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Reviews of ibis Styles Mexico Reforma

3.5 out of 5
ibis Styles Mexico Reforma
Liverpool 115 A Col Juarez, Delegacion Cuauhtemoc, Mexico City

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Construction work was being made during the night making it impossible to rest and sleep. I approached to the front desk but they just told me no room change was possible. Besides that, room cleaning starts around 8:30 in the morning so, guests can’t sleep because of construction and then, can’t sleep either because of the crew starting cleaning activities using loud vacuum cleaners. I finally asked for a late check out so I could sleep and rest during the day but it was refused unless I paid and extra amount which was like paying and entire day. Not really good customer service on this stay.
Stayed 2 nights in May 2024

8/10 Good

Arecio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 3 nights in Apr 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 4 nights in Apr 2024
Response from Edir Andrés CANO VALLES on 1 May 2024
Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in a great area, can walk easily to places.
Stayed 4 nights in Feb 2024
Response from Edir Andrés CANO VALLES on 1 May 2024
Estimado huésped, Muchas gracias por tomarse el tiempo de compartir su comentario en Ibis Styles Mexico Zona Rosa. Nos alegra que haya disfrutado de la ubicación y que su experiencia haya estado a la altura de sus expectativas. Estaremos encantados de darle la bienvenida nuevamente. Muy cordialmente, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

fredelinda

Liked: Cleanliness, staff & service
Easy checking in and walking distance from the main road.
Stayed 1 night in Apr 2024
Response from Edir Andrés CANO VALLES on 23 Apr 2024
Dear guest,Thank you very much for taking the time to share your comment at Ibis Styles Mexico Zona Rosa.We are glad that you enjoyed the location and that your experience lived up to your expectations.We will be happy to welcome you again.Very cordially,Edir Andrés CANO VALLESGeneral managerIbis Styles Mexico Zona Rosa

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not the fanciest hotel, but it is clean. It’s usually convenient to the metro, however, the metro was closed for repairs.
Stayed 3 nights in Feb 2024
Response from Edir Andrés CANO VALLES on 10 Apr 2024
Dear GuestWe very much appreciate your comments regarding your stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

6/10 Okay

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I did not like the lack of amenities. No coffee machine or fridge. No common area reception was tucked under a stair well. Almost too private.
Stayed 1 night in Mar 2024
Response from Edir Andrés CANO VALLES on 1 Apr 2024
Dear, Rolando Sandoval, It was a pleasure to welcome you and yours and we thank you for providing your review. We regret that you had noises issues on arrival but are delighted that we were able to remedy this quickly. We trust the rest of your stay was relaxing and we hope to welcome you again when your travels bring you this way. All the best,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Milagros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great for families , great location . Nice staff , awesome breakfast … we will books them in a next trip to Mexico .
Stayed 7 nights in Mar 2024
Response from Edir Andrés CANO VALLES on 1 Apr 2024
Dear guest, Greetings from Ibis Styles Mexico Zona Rosa! We thank you for takimg the time to provide your review. It was a pleasure to welcome you. We are delighted that youu were so confortable during your stay and we hope you will return to join us again when your travels next bring you to Mexico Cuty. All the best, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

2/10 Terrible

Jorge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience here would not recommend this to anybody. Staff was extremely rude. Staff tried to add additional charges, and when I question them, they delayed my access to the room would not recommend this place to anybody.
Response from Edir Andrés CANO VALLES on 1 Apr 2024
Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Reforma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

fernando claus

Liked: Cleanliness, property conditions & facilities
BREAKFAST
Stayed 2 nights in Mar 2024
Response from Edir Andrés CANO VALLES on 1 Apr 2024
Dear guest, It was a pleasure to welcome you to Mexico City and we thank you for providing your warm review. We are delighted that your enjoy our welcoming hospitality and you were confortable in your accomodations. We thank you one more and hope that we have the pleasure of your company again when your travels bring you back to Mexico City. All the best, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Diego

Liked: Property conditions & facilities
ok
Stayed 1 night in Mar 2024
Response from Edir Andrés CANO VALLES on 1 Apr 2024
Estimado Huésped, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a excellent internet
Stayed 2 nights in Mar 2024
Response from Edir Andrés CANO VALLES on 1 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Mexico Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

robert, jersey city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a lovely stay. location, being in la zona rosa, was ideal. i feel the breakfast though adequate left something to be desired. some mornings there was no bread; other mornings no eggs.
Stayed 4 nights in Feb 2024
Response from Edir Andrés CANO VALLES on 11 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

6/10 Okay

mark

Business traveller
Liked: Cleanliness, staff & service
Nice place to stay if you’re here on business. The downtown area is like New York City. Noisy lots of bars. The room is very small but equipped. The breakfast was excellent! Capuchino machine in breakfast area and very clean with great options. If you have the time and the resources buy the breakfast package you won’t regret it. Also watch your wallet and don’t look at your expensive IPhone on the street. There are many pickpockets and people that will swipe your phone given the opportunity. Also don’t wear gold necklaces on the street because people on motorcycles will rip them off your neck.
Stayed 1 night in Feb 2024
Response from Edir Andrés CANO VALLES on 11 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

Arturo

Stayed 2 nights in Feb 2024
Response from Edir Andrés CANO VALLES on 1 Apr 2024
Estimado Huésped, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Edir Andrés CANO VALLES on 27 Feb 2024
Estimado Huésped, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

6/10 Okay

Alejandro

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Edir Andrés CANO VALLES on 20 Feb 2024
Estimado huésped, Muchas gracias por tomarse el tiempo de compartir su comentario en Ibis Styles Mexico Zona Rosa.Nos alegra que haya disfrutado de la ubicación y que su experiencia haya estado a la altura de sus expectativas. Estaremos encantados de darle la bienvenida nuevamente. Muy cordialmente, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Reforma

10/10 Excellent

Ikuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Edir Andrés CANO VALLES on 9 Feb 2024
Estimado Huésped, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

2/10 Terrible

Jorge l

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible never again
Stayed 1 night in Dec 2023
Response from Edir Andrés CANO VALLES on 9 Feb 2024
Estimado Huésped:Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis Styles México Zona Rosa.Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas.En ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia.Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo.Reciba un cordial saludo.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in the City
We actually came to Ibis from another hotel that was incredibly loud, had no heat in our room, and inconsistent hot water. Ibis was an absolute oasis. Our room faced the interior courtyard and was as quiet as a church even in the midst of Zona Rosa. Breakfast was basic, but free, good Wi-Fi, and filtered water available. Great experience.
Stayed 3 nights in Dec 2023
Response from Edir Andrés CANO VALLES on 11 Jan 2024
Dear guest:Thank you very much for sharing your experience at Hotel Ibis Styles México Zona Rosa.It is a pleasure to know that we managed to meet your expectations of comfort and rest.We are waiting for you with open doors so that you can enjoy another wonderful stay.Edir Andrés CANO VALLESGeneral managerIbis Styles Mexico Zona Rosa

10/10 Excellent

Alfredo, Brownsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & walkable neighborhood, super friendly staff & close to all transportation options.
Stayed 2 nights in Dec 2023
Response from Edir Andrés CANO VALLES on 28 Dec 2023
Dear guest, Greetings from Ibis Styles Mexico Zona Rosa! We thank you for takimg the time to provide your review. It was a pleasure to welcome you. We are delighted that youu were so confortable during your stay and we hope you will return to join us again when your travels next bring you to Mexico Cuty. All the best, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort
Prime location and good value
The hotel room are pretty basic. It does not have toiletries, coffee maker, sage, or a mini bar. The rooms are clean and kept up to date. The location of the hotel is great, just steps away from the metro and a pedestrian’s only walk with vendors and restaurants.
Stayed 4 nights in Nov 2023
Response from Edir Andrés CANO VALLES on 15 Nov 2023
Estimado Huésped, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Gilberto samuel

Business traveller
Liked: Cleanliness, property conditions & facilities
Confortable and safe place to stay resting.
Stayed 2 nights in Oct 2023
Response from Edir Andrés CANO VALLES on 15 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Sarahi Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a safe area and has many walkable restaurants nearby. The staff were very kind and helpful. Our room didn’t have a refrigerator which was a problem since my mother needed to store her insulin, but they were kind enough to store it in the lobby. Excellent service, will stay here again in the future!
Stayed 3 nights in Oct 2023
Response from Edir Andrés CANO VALLES on 24 Oct 2023
Dear Sarahi,We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Alvaro, Irving

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has all the necessary features for several types of travelers. They offer a very good breakfast option and their staff is very attentive. The rooms are clean and they take care of their customers. They are always available if you need assistance and are more than willing to give recommendations if you ask them for advice. I definitively recommend this hotel and will stay there in the future when traveling again to Mexico City.
Stayed 6 nights in Oct 2023
Response from Edir Andrés CANO VALLES on 22 Oct 2023
Dear Alvaro,We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank for your atention.
Stayed 5 nights in Oct 2023
Response from Edir Andrés CANO VALLES on 22 Oct 2023
Estimado Robert, Muchas gracias por tomarse el tiempo de compartir su valoración en Ibis Styles Mexico Zona Rosa. Estaremos encantados de darle la bienvenida nuevamente. Muy cordialmente, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

4/10 Poor

Mildred

Stayed 2 nights in Sep 2023
Response from Edir Andrés CANO VALLES on 22 Oct 2023
Estimada Mildred, Muchas gracias por tomarse el tiempo de compartir su valoracion en Ibis Styles Mexico Zona Rosa, si pudiera compartir mas detalles sobre su estadia, para identificar los problemas y buscar una solución.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

2/10 Terrible

Manuel Navarro

Liked: Cleanliness
Disliked: Amenities
The walls are so thin that you can hear your room neighbors using the toilet. Not the place for a good night sleep.
Stayed 2 nights in Sep 2023
Response from Edir Andrés CANO VALLES on 3 Oct 2023
Dear ManuelThank you for taking the time to tell us about your experience at the ibis Styles Mexico Zona Rosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Johnny

Stayed 4 nights in Aug 2023
Response from Edir Andrés CANO VALLES on 12 Sept 2023
Estimado Johnny, Muchas gracias por su Calificacion. Estaremos encantados de recibirlo en su próxima vista a la ciudad.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Edir Andrés CANO VALLES on 12 Sept 2023
Estimado Patrick, Muchas gracias por su Calificacion. Estaremos encantados de recibirlo en su próxima vista a la ciudad.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

6/10 Okay

Gilberto, Granger

Modern decor but in need of some fixing and renovation. Bathroom falling apart. Good breakfast!
Response from Edir Andrés CANO VALLES on 31 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
great location, a little small the room but for 1 person is ok
Stayed 4 nights in Jul 2023
Response from Edir Andrés CANO VALLES on 8 Aug 2023
Dear Carlos!We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback.

8/10 Good

Alvaro

Liked: Cleanliness, property conditions & facilities
Bathroom needs to be changed
Stayed 4 nights in Jul 2023
Response from Edir Andrés CANO VALLES on 8 Aug 2023
Dear AlvaroThank you for taking the time to tell us about your experience at the ibis Styles Mexico Zona Rosa.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Tomas

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very close to restaurants. I was particularly pleased with the staff here. At every level of service (doorman, management, check-in, dining, and cleaning service), everyone was polite and helpful. Not at one time did I feel uncomfortable or disrespected. They did everything to accommodate me and my pup. I travel at least once a year to CDMX. This is going to be my new hotel of choice. Extremely Happy with the service! I was treated at a VIP level. I can't thank them enough!
Stayed 1 night in Jul 2023
Response from Edir Andrés CANO VALLES on 8 Aug 2023
Dear Tomas:Thank you very much for sharing your experience at Hotel Ibis Styles México Zona Rosa.It is a pleasure to know that we were able to meet your expectations of comfort and relaxation.We are waiting for you with open doors so that you can enjoy another wonderful stay.Edir Andrés CANO VALLESGeneral managerIbis Styles Mexico Zona Rosa

10/10 Excellent

Jorge

Stayed 1 night in Jul 2023
Response from Edir Andrés CANO VALLES on 8 Aug 2023
Estimado Jorge, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por su evaluación . Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

6/10 Okay

Bowen, Seattle

Business traveller
Liked: Cleanliness
Disliked: Amenities
fair enough hotel but u r spending hotel money for dorm rooms. There is pretty much nothing in the room except the bed
Stayed 2 nights in Jun 2023
Response from Edir Andrés CANO VALLES on 8 Aug 2023
Dear Mr. Bowen,Thank you very much for sharing your rating of your stay at Ibis Styles Mexico Zona Rosa. I see that you have rated us with three stars, for us the feedback from our guests is of the utmost importance to improve our service, if you had the opportunity to tell us what we could do to offer you an excellent service, we would greatly appreciate it. Very cordially,Andrés CANO VALLESGeneral managerIbis Styles Mexico Zona Rosa

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience all around. Worth noting-despite being not too far from a busy street, the hotel was fairly quiet. This was the first time I stayed in Mexico City and not had to wear earplugs while sleeping.
Stayed 2 nights in Jun 2023
Response from Edir A. CANO VALLES Gerente General Ibis Styles on 16 Jun 2023
Dear JamesWe very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the center of the city
Stayed 3 nights in Jun 2023
Response from Edir Andrés CANO VALLES on 25 Jun 2023
Dear Guest, Thank you very much for taking the time to share your review at Ibis Styles Mexico Zona Rosa. We are glad you enjoyed the location and that your experience lived up to your expectations. We will be happy to welcome you back. Sincerely, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Eduardo, Montreal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A lovely stay in Mexico City in the heart of Zona Rosa.
Stayed 6 nights in Apr 2023
Response from Edir Andrés CANO VALLES on 25 May 2023
We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Maria G

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, price and location
Stayed 1 night in Apr 2023
Response from Edir Andrés CANO VALLES on 23 Apr 2023
We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

leonardo

Stayed 5 nights in Apr 2023
Response from Edir Andrés CANO VALLES on 25 May 2023
Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

leonardo

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Apr 2023
Response from Edir Andrés CANO VALLES on 25 May 2023
Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad.Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Indira

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at Ibis Zona Rosa. Love the area, walkable to many places, even though there are a lot of restaurants/bars at night the hotel is pretty quiet. Staff is nice and thr ladies who do rooms service are amazing!
Stayed 4 nights in Mar 2023

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the cleanness of the hotel . It's a simple hotel and reasonable price.
Stayed 3 nights in Mar 2023
Response from Edir Andrés CANO VALLES on 25 Mar 2023
We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Candice L

Travelled with family
Liked: Cleanliness, room comfort
Our stay was fantastic! We were greeted warmly at reception and loved the cute decor throughout the hotel. It’s in a great location as well- walkable to a lot of things and I felt safe in the Zona Rosa area. Breakfast was great as well, and there are lots of food vendors outside the hotel if you need a post breakfast snack. Will definitely stay here again!
Stayed 5 nights in Mar 2023
Response from Edir Andrés CANO VALLES on 25 Mar 2023
We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

An

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from Edir Andrés CANO VALLES on 25 Mar 2023
Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Value for money.
Hotel is situated conveniently near busy districts and transportation. My room is showing a bit of wear otherwise it is kept clean. Also the Wifi is spotty. But it's definitely value for money and would recommend.
Stayed 3 nights in Feb 2023
Response from Edir Andrés CANO VALLES on 23 Apr 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa

10/10 Excellent

Johnathan

Liked: Cleanliness, property conditions & facilities
Muy buen servicio. Definitivamente regresaría!
Stayed 4 nights in Feb 2023

8/10 Good

Rogelio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location!
Stayed 4 nights in Feb 2023
Response from Edir Andrés CANO VALLES on 25 Mar 2023
Thank you very much for taking the time to share your comment on Ibis Styles Mexico Zona Rosa.We are glad that you enjoyed our location and that your experience lived up to your expectations.We will be delighted to welcome you again.Very cordially,Edir Andrés CANO VALLESGeneral managerIbis Styles Mexico Zona Rosa

8/10 Good

MONICA

Business traveller
Liked: Cleanliness
Stayed 6 nights in Jan 2023
Response from Edir Andrés CANO VALLES on 25 Mar 2023
Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa