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Hyatt Regency Mexico City

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Meeting facility
Meeting facility
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sun deck
Hyatt Regency Mexico City offers a vibrant retreat near Paseo de la Reforma. Unwind at the spa with a massage or body treatment, then indulge in Latin American cuisine at one of the 3 on-site restaurants. Connect to WiFi, take advantage of dry cleaning services, and enjoy shopping on site. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Pet-friendly
The current price is €197
includes taxes & fees
7 Sept - 8 Sept
Indoor pool, pool loungers

Spa

The on-site spa has a variety of ways to relax and unwind. The property's spa offers in-room massages and Swedish massages. Types of treatments available include body scrubs and facials. Other on-site facilities include a steam room and a sauna.

Body treatments, Swedish massages, body scrubs, facials
Body treatments, Swedish massages, body scrubs, facials

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
  • 93 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Located in Polanco, a neighbourhood in Mexico City, Hyatt Regency Mexico City is in the entertainment district and near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Travelling with kids? Make time for Parque Zoologico de Chapultepec, or head to an event or a match at Auditorio Nacional. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window
Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 3 min drive - 3.0 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Alfredo Di Roma - ‬4 min walk
  • ‪InterContinental Club Lounge - ‬4 min walk
  • ‪Yoshimi - ‬1 min walk
  • ‪Centro Asturiano de México, A.C. - ‬3 min walk

About this property

Hyatt Regency Mexico City

Luxury eco-certified hotel near Auditorio Nacional
Close to Parque Zoologico de Chapultepec and Paseo de la Reforma, Hyatt Regency Mexico City provides a terrace, shopping on-site and a coffee shop/cafe. Indulge in a body treatment, a body scrub and a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services and car hire on-site. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • 3 outdoor tennis courts, express check-out and express check-in
  • Guest reviews speak highly of the helpful staff and location
Room features
All 755 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Childcare services, video game consoles and video games

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 7 Sept 2025 start from €196.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Checkout is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Parque Zoologico de Chapultepec, Paseo de la Reforma and Auditorio Nacional. Chapultepec Park and Chapultepec Castle are also within 1 mile (2 km). Auditorio Station is only a 4-minute walk and Polanco Station is 11 minutes.

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Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 939 out of 1181 reviews
Rating 8 - Good. 146 out of 1181 reviews
Rating 6 - Okay. 46 out of 1181 reviews
Rating 4 - Poor. 21 out of 1181 reviews
Rating 2 - Terrible. 29 out of 1181 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel !
Stayed 2 nights in Aug 2025

10/10 Excellent

Hardave

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here twice and our group loved it both times.
Stayed 3 nights in Jul 2025

10/10 Excellent

Audelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reyna at the front desk was incredible with my family and I, the whole staff was too!
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

imelda

Liked: Amenities
I like this hotel because is very nice, comfortable, good restaurants and has a good ubication in polanco
Stayed 1 night in Aug 2025

10/10 Excellent

Oron

The ultimate hotel in polanco, got all the amenities you need.
Stayed 5 nights in Aug 2025

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, property conditions & facilities
In alll aspects is.exceptionnal.hotel, i loved.l
Stayed 2 nights in Jul 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, I will like to have early check in we you arrived early in the morning
Stayed 2 nights in Aug 2025

10/10 Excellent

HYUNG GYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. the breakfast was really awesome.
Stayed 2 nights in Aug 2025

10/10 Excellent

NOEMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Mahin

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excellent! if u are going to mexico city- stay here!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cannie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good and we love the sauna and the steam facilities. The gym room is humongous, for all those love working out must stay here
Stayed 5 nights in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alfredo who works in the 40th floor lounge was amazing! He took amazing care of us and made the trip exceptional.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What more can you say for a 5-star hotel? Everything is great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Safe and people who worked at the hotel super friendly. Negative, I had to do an early check in and a Hyatt member and was not happy when asked me to pay an extra night. Other than that great experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco Javier Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

giovani

Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at the front desk were very helpful. Expedia mentioned free self parking which was not the case - but they honored our reservation and were very helpful. We look forward to returning to the Hyatt and will book directly with them from now on!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hermann

Liked: Amenities
It is an old building but they keep it in good shape. Staff was very professional and kind. Breakfast is fantastic! Sorroundings are good, many good restaurants and turistic places are walking distance.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, beware the overpriced room service with the mixed drinks! Breakfast is to come back for again and again. Excellent gym.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jorge Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt hotel was beautiful! From the hotel room, lobby, restaurants, gym, spa. Everything was great. Perfect for someone who doesn’t mind walking because places are quite a distance. Or catch an uber, pretty affordable. I would definitely recommend and definitely would come stay here again in the future.
Stayed 3 nights in Jul 2025