Middleburg Heights Holidays

Staff were friendly and efficient

The Roost was a wonderful place to stay for a fun weekend in downtown Cleveland. The garage was easy to use with the QR code on my phone. The staff person at the desk in the lobby was extremely friendly and helpful. The building was very clean. The 2 bedroom apartment was clean, comfortable and quiet. Ww will definitely return when we are visiting Cleveland.

Our stay was okay. I expected a bit better value for the price. Looks like “dynamic pricing “ strikes again. The front desk was less than welcoming upon arrival. Seemed like our patronage was an interruption. The view from our room was the roof of the parking garage. The constant elevator noise and door slamming all night was only the beginning, bed was atrocious. We didn’t sleep. The 3’x3’ shower stall would have been alright if the water pressure was high enough to rinse off the soap. I can get by with a terrible view. All im looking for in a room is a good bed and a good shower. This place had neither. The restaurant was woefully understaffed. The 1 server covering the entire dining room at breakfast was still hustling at dinner- for which we were turned away. I’ll probably try another brand/ property if I find myself in Cleveland again.

Very clean hotel. Excellent parking. Jason at the front desk was very nice, and helpful. He even provided a map for easy walking to Huntington Field. Will stay at again.