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Reviews of Hotel Bristol

4 out of 5
Hotel Bristol
Via Scarlatti, 32, Milan, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 592 reviews" "
Rating 8 - Good. 257 out of 592 reviews" "
Rating 6 - Okay. 91 out of 592 reviews" "
Rating 4 - Poor. 26 out of 592 reviews" "
Rating 2 - Terrible. 12 out of 592 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is next to Milan’s central station
Stayed 1 night in May 2024
Response from hotel bristol on 10 May 2024
Dear Fernando,thank you very much for your feedback! We appreciate at all! see you soon..best regards

10/10 Excellent

AIJIN JOS, SEVILLE GROVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in May 2024
Response from hotel Bristol on 4 May 2024
Dear AIJIN JOS,thnak you very much! See you next time in Milan. Best regards

8/10 Good

Emebet, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are accurate and the hotel is across the street from the train and bus terminal I took from the airport and to go to Venice. Shower was clogged when I arrived but they fixed it as soon as I mentioned the issue. Only issue was internet connection was not consistent, which can be frustrating.
Stayed 4 nights in Apr 2024
Response from hotel bristol on 23 Apr 2024
Dear Emebet,thank you for choosing us and posting the review. We appreciate and we hope to welcome you again for your next stop in Milan. Best regards

2/10 Terrible

JESUS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely old facility, hard beds, noisy, place, no Air conditioning, and the room looked dirty. Unless you are just sleeping in to catch a train in a few hours or the next day- avoid at all cost.
Stayed 1 night in Mar 2024
Response from hotel Bristol on 23 Mar 2024
Dear Jesus,please accept our apologies for not having met your expectations. We are very sorry about it. Best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff.
Stayed 3 nights in Mar 2024
Response from hotel Bristol on 9 Mar 2024
Dear Michael,thank you for choosing us and for posting the review after the stay at our hotel. Best regards and see you in the future!

8/10 Good

Nadereh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bristol is across the street from Milan's Central train station, and therefore very easily accessible to everywhere. Very convenient.
Stayed 1 night in Feb 2024
Response from hotel Bristol on 13 Feb 2024
Dear Nadareh,thank you for the feedback. We are happy to read that you found us convenient...hoping welcoming you again in the future. Kind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does all it should
Perfect clean hotel, right by the station. Bed was very comfortable and shower was perfect (my 2 prerequisites!) The area felt safe to me
Stayed 1 night in Jan 2024
Response from hotel Bristol on 13 Feb 2024
Dear Richard,we are very happy about reading that everything was enjoyable during the stay! See you soon next time! Best regards

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hotel Bristol on 13 Feb 2024
Gentile Lorena,grazie averci scelto e per aver condiviso con noi il suo feedback! Cordiali saluti

10/10 Excellent

Melynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from hotel Bristol on 13 Feb 2024
Dear Melynda,it is a pleasure to read such a greatful score! Thank you so much! Best regards

8/10 Good

Sookee

Travelled with partner
Liked: Amenities, property conditions & facilities
Most convenient place but needs air duct cleaning to get rid of bad smell. Breakfast was good!!!
Stayed 5 nights in Nov 2023
Response from hotel bristol on 21 Nov 2023
Dear Sooke,thank you a lot for sharing the review and suggestions. See you soon again, maybe. Kind regards

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Friendly and very helpful. The evening desk person, Ali, was really friendly and helpful. So was the day person. I just forgot to get his name. The breakfast was the best that we got since coming to Italy for 3 weeks. The waiters were super. The woman waitress remembered our coffee request after one day! The hotel was a 5 minute walk from the Central train station which was very convenient since cab lines were really long some days. The neighborhood was so so but I never felt unsafe.
Stayed 3 nights in Nov 2023
Response from hotel bristol on 9 Nov 2023
Dear Robert,thanks a lot for your gentle words. We are very happy to read that your stay was enjoyable and we hope to welcome you soon in the future. Kind regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy hotel from Milan Central Station
With very wet weather in Milan, it was very easy to find the hotel and walk across the street from Milan Central. Very convenient location.
Stayed 1 night in Nov 2023
Response from hotel bristol on 8 Nov 2023
Dear Robert,thank you for the review. It is very important for us to see that everything was good enough. See you soon next time if you want! Best regards

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from hotel bristol on 28 Oct 2023
Dear Peter,thank you for the review. We appreciate it at all... see you soon next time in Milan!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is conveniently located across the street from Milano Centrale Train Station and in walkable distance to lovely restaurants, grocery, ATM’s, etc. The hotel staff couldn’t be more helpful and kind. I can’t say enough about them. Breakfast is served from 7:00 -10:30 and offers an amazing variety of scrumptious choices, so no matter your food preference, you should be satisfied. Bed linens are changed and rooms cleaned daily by friendly staff who do a great job. I had a wonderful experience at the Bristol Hotel and would definitely return in the future.
Stayed 7 nights in Oct 2023
Response from hotel bristol on 22 Oct 2023
Dear Teresa,it is a pleasure for us to read you valuable comment. Be sure we will share the review with the whole team! Thank you very uch for choosing us for your stay in Milan and we hope to welcome again soon! Kind regards

10/10 Excellent

Devish

Business traveller
Liked: Cleanliness, amenities
Clean and pleasant
Stayed 3 nights in Oct 2023
Response from hotel bristol on 15 Oct 2023
Dear Devish,it was a pleasure! thank you for the feedback! See you soon! Best regards

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very helpful and friendly
Stayed 3 nights in Oct 2023
Response from hotel bristol on 13 Oct 2023
Dear Michael,we are very happy to read that everuthing was enjoyable. and pleasant. see you soon! Best regards

6/10 Okay

ian

Travelled with family
Liked: Staff & service
An old but functional property with easy access to the train station and metro for a short stay. Breakfast was a pleasant surprise for a hotel in this category.
Stayed 1 night in Oct 2023
Response from hotel bristol on 11 Oct 2023
Dear Ian,thank you a lot for the review and for appreciating our old style hotel, as well as the location and breakfast buffet. Hoping welcoming you again. Best regards

10/10 Excellent

Elan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 11am, the room was available for us, thanks for allowing early check-in, the room was very clean, had everything we need, beds are comfortable, friendly staff, Breakfast was decent
Stayed 3 nights in Oct 2023
Response from hotel bristol on 4 Oct 2023
Dear Elan,thank you very much for the review and for staying with us! We are very happy to host you and we hope to welcome you again in the future. Best regards

8/10 Good

dylan

Travelled with partner
Suited us both perfectly as opposite Milan Central station and we used hotel as a base to explore . Staff were very welcoming and a good short stay . Bathroom was quite big only problem was bath itself did not give easy acces due to shower unit installed over half the bath . Loved the faded charm of the reception area . Good price .
Stayed 1 night in Sep 2023
Response from hotel bristol on 4 Oct 2023
Dear Dylan,thank you for words. It is important for us to understand how our guests spend their time with us. We are waiting for you next time in Milan. Best regards

6/10 Okay

James

Liked: Staff & service
Great location for Central Station
We experienced a few issues at first with slow service when calls made to reception with requests regarding an issue in the room. Also, dust was noticed around carpet edges and there were continual issues with the internet. We had no hot water one morning, but this issue was rectified by next morning. Our room was very small but on the positive side, the hotel is in a great location as seconds from Central Station. Breakfast was good. There are numerous restaurants in the area for dinner. An ok hotel for a night or two.
Stayed 3 nights in Sep 2023
Response from hotel bristol on 4 Oct 2023
Dear James,thank you for your review and for choosing us. Hoping giving us a second chance in the future. Kind regards from MIlan

10/10 Excellent

Alfredo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to train station
Stayed 1 night in Aug 2023
Response from hotel bristol on 25 Sept 2023
Dear Alfredo,thank you for the feedback provided. We appreciate it and we sincerely hope to welcome you back in the future. Kind regards

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location And the nice hotel too.
Stayed 3 nights in Sep 2023
Response from hotel bristol on 19 Sept 2023
Dear Leo,we are glad to read you appreciate the location and the hotel in general. Kind regards

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel right across the street from the central station. Beautiful large hall, friendly staff, delicious breakfast. The room with one bed are not very large but it is enough for one person. The toilet and bathroom are quite spacious, there are several towels. There are many restaurants and stores around hotel. I stayed there for three nights, my room was on the second floor, it was very calm and quiet.
Stayed 3 nights in Sep 2023
Response from hotel bristol on 19 Sept 2023
Dear Ivan,thank you for choosing us and for posting the review. We appreciate your kind and gentle words about the hotel and the staff. Hoping welcoming you soon! Best regards

10/10 Excellent

david

Stayed 1 night in Sep 2023
Response from hotel bristol on 19 Sept 2023
Dear David,thank you for choosing us and we hope to welcome you again! Kind regards

10/10 Excellent

Jamie, VICTORIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder location and charming hotel! Very comfortable beds, clean rooms and the front desk staff were incredible!!!!
Stayed 2 nights in Sep 2023
Response from hotel bristol on 19 Sept 2023
Dear Jamie,we are happy to see that you found the staff incredible, and the hotel charming. We will see next time! Best regards

8/10 Good

sabileh

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything
Stayed 1 night in Sep 2023
Response from hotel bristol on 19 Sept 2023
Dear sabileh,4/5 is a good score and we have to say thank you! Hoping seeing you next time! Best regards

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet, and conveniently located across from Central Station. It had a great breakfast buffet. The bed was very hard! Such a shame because I'd return if they had a comfortable bed.
Stayed 3 nights in Aug 2023
Response from hotel bristol on 7 Sept 2023
Dear Joanne,thanks for the review. We are sorry for the inconvenient with bed...we hope to have a second chace to offer you a better stay. Kind regards

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es justo como se ve en las imagenes, baño con muy buena limpieza, bastante centrico si quieres estar cerca de la estaciónd de tren y de igual manera para tomar el metro y visitar diferentes lugares.
Stayed 1 night in Aug 2023
Response from hotel bristol on 7 Sept 2023
Dear Michelle,thank you very much for the review. We are very happy to see that everything was enjoyable. Hoping welcoming back soon. Best regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and pleasant. Location was very convenient (train station and taxis across from hotel). Metro station also at the train station. Will probably be back again.
Response from hotel bristol on 3 Aug 2023
Dear Thomas,thank you very much for your kind words. We are waiting for you next time!

10/10 Excellent

esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo y bien situado
Esruvo tranquilo y agradable, el desayuno variado , uno de sus trabajadores que estuvo por la tarde muy agradable y servicial , hablaba en ingles . CERCA a estacion de tren, facil para movilizarse con el metro.
Stayed 1 night in Jul 2023
Response from hotel bristol on 29 Jul 2023
Dear Esperanza,thank you for your review. It is important for us to undestand how was your stay with us and we are happy to see that everything was nice and enjoyable. See you soon in Milan! Best regards

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Clean hotel opposite Central station Buffer breakfast excellent The staff was very helpful and friendly
Stayed 1 night in Jul 2023
Response from hotel bristol on 17 Jul 2023
Dear Zoran,thank you for your kind words. Hoping welcoming you back in the future. Best regards

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from hotel bristol on 17 Jul 2023
Dear Istvan,we appreciate the score you gave us after your stay. Thank you for choosing us and see you soon! Kind regards

8/10 Good

Jan

Travelled with family
Area around the hotel was unsavory and made us a bit nervous. We arrived late and had to go out for something to eat. Also very noisy as there was construction next door starting at 7:00 am.
Stayed 2 nights in Jul 2023
Response from hotel bristol on 13 Jul 2023
Dear Jan,sorry for the inconvenient about the sorrounding area but we sincerely hope to welcome you again for your next stay in our city. Best regards

2/10 Terrible

wenda

Travelled with family
Liked: Cleanliness
A night club near by and the music stopped untill 2,3 early morning
Stayed 1 night in Jul 2023
Response from hotel bristol on 10 Jul 2023
Dear Wenda,thank you for your feedback. Please accept our apologies for not having met your expectations at all...we are truly sorry for what occured during your stay. Hoping giving us a second chance in the future to restgore your confidence in us. Kind regards

8/10 Good

Helen

Stayed 2 nights in Jul 2023
Response from hotel bristol on 29 Jul 2023
Dear helen,thank you for choosing us and posting your feedback. Hoping welcoming you soon in the future. Kind regards

4/10 Poor

Rosamaria

Travelled with partner
Very noisy at night.
Stayed 1 night in Jun 2023
Response from hotel bristol on 1 Jul 2023
Dear Rosamaria,first of all we have to say sorry to you: sometimes it is very difficult to limit the noise coming from outside but we do always our best to improve the service thanks to guests' feedback. Please accept our apologies but we hope to have a second chance to restore your confience in us. Bestr egards

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from hotel bristol on 19 Jun 2023
Dear Leticia,thank you for posting the review and the score. We appreciate it at all and we hope to welcome you again at our hotel. Kind regards

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from hotel bristol on 6 Jun 2023
Dear Jason,thank you very much! Hoping welcoming you soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot near the station
Hotels near stations are often ones to avoid, but not in this case. Friendly, helpful service, very convenient location, quiet and a good breakfast. All you need.
Stayed 2 nights in May 2023
Response from hotel bristol on 5 Jun 2023
Dear Anthony,thank you for your kind words about our hotel and the service provided. We are waitring for you next time in Milan. Kind regards

10/10 Excellent

Olga

Stayed 1 night in May 2023
Response from hotel bristol on 5 Jun 2023
Dear Olga,it a pleasure to see the high score! We are waiting for you next time in Milan. Kind regards

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel just across the road from the Milano Centrale train station. Our Standard Triple Room was spacious, clean, with lots of sunlight, air conditioner, comfortable bedding, luxury toiletries, and quiet. I wanted to separately mention breakfast. It was excellent! The variety, quality and the service from the breakfast team were all outstanding. I would happily recommend this hotel to anyone.
Response from hotel bristol on 31 May 2023
Dear Anna,thank you for your gratifying words...it is a pleasure to see your satisfaction about your stay with us! We are waiting for you next time. Kind regards

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location across from the train station, great customer service, and very clean! I really enjoyed my stay at this hotel!
Stayed 1 night in Apr 2023
Response from hotel bristol on 17 Apr 2023
Dear Katherine,thank you for choosing us. It is a pleasure to see everything was fine and we are very happy! Hoping welcoming you back soon. Kind regards

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most everything. My plan was to be close to the train station to see the city and take a day trip. It worked out perfectly. The hotel was clean, staff nice, and a great breakfast.
Stayed 6 nights in Mar 2023
Response from hotel bristol on 9 Apr 2023
Dear Andre,it is a pleasure to see that you enjoyed the stay at our hotel, appreciating the closness to central station, the staff, as well as the breakfast buffet. Hoping seeing you next time in the city!

8/10 Good

Rikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small tight room but worked for one night for 2 adults and 1 child. Lobby and hotel are nice.
Response from hotel bristol on 5 Apr 2023
Dear Rikki,it was a pleasure for us to host you during your stay in Milan. Hoping welcoming you soon again..best regards from all of us!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Bristol was a block away from the Milano Centrale Station. The hotel was in walking distance to a park and a museum. It was a nice quiet hotel. We enjoyed our stay there.
Stayed 1 night in Mar 2023
Response from hotel bristol on 3 Apr 2023
Dear Carl,thank you for choosing us! We are happy to see that everything about your stay was pleasant and we hope to welcome you soon again. Best regards from MIlan

8/10 Good

Prabhu

Liked: Cleanliness, staff & service
It’s a good hotel near the train station. Staff good but breakfast below average. Very noisy at night. It suited me to the hilt as I was travelling in the next morning.
Stayed 1 night in Mar 2023
Response from hotel bristol on 28 Mar 2023
Dear Prabhu,thank you for the review.We aprreciate your feedback because it helps us to imporve the service offered. Please accept our apologies if something was not so perfect but we sincerily hope to welcome you again in Milan. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from hotel bristol on 27 Mar 2023
Dear Guest,thank you very much for the review, as well as the score you gave us. Hoping welcoming you back soon in Milan. Best regards

6/10 Okay

Catarina, Miami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property location is great but there was always smell of smoke in the lobby and there is a club at the back of the hotel that you can hear the music all night long.
Stayed 1 night in Mar 2023
Response from hotel bristol on 6 Mar 2023
Dear Catarina,thank you for your time to leave the review. We are happy to see you enjoyed the strategic location but, at the same time, we are very sorry for yuou notices. Please accept our apologies but we hope to welcome you again to offer a better stay without sound problems coming from the outside. Best regards

10/10 Excellent

jimmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from hotel bristol on 1 Mar 2023
Dear Jimmie,thank you for the score..we are so happy your stay was comfortable and satisfying. It is a pleasure for us! We hope to welcome you again. Best regards

8/10 Good

Enrico

Stayed 1 night in Feb 2023
Response from hotel bristol on 7 Feb 2023
Gentile Enrico,grazie per il punteggio che ha dato alla nostra struttura. Siamo contenti che il suo soggiorno sia stato piacevole e speriamo che possa tornare a farci visita. Cordiali saluti da tutto lo Staff