"We arrived at the property and was met by the general manager, Alexandre. He was very welcoming and cordial, and i thanked him for him to not charge me a penalty fee due to a mistake with a booking on my part. The ladies on the front desk Sammi & Kay were also very accommodating and helpful. The room was very clean and spacious and bed was very comfortable. The breakfast was OK. Have to thank the general manager again who granted our request to check out later than the stated time, due the airline changing our flight departure by several hours. I Would recommend this hotel, Customer service was on point."