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The Westin Santa Fe, Mexico City

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Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Paseo de la Reforma

At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Indulge in a massage, a manicure/pedicure and a facial at Heavenly Spa, the on-site spa. Make sure that you enjoy a meal at the 6 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €189
includes taxes & fees
23 May - 24 May

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About this property

The Westin Santa Fe, Mexico City

  • Luxury hotel near Paseo de la Reforma
  • At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Indulge in a massage, a manicure/pedicure and a facial at Heavenly Spa, the on-site spa. Make sure that you enjoy a meal at the 6 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Multilingual staff, coffee/tea in reception and smoke-free property
    • A ballroom, a banquet hall and a porter/bellboy
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 259 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as heated floors and laptop-compatible safes.
  • More conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Recycling and LED light bulbs
    • Bathrooms with showers and free toiletries
    • 32-inch HDTVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, heated floors and separate dining areas

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (return)
  • Covered self-parking fee: MXN 140 per night
  • Valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Westin Santa Fe, Mexico City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on 23 May 2026 start from €189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Santa Fe, Mexico City?

Self-parking is available for MXN 140 per night. Valet parking is available for MXN 180 per night.

What time is check-in at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Westin Santa Fe, Mexico City?

Checkout is at noon. Late checkout is available for MXN 1800.

Does The Westin Santa Fe, Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1777 per vehicle applies.

Where is The Westin Santa Fe, Mexico City located?

Located in Santa Fe, this luxury hotel is within a 10-minute walk of Samara Shops and Expo Santa Fe Mexico. Tecnologico de Monterrey - Santa Fe and Parque La Mexicana are also within 1 mile (2 km). Santa Fé Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
Extremely friendly and competent staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Great restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Room was excelent, had an excelent stay.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Dipika

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jacques Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Stayed 6 nights in Sep 2024
Verified

4/10 Poor

Jose Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

It is very expensive for what they offer.

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel; spectacular guest service ♥️
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricy but worth every penny
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, we love it.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jose Javier Lopez

Liked: Cleanliness, amenities, property conditions & facilities
Great as usual
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and spa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Luis Ricardo

Excelente hotel
Stayed 1 night in Dec 2024
Verified

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, the spa team needs a reminder on service and attention to detail
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARY

….
Stayed 2 nights in Feb 2026