6/10 Okay
Andrea
Travelled with family and small children
26 Apr 2024
The included breakfast deal it’s a rip off. They charge over $20 per breakfast and the option is either a bagel with cream cheese, a croissant a mini cereal box or a Greek yogurt with a bottle of juice. Wish bought anywhere else it cost less than $5. But in the advertising it sells it as a continental breakfast. Also the cooling system in my room was not working. I did call the next day and someone did come up and fix it right away. There was a morning front desk lady on Saturday 4/20/24 that I failed to get her name but was rude and unhelpful. I asked to see if I could get refunded for my Sunday breakfast ticket since I was not going to use it after seeing their breakfast menu that morning and she was unhelpful. Than I asked for menu to the different restaurants around she looked at me like if I was crazy then looked annoyed at the fact that she had to get up off her seat to look for the menu’s and then just handed me 2 of the same menu’s. I was very upset with that specific staff service. Not helpful and not people friendly.
Andrea
Stayed 2 nights in Apr 2024