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Reviews of Riviere South Beach Hotel

3 out of 5
Riviere South Beach Hotel
1424 Collins Ave, Miami Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 4 nights in Mar 2024

10/10 Excellent

Janelle Anahi Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect area and great access to the beach. The staff was wonderful and very accommodating. I enjoyed my stay there and would definitely book again.
Stayed 3 nights in Apr 2024

6/10 Okay

tonia denise

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Guest Services on 9 Apr 2024
Thank you for your review and rating,Tonia! We are so excited and pleased to learn about your amazing experience. We're looking forward to welcoming you back soon!

6/10 Okay

briana

Travelled with group
Liked: Cleanliness
The breakfast included was weird it was just toast and limited to one pastry per person and not even a fruit also chairs are included at the beach but only two per room so if your four in a room they need to pay for the chairs and umbrellas are NOT included u would need to pay for them by day. Room was very clean so that was a plus. It’s definitely a 3 star
Stayed 5 nights in Mar 2024
Response from Guest Services on 27 Mar 2024
Dear Briana, Thank you for taking the time to leave a review. We truly appreciate your kind words and are pleased to know that your stays at Riviere have been enjoyable! Regarding breakfast, we will be taking your suggestions into consideration. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon! Kind Regards,

6/10 Okay

Marta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very warm welcome. Breakfast poor-there are NO EGGS OR FRUIT like some pictures show. Very spacious rooms, apartment like (at least the one we stayed in). But dirty, floors haven’t seen a good vacuum and mopping in a looooong time. We needed the space as we were traveling with a toddler (exclaimer: they do provide infant/toddler cribs but they come with NO MATTRESS, just the hard pad that the playpen comes with to keep the bottom of the crib from collapsing. Our child managed to still sleep on it but just keep that in mind. Decent stay for the space that we needed but would not stay again. It is close to the beach and you get two chairs at the beach.
Stayed 3 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Hello, Marta! Thank you for taking the time to leave a review and rating! Your concerns regarding the breakfast selection will be discussed with the necessary departments. Thank you once again and we hope to welcome you back soon.

10/10 Excellent

Mayada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 min walk to the beach
Stayed 4 nights in Mar 2024
Response from Guest Services on 16 Mar 2024
Dear Mayada, Thank you for staying with us at Riviere South Beach Hotel and for sharing your kind comments. We can't wait to welcome you back soon! Regards,Guest Services

2/10 Terrible

Nancy

Travelled with family
Disliked: Amenities
Didn’t have parking anywhere around, lots are full. Call property, was going to park at airport and use there shuttle. They said shuttle was not available. Was misinformed by resort when I booked. Going to contact my bank and file a report. I will not pay for this. I just started using Expedia so I will see how you can handle this situation.
Stayed 1 night in Feb 2024
Response from Guest Services on 26 Feb 2024
Dear Nancy,We are sorry to hear that you did not enjoy your stay at our hotel. We understand that finding parking in Miami Beach can be difficult, especially during high season. Regarding the shuttle service, we would like to inform you that our hotel does not provide such services. We also confirmed with Expedia that there is no parking available at our hotel, and we do not provide any shuttle information on our website or any other sites. We apologize for any inconvenience this may have caused you and hope to have the opportunity to provide a better experience for you in the future.Best regards,

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service
Good location and great staff! Air con control was not working correctly although it was cold, could use bar soap, kleenex and there was no drinking water available.
Stayed 1 night in Feb 2024
Response from Guest Services on 15 Feb 2024
Dear John, Thank you for your awesome rating and review! We are thrilled to learn about your experience and are so pleased to hear that everything was to your liking! We're looking forward to welcoming you back soon!Warm Regards,

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Personnel very friendly and trying to help for the comfort of clients.
Stayed 4 nights in Jan 2024
Response from Riviere South Beach Hotel on 2 Feb 2024
Dear Ziad, Thank you for your awesome rating and review! We are thrilled to learn about your 10/10 experience and are so pleased to hear that everything was to your liking! We're looking forward to welcoming you back soon!Warm Regards,

6/10 Okay

Avrum

Business traveller
Liked: Staff & service, property conditions & facilities
Seemed clean. Re-done recently. Noise till midnight. No one on premises to complain to. Couldn't get a bottle of water. Breakfast complimentary was limited. Doled out a croisant at a time. Ok, not for price
Stayed 1 night in Feb 2024
Response from Riviere South Beach Hotel on 2 Feb 2024
Dear Mr. Avrum,Thank you for choosing to stay at Riviere South Beach Hotel. We apologize for the inconvenience caused by the noise disturbance that prevented you from getting a good night's sleep. Please note that our Front Desk is available from 8:00 AM to 11:30 PM.We do not provide complimentary water bottles, but there is a Walgreens store conveniently located just around the corner that is open 24 hours.We appreciate your feedback about breakfast and will take it into consideration as we strive to improve our hotel services. It is our goal to provide a comfortable and enjoyable experience for all our guests, and we hope to have the pleasure of welcoming you back soon.Thank you again for your patronage.Sincerely,

8/10 Good

M Khursheed

Travelled with family
Nice area right next to the beach awesome
Stayed 3 nights in Jan 2024
Response from Guest Services on 30 Jan 2024
Dear Khursheed,Thank you for taking the time to rate and review us! We're thrilled to hear you had a wonderful experience with us and hope to see you again soon!Kind Regards,

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location!
Great location within walking distance to all the action on South Beach
Stayed 1 night in Jan 2024
Response from Guest Services on 22 Jan 2024
Dear Steve,Thank you for your 10/10 review and rating! We are so excited and pleased to learn about your amazing experience. We're looking forward to welcoming you back soon!Warm Regards,

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services on 15 Jan 2024
Dear Josephine, Thank you for your awesome rating and review! We are thrilled to learn about your 10/10 experience and are so pleased to hear that everything was to your liking! We can't wait to welcome you back soon.Kind Regards,

4/10 Poor

John

Travelled with family
Disliked: Room comfort
Meh
Not so good. Very noisy and loud as hotel is located in a busy street.
Stayed 1 night in Dec 2023
Response from Guest Services on 10 Jan 2024
Dear John, Thank you for staying with us at Riviere South Beach Hotel and for sharing your comments. We apologize for any inconvenience caused by the outside noise during your stay. We hope to have the pleasure of welcoming you back soon! Sincerely,

10/10 Excellent

normand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 1 night in Jan 2024
Response from Guest Services on 10 Jan 2024
Dear Normand, Thank you for your awesome rating and review! We are thrilled to learn about your 10/10 experience and are so pleased to hear that everything was to your liking! We can't wait to welcome you back soon.Kind Regards,

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on 10 Jan 2024
Dear Mahesh,Thank you for your awesome rating and review! We are thrilled to learn about your 10/10 experience and are so pleased to hear that everything was to your liking! We can't wait to welcome you back soon.Kind Regards,

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 5 Jan 2024
Dear Saeed,Thank you for your 10/10 review and rating! We are so excited and pleased to learn about your amazing experience. We're looking forward to welcoming you back soon!Kind regards,

2/10 Terrible

Jodie

Disliked: Staff & service
Horrible customers service
Horrible customer service, there was no one there to check us in even when they said someone will be there 8-11:30 pm .
Stayed 2 nights in Dec 2023
Response from Guest Services on 27 Dec 2023
Dear Mrs. Scott,We would like to apologize for the inconvenience you experienced upon your arrival at our hotel. We have already addressed this issue with our Front Desk department in order to clarify the situation and take measures to improve our services for the future. We understand that this was an unfortunate situation, and we regret that it happened with your reservation.We sincerely hope that you will give us another chance to welcome you and provide you with the true Riviere South Beach Hotel experience in the future.Kind regards,

6/10 Okay

thy

Travelled with family
Disliked: Amenities
No loby and smell
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Dear Mr. thy,Thank you for staying with us at Riviere South Beach Hotel. We are sad to read that we couldn't meet your expectations. It'll be really helpful for us if you can send us an email informing us about the smell that you felt in our hotel, so that helps us to improve ourselves and to avoid future situations like this.We hope to have the chance to welcome you back to our Hotel. Kind Regards,

10/10 Excellent

Hadassah m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean guve ut a 9 not a 10 because first night tv didn't work or wifi .
Stayed 2 nights in Dec 2023
Response from Guest Services on 27 Dec 2023
Dear Hadassah,Thank you for your review and rating.We appreciate your kind words regarding our location, cleanliness, and comfort! Moreover, we do apologize for any inconvenience caused by the TV and WiFi connectivity during your stay. The adequate departments will be informed of this for further improvement. Thank you once again, and we hope to welcome you back soon.Kind Regards,

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved our room and felt it had been upgraded recently. The staff was friendly and helpful. Close to the beach, perfect location. Around the block from Le Sandwicherie. Will stay again.
Stayed 6 nights in Dec 2023
Response from Riviere South Beach Hotel on 27 Dec 2023
Dear Jessica,Thank you for staying with us at Riviere South Beach Hotel and for sharing your comments. I will make sure to share your kind comments with our staff. Our team takes great pride in making each guest's stay an unforgettable one! We are thrilled to learn about your 10/10 experience and are so pleased to hear that everything was to your liking.We're looking forward to welcoming you back soon!Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms, clean and cool. Coffee at breakfast was cold. Everyone putting in the microwave to heat. Pastries and muffins for breakfast, good enough to start the day. Unfortunately or second room at the tail end of our trip smelled like oil/tar. Probably had to do with the construction next door. Overall good experience.
Stayed 1 night in Nov 2023
Response from Guest Services on 27 Dec 2023
Dear Guest,Thank you for staying with us at Riviere South Beach Hotel and for sharing your comments. It is feedback like yours that helps us improve our hotel each day. We hope to have the pleasure of welcoming you back soon! Sincerely,

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on 27 Dec 2023
Dear Jennifer,Thank you for staying with us at Riviere South Beach Hotel and for sharing your kind comments. We can't wait to welcome you back soon! Regards,

10/10 Excellent

Elzene

Liked: Cleanliness, staff & service, property conditions & facilities
The property is small and clean . The staff were great. Anything that I asked or needed they were more then happy to help. The room was clean the bed was soft and the bathroom was large enough for all my things. Thank you staff for making my trip enjoyable.
Stayed 3 nights in Oct 2023
Response from Riviere South Beach Hotel on 5 Nov 2023
Dear Guest, Thank you for your 10/10 review and rating! We are pleased to hear about your amazing experience. We look forward to welcoming you back soon! Kind Regards,

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great value. 2 min walk from the beach. Close walk to shopping and restaurants. In the heart of south Miami Beach
Stayed 1 night in Oct 2023
Response from Riviere South Beach Hotel on 8 Oct 2023
Dear Richard, Thank you for your review! We are thrilled to learn about your experience and are so pleased to hear that everything was to your liking! We're looking forward to welcoming you back soon!Warm Regards,Guest Services

10/10 Excellent

Adane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2023
Response from Guest Services on 22 Sept 2023
Dear Adane, Thank you for staying with us at Riviere South Beach Hotel and for sharing your kind comments. We can't wait to welcome you back soon! Regards,

10/10 Excellent

Tauna

Stayed 3 nights in Aug 2023
Response from Riviere South Beach Hotel on 31 Aug 2023
Dear Tauna, Thank you so much for your response, hope to see you again soon!!

6/10 Okay

Ofonime

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Please not every quest speaks Spanish, so get someone that speak English to avoid miscommunication and disaster.
Stayed 4 nights in Jul 2023
Response from Riviere South Beach Hotel on 22 Jul 2023
Dear Ofonime! Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. At Riviere South Beach Hotel we aim to provide the best experiences for all guests, and we are truly devastated to know that this was not your case. We hope to welcome you back to provide the stay that you deserve.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Riviere South Beach Hotel on 22 Jul 2023
Dear Tamara, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

Crib

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was great. Whatever is advertised is what you will get, no surprises. All in all I would recommend the place, very good location. Easy access to restaurants and bars.
Stayed 1 night in Jun 2023
Response from Riviere South Beach Hotel on 2 Jul 2023
Dear Crib, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

VANDANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close to Beach
Stayed 2 nights in Jun 2023
Response from Riviere South Beach Hotel on 24 Jun 2023
Dear Vandana, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

Karen

Liked: Property conditions & facilities
Everything g was great except we had to pay for daily Parking and the maid entered without knocking.
Stayed 2 nights in Jun 2023
Response from Riviere South Beach Hotel on 24 Jun 2023
Dear Karen, Thank you so much for your response, hope to see you again soon!!

6/10 Okay

lana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I notify Front desk that we will be checking in or around midnight and was told that they will send us an email late afternoon between 6-8pm with our room code n password. Then 8ish rolls around i kept calling the front desk like 10 times and no one pickup. Then right before i had to board someone finally pickup. I was so frustrated with them thinking we would be homeless for the night. We settle in around 1am and the next morning. I don’t know if it’s the same front desk lady but she was practically sitting there pretty much doing nothing. It just makes you wonder. Definitely would not recommend this place to anyone. Bad customer service for real.
Stayed 1 night in Jun 2023
Response from Riviere South Beach Hotel on 2 Jul 2023
Dear Lana!Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. At Riviere South Beach Hotel we aim to provide the best experiences for all guests, and we are truly devastated to know that this was not your case. We hope to welcome you back to provide the stay that you deserve.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Riviere South Beach Hotel on 24 Jun 2023
Thank you so much for your response, hope to see you again soon!!

6/10 Okay

Divyakumar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Riviere South Beach Hotel on 24 Jun 2023
Dear Divyakumar, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

Mahmud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. They hv provided suit room.
Stayed 2 nights in May 2023
Response from Riviere South Beach Hotel on 28 May 2023
Dear Mahmud, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

Cristian, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly staff, highly recommended…
Stayed 3 nights in May 2023
Response from Riviere South Beach Hotel on 28 May 2023
Dear Cristian, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

Leonor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Riviere South Beach Hotel on 28 May 2023
Dear Leonor, Thank you so much for your response, hope to see you again soon!!

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities
I could do check in only at 4 p.m. the flow of the water of the shower was low and awful. At 2 a.m. was no hot water
Stayed 4 nights in Apr 2023
Response from Riviere South Beach Hotel on 28 May 2023
Dear Ariel! Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. At Riviere South Beach Hotel we aim to provide the best experiences for all guests, and we are truly devastated to know that this was not your case. We hope to welcome you back to provide the stay that you deserve.

2/10 Terrible

Andrea Urbano

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La habitacion es limpia y bonita pero es imposible dormir, hay luz de la calle 24h y se escucha absolutamente todo, no pudimos dormir en toda la noche, en cuanto abren la recepcion se escucha a todo el personal haciendo ruidos en cocina/limpieza desde la habitacion, teniamos el cartel no molestar y tocaron la puerta igualmente los de limpieza. La peor noche de mi vida.
Stayed 1 night in Apr 2023
Response from Riviere South Beach Hotel on 30 Apr 2023
Dear Andrea! Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. At Riviere South Beach Hotel we aim to provide the best experiences for all guests, and we are truly devastated to know that this was not your case. We hope to welcome you back to provide the stay that you deserve.

10/10 Excellent

IGOR, Oakdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Riviere South Beach Hotel on 30 Apr 2023
Dear Igor, Thank you so much for your response, hope to see you again soon!!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second year in a row that we’ve stayed at the Rivière hotel. It is close to the beach, restaurants, and fun. The staff is extremely friendly and I would highly recommend this property!! It’s perfect!
Stayed 3 nights in Mar 2023
Response from Riviere South Beach Hotel on 1 Apr 2023
Dear Laurie,Thank you so much for your review, we really appreciate all your concerns.We hope to see you back once again for another lovely experience!!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem!
A tidy little spot located within walking distance to all the spots in South Beach. A big perk is that the hotel loans you a beach towel and the use of a chaise with an umbrella on the beach!
Stayed 1 night in Mar 2023
Response from Riviere South Beach Hotel on 11 Mar 2023
Thank you for your review, Steve! We truly appreciate your comments in all aspects. We hope to welcome you back soon for an even better stay!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple’s trip
Went to South Beach with my girlfriend and found this great hotel. Overall a great stay. Pros: Location! Close to restaurants, bars and the beach. Walgreens is maybe 30 seconds walking from the hotel in case you need snacks, water, etc. Included in your resort fee are sun loungers at the beach, you just have to rent an umbrella (roughly $22 USD) and they’re yours for the day. The room itself was perfect for 2 people. Room was clean and as depicted in the photographs. Water temperature was perfect. Complimentary breakfast was ok, not really any variety, just scrambled eggs, toast, some pastries, coffee and juice, and once they run out of items they don’t refill them, so get to it early. Cons: A little loud at night, but considering your location in South Beach, it’s to be expected.
Stayed 4 nights in Feb 2023
Response from Riviere South Beach Hotel on 11 Mar 2023
Thank you for your detailed review, Richard! We truly appreciate your comments in all aspects, and we do take into account your concerns. We hope to welcome you back soon for an even better stay!

10/10 Excellent

Karon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good room
Stayed 5 nights in Feb 2023
Response from Riviere South Beach Hotel on 11 Mar 2023
Thank you for your review, Karon! We truly appreciate your comments in all aspects. We hope to welcome you back soon for an even better stay!

6/10 Okay

Jonathan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Disappointing for the cost. Could hear other guests and machines? Through thin walls. Meagre breakfast. Only outside space was a paved corridor with AC outlets pumping out. For the amount we paid should have been better. Staff were nice and helpful and the location is great for South Beach.
Response from Riviere South Beach Hotel on 11 Mar 2023
Hello, Jonathan! Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. At Riviere South Beach Hotel we aim to provide the best experiences for all guests, and we are truly devastated to know that this was not your case. We hope to welcome you back to provide the stay that you deserve.

10/10 Excellent

Roberto

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Riviere South Beach Hotel on 18 Mar 2023
Thank you for your review, Roberto! We truly appreciate your comments in all aspects. We hope to welcome you back soon for an even better stay!

6/10 Okay

cornelia

Travelled with partner
Liked: Cleanliness, staff & service
Room was renovated and clean. Next door property (hotel?)was sketchy and loud. Art deco and boutique do not describe our experience.
Stayed 4 nights in Feb 2023
Response from Riviere South Beach Hotel on 11 Mar 2023
Hello, Cornelia! Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. We hope to welcome you back to provide the stay that you deserve.

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness
This place is so dirty, the shower smells like mold and mold cover all the surface near the AC. And the breakfast is uneatable. Like just scramble eggs, toast and butter. Do not believe in their beautiful photos, the pictures are old. One thing that was good is their location.
Stayed 1 night in Feb 2023
Response from Riviere South Beach Hotel on 11 Mar 2023
Hello, Anna! Thank you for your review. We understand that we may not have been up to par with your standards and we apologize for this. At Riviere South Beach Hotel we aim to provide the best experiences for all guests, and we are truly devastated to know that this was not your case. We hope to welcome you back to provide the stay that you deserve.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Riviere South Beach Hotel on 11 Mar 2023
Thank you so much for your 10/10 review, Lorraine! We are eager to welcome you back soon for another great experience.