Located in Miguel Hidalgo, a neighbourhood in Mexico City, The Sterling Condesa is in the entertainment district. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Visit our Mexico City travel guide
14 C. Agrarismo, Mexico City, CDMX, 11800
What's nearby
Avenida Insurgentes
2 min walk - 0.2 km
World Trade Center Mexico City
19 min walk - 1.6 km
Blackberry Auditorium
5 min walk - 0.5 km
Mexico Park
10 min walk - 0.9 km
Pepsi Center
19 min walk - 1.6 km
Getting around
Chilpancingo Station
6 min walk
Mexico City Buenavista Station
8 min drive
Benito Juarez International Airport (MEX)
24 min drive
Restaurants
Restaurante Bar Montejo
1 min walk
Torikami Café
2 min walk
Casa Snoopy
2 min walk
Tierra Garat
2 min walk
Progreso | Pizza & Café
2 min walk
About this property
The Sterling Condesa
Upscale hotel near World Trade Center Mexico City
The Sterling Condesa provides a health club and more. Guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
Free self-parking
Concierge services and smoke-free property
Room features
All guest rooms at The Sterling Condesa feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 800 at checkout
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does The Sterling Condesa have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 6:00 PM.
Is The Sterling Condesa pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Sterling Condesa?
Self-parking is free at this property.
What time is check-in at The Sterling Condesa?
Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at The Sterling Condesa?
Checkout is at 11:30 AM.
Where is The Sterling Condesa located?
Located in Miguel Hidalgo, this hotel is within 1 mi (2 km) of Avenida Insurgentes and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 3 miles (5 km). Chilpancingo Station is 6 minutes by foot and Patriotism Station is 11 minutes.
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Reviews
The Sterling Condesa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really enjoyed staying here. Staff was friendly and attentive, the room is spacious and clean. Comfy bed. Blackout curtains. Access to an outdoor hot tub and washer/dryer. All around great place!
Revital
Stayed 4 nights in Mar 2026
Verified
2/10 Terrible
Hamza
12 Apr 2026
Disliked: Staff & service, amenities
Would not recommend if you value safety, comfort, or a responsive host.
The walls are incredibly thin, you can hear everything from the hallway and neighboring rooms. Our AC didn’t work, and despite reporting it, no one ever came to fix it.
The bigger issue, was safety. There’s no security, and the front desk leaves at 6pm. Around 2am, we were woken up by loud banging and furniture moving. What made it worse was that we hadn’t seen any other guests in the building, so we genuinely didn’t know where it was coming from. We tried contacting management but got no response, which only added to the concern. We felt unsafe and barely slept.
In the morning, the building manager, Rosa, finally responded. We explained everything and even shared a video of the noise continuing at 8am. Instead of looking into it, she dismissed our concerns and told us to leave, simply because we mentioned we had considered calling the police out of concern for our safety when no one responded overnight. She then escalated things by threatening to call the police on us, rather than trying to understand or resolve the situation.
We missed a tour reso, and had to move hotels. We ended up staying elsewhere, which was actually cheaper and significantly better (ULIV, for those wondering).
The refund process has also been frustrating and poorly handled. Rosa’s lack of responsiveness, rude behavior and basic concern for guest safety is alarming. Instead of working with us, we felt dismissed and blamed.