3 Bedroom | View from room

Reviews of Roami at The Current

4 out of 5
Roami at The Current
7939 East Drive, North Bay Village, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.8/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, room comfort
Stayed 28 nights in Dec 2022
Response from Maria, Sextant Stays Guest Experience on 18 Jan 2023
Hi Christopher. We are sorry that your experience at Sextant Stays didn’t quite match your expectations. We apologize for the inconvenience and thank you for staying with us.

10/10 Excellent

AntTaezha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2022

6/10 Okay

Rachel

Stayed 2 nights in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
An awesome place to stay... Very clean
Stayed 4 nights in Sep 2022
Response from Maria, Sextant Stays Guest Experience on 15 Sept 2022
Hi Mark. Thank you for taking the time to review your stay with us. I am very pleased to hear that we made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Ravi, East ridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
AC sound is loud. Nice and spacious
Stayed 5 nights in May 2022
Response from Maria, Sextant Stays Guest Experience on 27 May 2022
Thank you for letting us know your feedback and bringing this to our attention. We sincerely apologize for the inconvenience. We are committed to making every experience very pleasant for our guests. Rest assured that we will address your mentioned issue accordingly.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
SUPER NICE PLACE
Stayed 1 night in May 2022
Response from Maria, Sextant Stays Guest Experience on 9 May 2022
Thank you for taking the time to review your stay with us. I am very pleased to hear that we made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Exceptional view. Very good customer service
Stayed 7 nights in Apr 2022
Response from Maria, Sextant Stays Guest Experience on 26 Apr 2022
We appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to stay with us.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is good and well maintained, it was very clean but I did wake up with a cockroach in the bathroom. But nice property for the price.
Stayed 2 nights in Apr 2022
Response from Maria, Sextant Stays Guest Experience on 18 Apr 2022
Claudia, I am so sorry to hear about the pest. I have alerted the Maintenance team to check and ensure that this will not happen again. We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022
Response from Maria, Sextant Stays Guest Experience on 21 Apr 2022
Thank you for giving us a perfect rating and for staying with us. It is great to know you enjoyed your stay. Please think of us again on your next visit.

10/10 Excellent

Lorien

Travelled with family
Liked: Cleanliness, room comfort
Beautiful stay
Absolutely gorgeous penthouse! Lots of space and the views of the water can’t be beat. Highly recommended!
Stayed 5 nights in Dec 2021
Response from Maria, Sextant Stays Guest Experience on 28 Dec 2021
Thank you so much for this review. We really appreciate you being a guest and helping to share the word about us. Come back and see us soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo had everything we needed from towels to dishes. Washer and dryer was nice too. The best part was the three balconies and the living room space and view was awesome. I would highly recommend.
Stayed 5 nights in Jul 2021
Response from Maria, Guest Review Specialist on 9 Aug 2021
Thank you for staying with us and for recommending our property to other travelers. We enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a calm and chill place.
Stayed 3 nights in Jun 2021
Response from Maria, Guest Review Specialist on 29 Jun 2021
We’re so glad to hear that! Your group is welcome back anytime, and we hope to see you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is an ok location. The place is clean enough. The pool is not great and the parking is absolutely atrocious!!! Check in and out went flawless and we never saw anyone at the front desk. we enjoyed our stay but be prepared to have to drive a way to get to anything.....which would be fine if not for that parking!!!!
Stayed 5 nights in Jun 2021
Response from Maria, Guest Review Specialist on 21 Jun 2021
We are sorry to hear about the parking and we do appreciate your feedback! We are glad you enjoyed your stay with us and looking forward to welcoming you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
I definitely would rent this place again it was big and spacious.
Stayed 1 night in Jun 2021
Response from Maria, Guest Review Specialist on 10 Jun 2021
Thank you for taking the time to review your stay with us. I am very pleased to hear that we made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was to die for!! I will defiantly be returning here, Everyone was a great help, and the condo was in great condition
Stayed 3 nights in Mar 2021
Response from Maria, Guest Review Specialist on 29 Mar 2021
Thank you so much for staying with us. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a phenomenal place to stay! I definitely would love to come stay there again. The only issue I had was the door lock was a little sticky but it all worked out (just pull/push the door a little to the door jam and it’ll work fine).
Stayed 5 nights in Feb 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are looking into this door lock issue and hope to resolve it promptly and accurately. Come back and see us soon. Cheers!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! So beautiful and clean! Nathaniel the best staff ever! This will be my new place every time I touchdown in Miami!
Stayed 3 nights in Feb 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for the excellent review. We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. Thanks again for choosing our property and we look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I didn't like the parking deck. It was too tight. It is really hard get around the curve of the entrance and the parking spaces are really close.
Stayed 4 nights in Feb 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
We are sorry to hear about the issue with the size of the parking garage but we do appreciate your feedback!

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for staying with us and please think of us again on your next visit.

8/10 Good

Rae, Washington DC

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was spacious and very quiet/peaceful. The view was excellent.
Stayed 5 nights in Jan 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thanks for the awesome review, Rae! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The overall experience was really bad. Our heat didn’t work. It was really cold at night. When we called them they never came to fix it. We stayed 3 nights without heat. It would get really cold at night & blankets didn’t help. My friend was locked outside & we were trapped inside because they are lock stopped working. They acted like we didn’t know how to put in the code and made us record videos to email it to them. The 1800 number I called she said she will send someone but first she needs to see the video. When she realized it’s not the code something is wrong with the door she said she will send someone soon. We waited for another 30 min no one showed up. So I called the manager & it seems like he didn’t want to help he said I can try coming in 30 min. So my friend was locked outside for 1 hour 30 min. We weren’t able to open the door from inside so if there had been fire we would have no access to get out of the unit. We all got scared and called 911. The fire department opened the door and made them fix the door. All this happened and they never called us to apologize or to offer reimbursement for even one night. When I checked out I messaged him he said they will give us credit for future stay. Who would want to stay here after this traumatizing incident. We spent lot of money to be treated like this. This was ridiculous the management didn’t care that my friend she was locked outside at night by herself. This place ruined our vacation.
Stayed 3 nights in Jan 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for bringing this to our attention. We’re sorry you had a bad experience. May I ask for your name and what unit no. did you stay in? Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect the property was clean very nice and quiet
Stayed 3 nights in Jan 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for the kind words! We hope to have the opportunity to host you again.

4/10 Poor

Elliott

Business traveller, Travelled with group
It was a terrible smell like a animal died or something it was hard to sleep other then that everything was good
Stayed 1 night in Jan 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for staying and letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We look forward to hosting you again soon.

8/10 Good

Erin

Travelled with family
Liked: Room comfort
Mixed feelings
I loved that the check in was very easy; hands free, and quick. The supervisor, Nathaniel was very nice. The views are absolutely gorgeous; however, I’m not sure if the housekeeping service just didn’t finish cleaning in time before we checked in; but our bed linens were not changed, there was hair on the fitted sheets and pillows, and the shower had hair on the floor as well. We went out and bought our own linens to sleep more comfortably. Yikes! The dishes in the kitchen cabinets were also still dirty. I don’t usually look for things like this, so I was quite disappointed to find such. The dining table also still had hardened food stuck on there from the last guests. For the price you’re paying and with everything going on with the pandemic, this place should’ve been cleaned better.
Stayed 2 nights in Jan 2021
Response from Maria, Guest Review Specialist on 25 Mar 2021
Hello Erin. We apologize if the unit was not up to standard. Your comments have been shared with the appropriate members of our operations management team who will review cleaning procedures to ensure something like this does not happen again. We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Brian, East Hampton.

Liked: Amenities, property conditions & facilities
Very spacious place with a beautiful view. Very clean and comfortable.
Stayed 2 nights in Dec 2020
Response from Tanya on 9 Jan 2021
It was a pleasure hosting you Brian, please see us back again

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you so much for staying with us. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for staying with us and it is great to know you enjoyed your stay. Please think of us again on your next visit.

10/10 Excellent

Mickenshell

Travelled with family
Liked: Cleanliness, room comfort
5 Star Stay
i will be back a view to die for and 5 star customer service with Nathaniel with sending gate/door codes and parking life made easy and to the point enjoyed the sun setting and rising with a front row seat best part of my stay
Stayed 2 nights in Sep 2020
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you so much for your kind words, Mickenshell. We really appreciate you taking the time out to share your experience with us — and we agree, Nathaniel is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is great, clean. Reservation staff was helpful, polite and super responsive. Guest services manager, Nathaniel is completely useless. This is my third stay with this property and our previous experiences with him have been the same. You can’t reach him, barely responds to texts. Haven’t seen him at the property at all. Not sure how this guy even has a job. He is the only downside to renting here.
Stayed 1 night in Sep 2020
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thanks for sharing your feedback and bringing this to our attention. We’re sorry you had a bad experience and rest assured we'll strive to do better.

10/10 Excellent

LaTasha

Travelled with family
Liked: Cleanliness, room comfort
I love staying here. The only thing I had a little problem with was the parking garage ramps weren’t wide enough so you have to be a very skilled driver if you’re driving an suv or wide vehicle.
Stayed 3 nights in Jun 2020
Response from Maria, Guest Review Specialist on 25 Mar 2021
Thank you for staying with us. We are sorry to hear about the issue with the size of the parking garage but we do appreciate your feedback! Come back and see us soon. Cheers!

8/10 Good

Erick Ching

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo
Stayed 3 nights in Jun 2022
Response from Maria, Sextant Stays Guest Experience on 15 Jun 2022
Hello Erick. We are disappointed to see your rating with us. We would love to know why so that we can deliver a better experience next time. Please feel free to reach us anytime. Thank you for staying with us!