot showers. 2) Check-out is way too early ...10:00. This was not good for our afternoon flight as we have to deal with luggage, laptops, etc. Nobody is consistently around the hotel to be able to "stash" our luggage safely so we could enjoy the morning in the neighborhood (which is fantastic). Extending the room for 2 hours started at 50 USD/hour which was a lot more than our nightly rate.
Stayed 4 nights in Jan 2025

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The communication with the host was slow. I paid way too much money for cleaning fees when nobody showed up no even once during our stay.. we didn't got cleaning towels every day no even upon request. How can hotel operate without this basic services. I love the location.. cute hotel .. but if you are charging extra for cleaning ( which i found it ridiculous) i would expect the basic hotel cleaning services. More so when the guest where my parents with parkinson disability.. and my siniors mother n aunt. With also mention that the bedrooms where leaking over the bed and after they called for assistance nobody showed up to fixe it. How is this possible???!! I need not just my cleaning fee back but also a real compensation.. i have pictures and WhatsApp text communications. As evidence .
Stayed 5 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities, communication
Carlos was an amazing host, the bed was one of the best I've ever slept on, and the loft apt G was adorable and well-equipped.
Cute lobby
Roomy bathroom
Entryway, fun surprise
Looking across from bathroom/kitchen level. Bed is about 10' from the floor... fun!! The bed on the floor rolls under the kitchen & turns into a couch!
Stayed 5 nights in Jan 2026

10/10 Excellent

Axel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was good, cozy. Ventilation needs improvement and being next to the street means you hear the city noises but that was expected
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication
Good location! Good place to stay!
Stayed 1 night in Jun 2025

6/10 Okay

VICENTE

Liked: Cleanliness, communication
Area OK
Stayed 4 nights in Oct 2025

8/10 Good

Josue

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was fine, i just want to clarify this is not a hotel is an apartment.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rene

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Hotel Puerta Reforma has a lot of potential, but sadly, it's clear the property has been neglected by its owner or management. There is no lobby, and the only person on-site is Victor, a kind and hardworking maintenance worker who was doing everything he could—but with no support from above. The decor was modern and tasteful, and the apartment had everything we needed. For a family of five, having 2.5 bathrooms was a huge plus. Unfortunately, those positives were overshadowed by major issues. Our bedroom ceiling began to leak from two corners, and no one from management could be reached. I spent nearly three hours on virtual chat with Expedia, and finally got a live agent, but by then we were exhausted and frustrated. Eventually, Victor was able to reach the manager, who offered to move us into another unit that also had a leak—but claimed it was "not as bad." They couldn’t understand why we didn’t want to stay in a second flooded apartment. We were finally able to be relocated to another hotel. The communication from property management was the worst I’ve ever experienced. I would not recommend staying here even on my worst enemy.
Stayed 6 nights in Jun 2025

8/10 Good

Javier

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente ubicación.
Stayed 4 nights in Mar 2026

10/10 Excellent

Alonso

Liked: Cleanliness
Muy fácil el acceso al lugar tiendas y restaurantes cercas el personal fue muy amable hasta servicio de la anderia tienen sin duda será mi lugar favorito para hospedarme
Stayed 2 nights in Mar 2026

10/10 Excellent

SILVERIO

Liked: Cleanliness, amenities, communication
Todo perfecto me encantó
Stayed 1 night in Feb 2026

6/10 Okay

Hugo Flores

Liked: Cleanliness, amenities
La ubicación excelente, nos gustó mucho la decoracion de los departamentos, tiene elevador. Desafortunadamente había mucho moho en la recámara y el baño , el boiler no servía, pedimos otro cuarto y nos cambiaron. El cuarto nuevo estaba mejor pero para bañarse era un problema, el agua super caliente o muy fría. Por el precio y ubicación es un excelente lugar , nada más necesita más mantenimiento. El Sr. Victor nos apoyo pero estaba limitado en poder ayudarnos.
Stayed 4 nights in Feb 2026

6/10 Okay

Hugo Flores

Nos gustó mucho la ubicación, muy cerca de transporte, Reforma, para ir al centro y a Chapultepec y sus museos. Le di tres estrellas porque tuvimos problemas con el funcionamiento del boiler para bañarnos los 5 noches. A muy fría o demasiado caliente el agua, se apagaba el boiler solo. Aparte los baños con moho.
Stayed 1 night in Feb 2026

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Amenities, communication
Toallas muy viejas. No había agua caliente. No había calefacción tampoco y los enchufes de las habitaciones no servía. Difícil de contactar con el huésped.
Stayed 2 nights in Jan 2026

8/10 Good

Itzel

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Espacio bonito, y bien decorado ubicación muy accesible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Garmendia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación pequeña pero con todo lo que se necesita para una estancia cómoda y de fácil acceso
Stayed 1 night in Nov 2025

6/10 Okay

Hernan

Liked: Cleanliness, property conditions & facilities, communication
a una cuadra de la reforma, a cuadras de restaurantes, taquerias, tiendas de conveniencia 24 hrs, muy seguro todo
Stayed 5 nights in Nov 2025

10/10 Excellent

Majo

Liked: Cleanliness, amenities, property conditions & facilities, communication
todo fue perfecto, la llegada fue autónoma y todo en orden
Stayed 2 nights in Oct 2025

10/10 Excellent

Conrado

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es una buena opción para viaje de placer o negocios. Está muy bien ubicado
Stayed 2 nights in Oct 2025

8/10 Good

Alejandro

Liked: Communication
Disliked: Cleanliness
Necesita mucha limpieza y corregir los temas de humedad. Muchísimas telarañas, polvo y descuido.
Stayed 3 nights in Oct 2025

6/10 Okay

RAMON

Liked: Cleanliness, communication

Muy bonito, pero muy ruidoso.

En la página de hoteles.com dice que el hotel cuenta con estacionamiento en propiedad, previa solicitud. Escogí el hotel por este motivo. Cuando hablé para reservar, me dijeron que no tenían estacionamiento. Entonces ya no viajé en coche. Cuando llegamos, resultó que si había algún cajón disponible. El "hotel" funciona como AirB&B. No es propiamente un hotel. No tiene servicio de limpieza en las habitaciones. Nos asignaron el "Departamento G". Nefasto. La habitación más incómoda y ruidosa en la que he estado en toda mi vida. Desde las 5.30 am empieza el ruido de gente, motos, coches en el estacionamiento de la BMV (enfrente) y la ventana de la habitación da directamente a la calle. Llamé al contacto y pedí cambio. Me respondió que no tenían disponibilidad. Después llegó Eduardo y me acerqué con él, pensando que era con quien yo había hablado. No era así, pero él sí me ofreció el cambio de habitación previo pago extra.
Stayed 7 nights in Sep 2025