Middlesex Holidays

I will start with the good stuff. Very well located. Very clean. Pretty well priced for the location. Welcoming, efficient staff at the front desk. The remaining are not "bad" per say, but less than ideal especially for business travellers expecting a certain level of . First, the elevators up are waiting for you right when you arrive, but to get down...well...prepare to wait for min 5 minutes [not an exaggeration]. At some point I just pushed the button repeatedly for my own mental peace. LOL. Once you get up to your room, you will find that while clean, the rooms are dated, the TV is super small and lacks any real channels [unless you love local news ], there is no fridge or microwave and now updated plugs to leverage USB instead of old school. I nearly panicked thinking I forgot the power "box" that plugs into the wall at home but thankfully had it and hadn't used on in over a year! I was able to get DoorDash and Uber Eats delivered to my room but had to make note of the logistics before the front desk people would let them up. They once called me in the shower to ask if I ordered which kind of defeats the purpose of contactless apps like these, but such is life. Finally, I put the DND card on the door and yet, when I returned after meetings, my bed had been made and the bathroom cleaned. This made me nervous as I had valuables out on the bed and worried they could be lost or stolen seeing as they ignored my request to not enter to clean the room.

So clean and neat overall.

This hotel was top tier for the price. The staff were incredibly helpful and polite, and the rooms were clean.

Don’t ever think you will check in prior to the late 4pm check in. No matter what. Not even 5 minutes.

This property is beautiful, and the room was thoughtfully designed with everything needed for a comfortable, luxurious stay. The valet and doorman were exceptionally kind and helpful, and it’s truly a dog-friendly hotel. The location is excellent, very safe and just minutes from Central Park in Columbus Circle, with everything you need within walking distance. The restaurant likely offers one of the best views in the area, and the food was outstanding. Service, however, was a bit slow, with longer wait times even for simple requests like water. That said, the staff remained warm and friendly throughout. I would highly recommend making a reservation at the restaurant. The gym was small and often quite busy.