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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
Enjoy top-notch amenities like multiple meeting rooms and express check-out options while you're treated to exceptional service.

Choose dates to view prices

Hyatt Regency Mexico City Insurgentes - WTC, an upscale hotel near World Trade Center Mexico City, offers a vibrant atmosphere with 2 bars and a coffee shop/cafe. Guests can stay connected with in-room WiFi, energize at the 24-hour gym, or host events at the conference center and banquet hall. Dry cleaning/laundry services are available for convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is €200
includes taxes & fees
29 May - 30 May

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About this property

Hyatt Regency Mexico City Insurgentes - WTC

  • Upscale hotel near World Trade Center Mexico City
  • Located close to Poliforum Siqueiros and Parque Delta, Hyatt Regency Mexico City Insurgentes - WTC provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. In addition to a 24-hour gym and a conference centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, smoke-free property and concierge services
    • A banquet hall, tour/ticket information and wedding services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 201 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Pillowtop mattresses and down duvets
    • Rainfall showers and hairdryers
    • 65-inch Smart TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Airport shuttle fee: USD 600 per person (return)
  • Airport shuttle fee per child: USD 600 (return)
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt Regency Mexico City Insurgentes - WTC pet-friendly?

Yes, Hyatt Regency Mexico City Insurgentes - WTC allows dogs (limit 1 total) with a maximum weight of up to 30 kg per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Regency Mexico City Insurgentes - WTC?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City Insurgentes - WTC on 29 May 2026 start from €200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Mexico City Insurgentes - WTC?

Valet parking is available for USD 15 per night.

What time is check-in at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Mexico City Insurgentes - WTC?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Mexico City Insurgentes - WTC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 600 per person applies.

Where is Hyatt Regency Mexico City Insurgentes - WTC located?

Located in Benito Juarez, this hotel is within a 10-minute walk of Poliforum Siqueiros and World Trade Center Mexico City. Parque Delta and Paseo de la Reforma are also within 3 mi (5 km). San Pedro de los Pinos Station is 19 minutes by foot and Chilpancingo Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 345 out of 478 reviews
Rating 8 - Good. 67 out of 478 reviews
Rating 6 - Okay. 25 out of 478 reviews
Rating 4 - Poor. 20 out of 478 reviews
Rating 2 - Terrible. 21 out of 478 reviews

Reviews

Verified

10/10 Excellent

Louis-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, beautiful and comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness
Stuff was very courteous, polite, helpful. Room was cleaned every day and they did a great job. We didn't get to go to the gym or parking area, though I would think those areas were also clean and organized
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything 10/10 location, friendly and kind staff members 😊
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness
Clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was wonderful and attentive. We had a great time with amazing service from everyone. Would 10/10 recommend this location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location near the WTC. My room was very nice, spacy and had what I need. Breakfast was perfect for non-mexicans, omelette, eggs, fresh fruits and all kind of other warm dishes. Service was also excellent!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful clean Hotel, rooms a big and very comfortable
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on Insurgentes Avenue. Good restaurants around.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected great hotel

Beautiful hotel, check in process was longer than expected but the quality of the room and amenities was as expected from Hyatt. Great area, safe, quiet and pleasant.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good . Manager and staff exceptional. Wish other hotels would have the level of service you offered. 11 out of 10
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat service and people
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

NERMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was excellent. The staff was attentive, very polite and helpful. Room was perfect. Would stay there again.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

DR JESUS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Top notch service, rooms are new and modern, location is also excellent
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great service, nice rooms. Gym is OK. Several dining options around. Although it is very well located in the city, the area is not that walkable.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay on business or vacation. Friendly staff excellent service! Check in was easy. I requested a taxi for the following day. The front desk arranged everything. I would definitely stay at the property again.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality four star hotel. Room was adequately, spacious, very clean, with a very comfortable bed. Employees are generally friendly.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here 6 months ago ans the check in has improved a lot
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Could use a desk though. Very good restaurant.
Stayed 3 nights in Aug 2024