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NH Collection Mexico City Santa Fé

4.0 star property
Eco-certified comfort meets modern luxury at this upscale retreat just steps from shopping, where guests unwind in style near Mexico City's business district

Choose dates to view prices

NH Collection Mexico City Santa Fé, near Paseo de la Reforma, welcomes travelers with a daily manager's reception and international cuisine at its restaurant. Guests enjoy the sunny terrace and coffee shop, close to Santa Fe Center Mall. Visitors praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is €102
includes taxes & fees
31 May - 1 Jun

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About this property

NH Collection Mexico City Santa Fé

  • Upscale hotel near Paseo de la Reforma
  • A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at NH Collection Mexico City Santa Fé. The on-site international cuisine restaurant, NH Collection Restaurant, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and wedding services
    • A TV in reception, free newspapers and concierge services
    • A porter/bellboy, a ballroom and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 135 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
  • Extra amenities include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 42-inch flat-screen TVs with premium channels
    • Eco-friendly cleaning products, childcare services and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 630 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 440 to 485 for adults and MXN 440 to 485 for children
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is NH Collection Mexico City Santa Fé pet-friendly?

Yes, NH Collection Mexico City Santa Fé allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of MXN 630 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Mexico City Santa Fé?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Santa Fé on 31 May 2026 start from €102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Mexico City Santa Fé?

Valet parking is available for MXN 110 per day. Limited spots are available.

What time is check-in at NH Collection Mexico City Santa Fé?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NH Collection Mexico City Santa Fé?

Checkout is at noon. Late checkout is available for MXN 690 (subject to availability).

Where is NH Collection Mexico City Santa Fé located?

Located in Santa Fe, this hotel is within a 15-minute walk of Santa Fe Center Mall, Parque La Mexicana and Centro Medico ABC Santa Fe. KidZania Santa Fe and Ciudad de los Ninos are also within 15 minutes. Santa Fé Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Good location, great service and everything was clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Linh

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and accommodating staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ADRIANA MEDELLIN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff happily helped
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good hotel and service
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, felt safe and staff was great!
Stayed 8 nights in May 2025
Verified

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Elsy

Liked: Cleanliness, property conditions & facilities
The overall stay was good, the staff was very courteous, and the rooms were clean. However, the breakfast did not vary during the 6 days we were there with the exception of two dishes that changed daily but were not properly kept warm. I would not recommend the breakfast there.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in their treatment, but the breakfast was a total disappointment, and not worth the extra $15 I paid: only green tea (no other kinds), the cheese was rather dry, no good vegetarian options for protein, etc., etc.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Esmilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , near shopping and restaurants. Available parking . Excellent service
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Kevin Paul

Liked: Cleanliness, amenities, property conditions & facilities
The check-in said I'd need to pay for breakfast but I later discovered it was included. The check-in lady explained the hotel was almost empty, but decided to put us in a room next to another guest, and with a door to access their room(!!!) which meant it was noisy. Unimpressed. At least the room was warm and clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. There was a $600 pesos charge for having our pet with us. Usually hotels ask for a pet deposit not a charge. Other than that every else was good. Breakfast was good.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness
good experience, clean
Stayed 3 nights in May 2026
Verified

10/10 Excellent

francisco

H
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gerardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially due to the very friendly staff.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Juyoung

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Yes. Good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Itzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KITZIA

Me
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the dollar. Beautiful facility with good dining, appreciated the dining hours and great service.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and property, clean and spacious room.
Stayed 1 night in May 2025
Verified

8/10 Good

Francisco Javier

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026