Cleveland Hotel Guide - Mill Stream Run Reservation hotels in Cleveland, United States of America.

"Poor check in. Not staff fault. System fault. Room was ech chamber for every noise in the hallway and adjoining rooms. Bed was very comfy. Bathroom was clean except for certain areas. Toilet set sat crooked and would slide over while seated on. Breakfast was gross. Eggs soggy and oily feel in mouth. No oatmeal because staff couldn’t figure out how to make. Yogurt machine empty so staff member came from behind Front Desk, where she was touching all kinds of things, did not put on gloves, open the machine, squished a bag around, touched the tip of the tube that the yogurt comes out of with dirty hands and then put it back together, close it, and said here you go. Another staff member had a girlfriend hanging around with them while they were cleaning common areas. Very unprofessional, underwhelming and NOT worth the price. "

"The property is dated and needs to do a better job on cleanliness. There were food crumbs in the hallway and just overlooked areas"

"From the front desk every shift to the house keeping and breakfast staff everyone goes up and above to make sure you have a great stay. Had a great stay. Thank you"

"Clean room Exterior door was not accessible with key, gad to go to other end of building"

"Breakfast was good. Room was clean and spacious. Staff very friendly."

"Clean room, family friendly location, but the Shuttle driver left me behind even after I told him I would be right back after leaving the hotel keys in the room with my family. "

"It felt more like a flop house than motel. Yes it’s clean inside though I certainly wouldn’t take a bath in the tub. Staff was fine - neither rude nor pleasant. Air condition controls completely broken. No hair dryer and no shampoo etc. It was good and cheap but you get what you pay for. "

"Elevators were all out of order and check-in system was down. Had to leave card details at desk to get my room."

"room was filthy, hadn’t been swept or mopped, hair all over bathroom and in the shower "