Our 2 king bed ocean facing room was ok, but a bit small; the decor -while hip 2000's retro/deco-inspired in theme with the building's classic architecture was starting to show signs of age, I believe it's been over 10 years since they renovated. And it wasn't the cleanest - there was a bit of noticable mold on the top of sliding bathroom door, and dust on the vents. Also the 15th floor ocean view was only partial - it was actually south facing, directly facing the under-renovation/deconstructed Raleigh hotel next door, though we could see down the beach from that view and did get great all day sun light.
Hotel front desk and room service all around was friendly and prompt. No complaints there. And all staff observed mask-wearing indoors.
The outdoor areas, pool and jacuzzi were in great condition, and it's an iconic view with a constant but lowkey/chill house music soundtrack. The pool bar service was good, the pool restaurant ok but slow. 2 free lounge chairs and towels on the beach in their private area was ok but being a party of three or more started incurring charges. The beach staff were great and personable though. Endless pitchers of frozen daiquiris delivered to our right up front on the beach cabana smoothed any complaints.
Note - it's also not really a party spot. Pool closes at 6pm (atleast in December when we came, basically sundown). Outdoor bar/restaurant stays open late Fri-Sun, but 6pm sharp during the week. Also it attracts lots of families.
