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Reviews of Deluxe Beach Apt

Deluxe Beach Apt
Collins Ave, Miami Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 6 out of 30 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great location, good value. Be patient checking in
The check in process was a little chaotic, but we were prepared for that. The description clearly states that you check in at a different location than the apartment building. Unfortunately Memorial Day weekend had streets blocked and getting around to the correct apartment after checking in was difficult. But that's due to the city closing streets off. The apartment was well sized, clean, and the kitchen was beyond stocked with everything we could need. These are older Miami buildings so there are stairs and not an elevator so be prepared to carry stuff. Overall, we were very happy with our stay. The location from Lincoln Rd and the beach were perfect. We would rent from them again.
Stayed 2 nights in May 2023

2/10 Terrible

aziz

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Let me say its the it was the 728 collins avenue apt and rear facing to ocean drive buildings back of the kitchens. Windows face the buildings aside it so no view. Bedroom faces back of restaraunts. From 6 am you will hear dump trucks and yelling no sleep for 4 days. But one block from the beach that was worth it.. No dosh washer as mentioned. Bathroom bad shape. Floor in kitchen is sinking with huge gap under main door. Sofa bed broken.
Stayed 4 nights in Jan 2022
Response from Angel T on 11 Jan 2022
Thank you for your review, we did everything in our power to accommodate you. Firstly, the listing never advertised that there was an ocean view at this property, only an excellent location for a price value.if its ocean view , it wont be the low price Further, the listing never said there was a dish washer, only a clothes washer and dryer. This is a quiet building, and the back alley is normally not a noise issue, and we have not received any complaints from prior guests about noise. We have not received complaints about the sofa bed from previous guests either; you said the sofa was "broken", then on the same day we sent the maintenance man to address the issue, and you did not let address the issue. I am sorry you had a pre-existing back problem, and it turned out you wanted us to buy a new sofa or new mattress for sofa , we didnt because the sofa bed comfort lever will nerve good as normal bed it wont solve your back problem . Finally, we offered to provide you with a 2 bedroom, but you wanted a free upgrade, which was not appropriate. We always seek the satisfaction of our guests, and we sincerely want our guests to enjoy their stay.

4/10 Poor

Kaoutar

Disliked: Cleanliness, amenities, property conditions & facilities
The property did not have windows that you could open the windows are sealed
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in/out process was interesting. We basically checked ourselves in/out because no one was in the office even though we arrived during business hours. The place & location made up for it though and we would work with this company again
Stayed 5 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst stay I have ever had in my Entire life I recommend Expedia takes them off their site from not having air conditioning in 90 degree weather to a filthy pull out couch where two guests were supposed to sleep, no linens or towels provided freshly you’re allowed One cleaning service and there were roaches everywhere!!! Do not stay here!!!!
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2021

8/10 Good

Susan

Liked: Cleanliness
It was a good price clean place located close to beach and places to eat tv was lacking beds uncomfortable. Table small and too many decorations on dinning room table to use it properly. Hallway smelled terrible. I give it a 6
Stayed 2 nights in Nov 2020

10/10 Excellent

CJ, Los Angeles

Business traveller
Liked: Cleanliness, amenities
Great place awesome culture a great atmosphere close to South Beach walking distance to restaurants shops and beach
Stayed 6 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 7 nights in Jul 2020

10/10 Excellent

OLAWALE, NY, NY

Travelled with family
Liked: Cleanliness
I like everything about the apartment, nearness to the beach, cleaness friendly staff ans lot more
Stayed 4 nights in Jun 2020

10/10 Excellent

W.Bridge, Fort Worth

Travelled with group
Liked: Cleanliness, amenities
Absolutely loved this apartment it was nice and clean, the staff were very friendly and very accommodating to our needs, definitely will be staying here again.
Stayed 4 nights in Jun 2020
Response from Lin on 10 Jun 2020
HI, dear guests: We were so happy to have you , we are so glad you enjoyed your stay, welcome back anytime!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very satisfied with my stay. We didn’t want to leave. So clean and refreshing. Would absolutely stay again.
Stayed 6 nights in May 2020
Response from Lin on 4 Jun 2020
Very much appreciate you stayed and welcome back anytime !

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Yes, perfect location and very clean. The unit is situated just steps from the beach. Many of the South Beach most popular restaurants and entertainment in the area. I didn't need a thing. I even found sugar in the pantry. I will be booking in the future! :)
Stayed 1 night in Apr 2020

10/10 Excellent

AngelaG, Bennettsville

Travelled with partner
Liked: Cleanliness, amenities
This apartment is in the perfect location for walking to the beach, restaurants, shopping and nightlife. The apartment was very clean and stocked with shampoo, conditioner and other toiletries as well as extra bedding. The wi-fi was great to have including access to smartTV apps to catchup on shows before hitting the streets to explore and hangout. The owner called to inquire of our needs and if more was needed; she sent her assistant with extra towels and to follow-up if we needed anything. The cabinets were stocked with pots, pans, dishes, a coffeemaker and toaster. My only suggestion is to provide a larger ironing board as the travel size ironing board caused us to have to squat and bend over to iron. Overall, we enjoyed our stay! I would definitely book this spot again and truly recommend it to anyone visiting Miami and wanting to be in the middle of it all.
Stayed 4 nights in Jan 2020

8/10 Good

Ann, Miami

Liked: Cleanliness, amenities
clean, great location. Definitely I’m gonna stay at this place next time
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020

10/10 Excellent

Jason, Miami

Travelled with partner
Liked: Cleanliness, amenities
The property seemed renovated and I love that the hallways have great air conditioning. I can tell they are trying to improve over time. Even though it does not have a balcony or is a five star hotel, it was a very great, comfy space that has everything you need! It smelled good and the apartment was clean and spacious.
Stayed 3 nights in Jan 2020
Response from Amy on 9 Jan 2022
Glad you enjoyed stay Jason! Welcome back anytime!

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHITHOLE
I do not reccommend this location to anyone. The owners are deceptive. When I arrives in Miami I had to go to one location to get key, and then discoveredThe location is in a seedy neighborhood over a liquor store.The unit was filthy and dirty, I wanted a refund but they refused to give it to me.So my wife and I was forced to find another suitable location. Hotels.com should never do business with this owner. I emplore who ever reads this DO NOT RENT ANYTHING FROM THIS OWNER
Stayed 3 nights in Jan 2020
Response from Amy on 9 Jan 2022
Check in instruction posted on the site when you booked apartment and also sent by auto email after you made booking We are sorry you didn't check your email so you couldn't follow our check in instruction.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean and they accommodated very well
Stayed 4 nights in Nov 2019
Response from Amy on 20 Dec 2019
Thank you for staying with us , we are so happy that you had a great time, welcome back anytime!

8/10 Good

DB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner very gentle, easy to access. The only real note is the usual noise for the location We spent a great time
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
South Beach is very fun next to this type of accommodations. This place is wonderful for a beautiful family holiday or with friends. I'm very grateful for everything. I had a great time.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The appartment is close from 5 minutes walk restaurant beaches
Stayed 1 night in Mar 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment
I can say that I was very very impress with this property, very clean and comfy. This property has been recently renovated. Me and my friends really enjoyed this property and will most definitely stay again. AAAA+++++
Stayed 4 nights in Oct 2018
Response from Lin on 23 Oct 2018
Thank you for staying with us, see you next time.

2/10 Terrible

Thierry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surbooking honteux
Vous avez fait du surbooking au lieu d’avoir notre bel appartement que nous avions déjà payé en totalité vous nous avez mis dans un appartement bas de gamme plein de moisissure dans la salle de bain avec fenêtres occultées avec des autocollants nous avions aucune vue sur l’extérieur. Nous avions essayé de vous contacter à plusieurs reprises et à chaque fois le téléphone coupait. Vraiment la honte une compensation juste s’impose.
Stayed 5 nights in Dec 2019

2/10 Terrible

Jae Seong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
전체적으로 깨끗하지는 않음. 먼가 찝찝한정도. 침대에 머리카락도 있고. 그냥 잠만자고 나왔음.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Bardzo dobrze wyposażony apartament z lokalizacja praktycznie przy samym Ocean Drive i plaży, dodatkowo upgrade do wyższego standardu. Wszystko bez zarzutu i jedyne do czego można się przyczepić to biuro, które bardzo ciężko znaleźć aby się zameldować- należy dokładnie wyjaśnić klientom jak trafić do Office.
Stayed 3 nights in Feb 2019
Response from Lee on 15 Mar 2019
Thank you for staying with us we were glad you had a great time . Hope see u next

10/10 Excellent

Marcela, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great location just one block from ocean drive; everything is there, Really clean apartment, nice decoration and very equipped, I fully recomend it. We had a lot of fun and definitely we would come back. We love it.
Stayed 1 night in Oct 2018