Cleveland Hotel Guide - Mill Stream Run Reservation hotels in Cleveland, United States of America.

"Room spelled like bleach, toilet seat was loose, deadbolt was broken, behind the bed was dirty, horrible stay "

"The room was fine for the price. It is a little outdated and the walls were scuffed up/paint was chipping. I didn't use the kitchen so I can't speak on that. Things seemed clean enough, but certainly not great. During my second night the fire alarm in the building went off. Another guest had burnt food, and smoke was seeping out of their door. The alarm continued for a good 30-40 minutes. The staff did not respond to this, and it took other guests calling the fire department to get someone to come out. The entire floor smelled like smoke for the rest of the night - I even noticed it on my belongings upon returning home. During check out the next morning, the staff did not even acknowledge this or apologize for the inconvenience. I wasn't expecting a refund, and understand the situation was out of their control, but due to their overall lack of concern, I wouldn't stay here again. "

"Room had an unpleasant smell, the ceiling plaster was peeling, and there was no remote or alarm clock in the room. The employee who checked us in was very rude and unpleasant. "

"Staff was super nice and when the breakfast had a good spread. Would come back!"

"Our room was filthy. Other than the beds being made (and hopefully changed) and fresh towels, it did not look like our room had been cleaned from the previous occupants. There was also a noticeable odor from the moment you opened the door and each time thereafter. Common areas hadn’t been cleaned or vacuumed in a while either."

"Dirty rooms"

"I loved the lighting fixtures in the room, but I think that there was not good lighting over the bathroom sink, The person who installed the wallpaper did not do a good job at the seams. They needed to be wiped more to clean the paste. The tree in front of the hotel has branches that are too low over the sidewalk. The swimming pool was not open for use. I am not sure about this, but I thought that, when I made my reservation, it stated that there was a free breakfast."

"No toothpast, no soap,no sugar,no creamer,no dishes,one employee a block away in the cold rain. This ways first time out of 3 that the cons starting to add up.still is a nice room im going stick it out and see if improve service to match."

"Clean room. Friendly front desk. I booked through Expedia and messaged the property twice through Expedia’s messaging- didn’t get an answer. I had to call to clarify if I could check in after midnight."