Middleburg Heights Hotel Guide - Pet Friendly Hotels in Middleburg Heights, Cleveland

"Great stay at Drury. 2nd floor room was enormous. Clean, comfortable, nicely decorated. ALL staff were truly friendly and helpful - front desk, breakfast / evening food services, valets. Easy to get to off expressway. Will stay here again for return visits and recommend to others. Priced slightly higher than nearby hotels, but totally worth it for a great stay and especially if you take advantage of the breakfast and evening drinks/food."

"The architecture is stunning. We had a spa day at Marengo Spa located in the property, and had a tasty breakfast at the 1890 restaurant. Rooms were clean and nice, bathroom was well-equipped and we appreciated the free coffee in the room. Hotel was within walking distance of everything we wanted to do: Playhouse Square, shops and restaurants. We would stay again! "

"Excellent hotel. Very friendly staff. Valet was very nice and very well priced. Just across the street from Quicken Loan Arena. Perfect."

"The room was fine for the price. It is a little outdated and the walls were scuffed up/paint was chipping. I didn't use the kitchen so I can't speak on that. Things seemed clean enough, but certainly not great. During my second night the fire alarm in the building went off. Another guest had burnt food, and smoke was seeping out of their door. The alarm continued for a good 30-40 minutes. The staff did not respond to this, and it took other guests calling the fire department to get someone to come out. The entire floor smelled like smoke for the rest of the night - I even noticed it on my belongings upon returning home. During check out the next morning, the staff did not even acknowledge this or apologize for the inconvenience. I wasn't expecting a refund, and understand the situation was out of their control, but due to their overall lack of concern, I wouldn't stay here again. "

"Very pleasant with all awesome employees. "

"Wifi was terrible in the lobby"

"Our room was filthy. Other than the beds being made (and hopefully changed) and fresh towels, it did not look like our room had been cleaned from the previous occupants. There was also a noticeable odor from the moment you opened the door and each time thereafter. Common areas hadn’t been cleaned or vacuumed in a while either."

"No toothpast, no soap,no sugar,no creamer,no dishes,one employee a block away in the cold rain. This ways first time out of 3 that the cons starting to add up.still is a nice room im going stick it out and see if improve service to match."