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"After our first night we asked if we could have clean towels. The staff said they would bring them but after us being gone all day, we came back to a dirty room plus absolutely No towels . Then had to wait 2 hours for new ones to arrive."

"O hotel é fantástico, bem decorado e bem localizado, próximo ao Bayside. Minha única reclamação é com o serviço de quarto. Precisei de gelo para colocar no joelho depois de uma batida e foi preciso falar diretamente na recepção e ainda ligar 3 vezes para o customer service e demorou mais de 1 hora para ser atendido."

"The floors in the Junior Suite were dirty as well as the carpets stained. Not something I’d expect for an ocean view suite (and it’s price)."

"Rooms are Dirty but the pool is nice "

"Worth the money."

"I was surprised how beautiful this hotel is. I know it’s an older hotel but OMg they must have re done it because the rooms are big and modern, the lobby area is beautiful and the hotel is wonderful."

"I will be back"

"Unhelpful and dismissive staff with no urgency for customer complaints or accommodation. Specifically front desk."

"Staff without any motivation to answer and find solutions"