Batam Hotel Guide - Miniature House Indonesia hotels in Batam, Indonesia.

"Attentive and friendly service. Had a wonderful experience."

"Expensive htl. Lift was slow. Bfast always can’t find seat. Parking lack of space"

"Room are very tidy and spacious. Good Breakfast line up. Check in and check out is very smooth"

"The staff is amazing, although the numbering of room seems confusing but the cafe waiter is patient enough to bring me to the right room despite it's not even his job - this is going beyond his duties and he didn't demanded any tips but he deserved one"

"Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are helpful, pleasant and quick with the service, especially Ms Moly who is always so charming with her lovely smile as well as 2 others male staff (unfortunately didn't get their names), they too should be well recommended for their wonderful service in the breakfast room. Breakfast is very basic and their replenishment is not automatically which you had to check with the staff and only then it'll be replenish. Overall, it's pleasant experience staying with Ayola and hopefully to see more improvement around the property. "

"Nice place for a quick getaway"

"Wifi was not stable and signal kept dropping. Frustrating and took time to reply to my emails. Room was quite dated and please do not believe the pictures on the website. The toilet tiles were stained and heavy black build up between the grouting. I choose a non smoking room, but clearly there were other rooms smoking on the same floor. Better hotel rooms in the city at that price point. "

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot tub was filthy and unusable, the large swimming pool had exposed wires in it and the smaller one had chairs floating in it and was full of sand and debris.The resort in general was dirty, tired and had rubbish everywhere. Room service food was constantly over an hour late and stone cold when arrived. We ended up leaving a day early and would have left the day after arrival if I could have booked our next hotel earlier!!! "

"overall the room, staff and cleanliness are awesome. breakfast can do better. "