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Reviews of Mercury Apart Hotel

3.5 out of 5
Mercury Apart Hotel
100 Collins Ave, Miami Beach, FL

Reviews

6.4
Rating 10 - Excellent. 56 out of 232 reviews" "
Rating 8 - Good. 50 out of 232 reviews" "
Rating 6 - Okay. 42 out of 232 reviews" "
Rating 4 - Poor. 32 out of 232 reviews" "
Rating 2 - Terrible. 52 out of 232 reviews" "

5.6/10

Cleanliness

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Feruza

Liked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Yolanda

Travelled with partner
Nice up grade for $45 extra each night
Stayed 2 nights in Apr 2024

4/10 Poor

Jovan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Anystaxia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness
Stayed 9 nights in Mar 2024

4/10 Poor

stacie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was located in a great area and in walkable distance to everything, but the downfall is it they don't keep up the housekeeping the beds are awful and the TV has no local channels you have to watch YouTube or Netflix which is crappy and the hallway smells like pee. The pool area is not clean daily and maintain there was a pack of M&M's that fill in the pool and on the ground for 4 days.
Stayed 4 nights in Mar 2024

2/10 Terrible

Sofiia

Disliked: Cleanliness, amenities, property conditions & facilities
whole experience with Mercury "hotel" was a disaster. Please do not mislead customers with 4 stars. It deserves to be called motel and 0 stars. Dirty, unsafe condition.

10/10 Excellent

Liubov

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a really nicely designed king size room with a fully stocked mini kitchen! Everything was clean and everything worked perfectly. The concierge Luis was our favorite but all of them were great! We had a great time and definitely will be back soon!
Stayed 5 nights in Mar 2024

2/10 Terrible

Amir

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don’t stay there, this is my advice to u!
Stayed 4 nights in Feb 2024

4/10 Poor

JoeQuetta

Travelled with group
Disliked: Cleanliness
Overall, the space was duable. We had a issue with roaches in one room and they moved us to a better room. I’d stay here again. It’s run down and old, but cute at the same time. Lol. We were just there January 2024!
Stayed 6 nights in Jan 2024

2/10 Terrible

MIGUEL

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms was dirty doors broken just not a good experience
Stayed 3 nights in Feb 2024

2/10 Terrible

Juan

Travelled with family
Nothing worked and room was filthy
Stayed 3 nights in Feb 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to nicer room, first one was dated and needs a deep clean and repairs. Walking distance to great restaurants.
Stayed 1 night in Feb 2024

4/10 Poor

Jacqueline, Muncie

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Jaime

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had so much fun!
Stayed 3 nights in Jan 2024

4/10 Poor

Raven

Travelled with partner
Disliked: Property conditions & facilities
You get what you pay for. First night, air conditioning didn’t work. The air conditioning was dripping and leaking from the bathroom ceiling because the “coils were frozen”. Hole in the bathroom ceiling. The TV didn’t work. No channels, no antenna, no apps. The best part of the property are the pool/jacuzzi and location.
Stayed 3 nights in Jan 2024

6/10 Okay

Elishia

Travelled with partner
Liked: Cleanliness
We stayed in a studio that could use some updating. We noticed other rooms had been remodeled but ours was not. If you have trouble stepping into a high bathtub this room would not work for you as the shower was in a jet tub. No curtain so water all over the floor. The bed was comfortable as it was a memory foam mattress. Couldn’t figure out the tv’s. Kitchen and living room area were nice and spacious. Windows are thin and we had a cocktail bar under us where we could hear every conversation for people hanging outside on the sidewalk/street. Not quiet! Great communication with the hotel staff. Each door has their own code keypad so it was easy to enter when we arrived after midnight. Good location and could walk to most areas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023

2/10 Terrible

Gedeone

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I stayed for 7 days during the time I stayed, they didn't clean one day, they didn't change the towels or the sheets, I asked them to clean and they said they wouldn't have time.
Stayed 7 nights in Dec 2023

2/10 Terrible

Emily

Stayed 5 nights in Dec 2023

4/10 Poor

Neda

Disliked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Yauheni

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Vincent

Stayed 6 nights in Dec 2023

2/10 Terrible

Marco

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom door was not working, TV remote control missing, no ice, no supplies. Poor service and no bed sheets for sofa bed. No one able to help.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Stayed 9 nights in Dec 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Kawayne Asem

Stayed 4 nights in Dec 2023

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2023

10/10 Excellent

Anibangel

Stayed 1 night in Dec 2023

2/10 Terrible

IOAN-FLORIN

Travelled with family
Disliked: Cleanliness, amenities
Garbage hotel
Stayed 1 night in Dec 2023

2/10 Terrible

Fernando

Stayed 5 nights in Dec 2023

6/10 Okay

Bozena

Stayed 4 nights in Dec 2023

10/10 Excellent

juan jashim

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Andres

Disliked: Cleanliness, property conditions & facilities
Poor cleanliness.
Stayed 2 nights in Dec 2023

2/10 Terrible

Lara Lenore

Disliked: Cleanliness, property conditions & facilities
Dirty, run down, no towels in room, door hanging off hinges, grimy walls, stained furniture, couch so hard it hurt my butt sitting down, couch "leather" peeling, dirty walls, dirty appliances, light not working in toilet room. The list goes on. Horrid place.
Stayed 3 nights in Dec 2023

8/10 Good

Sherma

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
So close to everything. We would definitely stay here again due to acessability to beach shopping foid walkability and free trolley service.
Stayed 1 night in Dec 2023

4/10 Poor

Cautry

Stayed 1 night in Dec 2023

10/10 Excellent

PAWEL, Algonquin

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

leslie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay in this place under any circumstance. There are active water leaks, mold issues, and poor circulation. The hallways and elevator reek of marijuana. The pool has algea all over it. The doors do not lock. The tvs do not work. The wifi does not work.
Stayed 2 nights in Nov 2023

8/10 Good

Chantelle

Stayed 2 nights in Nov 2023

2/10 Terrible

leslie

Stayed 2 nights in Nov 2023

6/10 Okay

Matthew

Business traveller
Disliked: Amenities, property conditions & facilities
Bed and 1/3 towels were clean. There were parts of the floor that were patched together and had a small lip that you could stub your toe walking to the bed. Toilet did not flush and did not see any property management post checkin.
Stayed 2 nights in Nov 2023

2/10 Terrible

Paul Henry, CORTLANDT MANOR

Disliked: Cleanliness, amenities, property conditions & facilities
The best way to describe this place is as such: It was the good, the bad, and the ugly. • the Good - crickets • the Bad - the place • the Ugly- the place
Stayed 4 nights in Oct 2023

4/10 Poor

Amber

No bed sheets and when asked had to speak to someone through a ring and no one was working to give out sheets
Stayed 1 night in Nov 2023

10/10 Excellent

daniele

Stayed 6 nights in Oct 2023

8/10 Good

nicole

Travelled with family
Liked: Room comfort
It was okay.
The Mercury Hotel is an old apartment building. The front desk staff were very friendly and helpful. The lobby and hallway downstairs was very nice, clean and lighted. When you get off of the elevator upstairs it is dark and dingy. Our room had a keypad lock with which wouldn’t stay locked a couple times that we left, even after verifying it was locked. The couch in our room was filthy looking. Otherwise the room was nice. Bed was very comfortable. Shower pressure was great and the water was warm. The small refrigerator was perfect for our short stay with a few kitchen items if needed. Very convenient to the beach, restaurants and shopping on Collins. The hotel could definitely use a remodel on the floors near guest rooms.
Street view of hotel
The pool
Our bedroom
Stayed 5 nights in Oct 2023

2/10 Terrible

Michael, Glenside

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. Filthy hotel. So outdated and dirty stains everywhere inside and outside of the room. Terrible reception area. Bad smell all throughout the hotel. And it always smelled like weed
Stayed 3 nights in Oct 2023

2/10 Terrible

Ashely

Disliked: Cleanliness, property conditions & facilities
This by far has been thee worst stay the room was hot very dirty the best part about this hotel was the staff the on hand staff. I received no compensation for this trip. I would never book here or recommend this place to any one. My daughter birthday was ruined

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that the property was an easy walk to the beach and different eateries. I didn’t like that the pictures that was shown on the site were misleading. There were bugs in tue first room offered and windows had sheets hung. When asked if we could get a different room there was no problem but the following room that was given I had to put a trash buck underneath to collect the excess water that was dripping from the ac unit in the ceiling. The light did not work above the toilet area and the stove top along with appliances was stained and not clean. Their were crack paint all around the windows and no garbage was picked up until after we left out the apartment. I would only recommend this as a one night stay.
Stayed 2 nights in Sep 2023