Lobby

Reviews of Cambria Hotel Bloomington Mall of America Minneapolis Airport

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 839 out of 1201 reviews" "
Rating 8 - Good. 225 out of 1201 reviews" "
Rating 6 - Okay. 72 out of 1201 reviews" "
Rating 4 - Poor. 31 out of 1201 reviews" "
Rating 2 - Terrible. 34 out of 1201 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay! We went with 4 other families and it was perfect for large groups
Stayed 2 nights in Mar 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Diana, I'm so glad our hotel worked well for your large group. I hope you all have great memories of the time you spent together with us. We appreciate your glowing endorsement and hope we can welcome you back again soon!

10/10 Excellent

Karen, Crossville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very comfortable room furnishings and bedding. Nice to have in room Keurig. Quiet at night. Good value for money
Stayed 2 nights in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Karen, Thank you for taking the time to recommend our hotel to other travelers researching our area. I'm so glad you felt good about your decision to stay with us. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and Austin the bartender was awesome
Stayed 3 nights in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Jasmine, Thank you for taking the time to recommend our hotel to other travelers researching our area. I shared your nice comments with Austin and you made his day. Thank you for giving me the opportunity to recognize him for a job well done. We appreciate your business and we hope we can welcome you back the next time your travels bring you to our area.

10/10 Excellent

LEE

Love everything about this hotel, excited every expectation
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Lee, Thank you for taking the time to recommend our hotel to other travelers researching our area. We're grateful for your glowing recommendation and we hope we can welcome you back again soon!

8/10 Good

Bob

Liked: Amenities, property conditions & facilities
We have stayed many times and always great
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Bob, I'm so glad you were back to stay with us again. We appreciate your loyalty and we hope we can welcome you back again soon!

10/10 Excellent

Rahim

Travelled with family, Business traveller
Liked: Property conditions & facilities
Property was new, and conveniently located to shopping and dining.
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Rahim, Thank you for taking the time to recommend our hotel to other travelers researching our area. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

8/10 Good

Terry, Palm Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel because of its good ratings and 24-hour airport shuttle. I had no problem getting picked up after a late-night arrival and appreciated the convenient location, clean room, and excellent blackout shades. One minor issue was the apparent complete lack of a pen and notepad in the room. Not a huge deal but it seemed odd.
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Terry, Thank you for taking the time to recommend our hotel to other travelers researching our area. We'd be happy to provide a notepad and pen during your next visit. I think it's a great idea in every room. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

10/10 Excellent

Connor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the room was very clean and comfortable and the room was affordable. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Connor, I'm so glad you felt good about your decision to stay with us. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Lisa, Thank you for taking the time to rate your stay with us. We appreciate your positive feedback and we hope we can welcome you back again soon!

6/10 Okay

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was not happy that we didn't have a breakfast offered. It was supposed to be a hot breakfast and we were only given the option to order off the menu and pay for it ourselves because capacity at the hotel wasn't met. We had to catch a flight and didn't have time to order and felt we shouldn't have had to pay for breakfast since it was included in our stay. not even a continental breakfast was offered instead!
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Christina, Thank you for taking the time to share your impressions of your experience with our hotel. I'm very sorry you weren't aware that we're a full service hotel with a restaurant and bar. I'm not seeing breakfast included rates, so please don't hesitate to reach out to me directly if inaccurate information is being given to our guests. We appreciate your feedback and hope we'll have the opportunity to leave you with a much more favorable impression during your next visit to our area.

10/10 Excellent

Cathy

Liked: Property conditions & facilities
It was very clean and quiet
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Cathy, Thank you for taking the time to recommend our hotel to other travelers researching our area. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

10/10 Excellent

Dominika

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Dominika, I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and we hope we can welcome you back again soon!

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful new hotel. Loved the openness of the lobby. Great bar/restaurant area. Would have been nice for a continental breakfast and coffee in the lobby as they have the space for relaxing . Great staff…bar area especially!
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 30 Apr 2024
Dear Janette, I'm so glad you felt good about your decision to stay with us. I love the openness in our lobby and our great staff, as well. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 18 Apr 2024
Hi Angela, thank you for your feedback and for giving Cambria a chance. We hope to see you again in the future!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when you need to be at the airport early in the morning. Spacious and clean rooms with very comfortable beds.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 18 Apr 2024
Hi Thomas, we love to hear that our hotel is great for those who need to be at the airport and that our rooms exceed your expectations. Hope to see you at our Cambria again!

10/10 Excellent

james, pewaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 18 Apr 2024
Thank you James. We are so thrilled to hear your stay was very enjoyable with us!

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 18 Apr 2024
Thank you Lam for your feedback we are glad you enjoyed your stay with us!

6/10 Okay

Roland Robin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The linens not smell good and the room is not comfortable to stay. The frontdesk personnel when we checked-in was not accomodating and was not even smiling. The TV in the room is not even a smart TV. Would not recommend this hotel.
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 12 Apr 2024
Dear Roland Robin, Thank you very much for taking the time to share your candid comments regarding your experience with our hotel. While difficult to hear, feedback like yours helps us identify where to focus our energy in our ongoing efforts to provide an exceptional experience for all of our guests. I hope we'll have an opportunity to leave you with a much more favorable impression during a future visit to our area.

10/10 Excellent

Somchanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like this property is verygood
Stayed 1 night in Apr 2024
Response from Front Office Manager on 9 Apr 2024
Thank you Somchanh! We are thrilled to see you enjoyed your stay with us, and we hope to host you again in the future.

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Apr 2024
Response from Front Office Manager on 9 Apr 2024
Thank you Kyla! We hope you choose us again on your next trip to Bloomington.

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that the hotel shuttle bus will take you to and from the mall, Walmart or anywhere else close by had to be one of the best parts of our stay. We drove a few states away to visit MOA and once we checked into the hotel we didn't need to move our vehicle at all the remainder of the trip. Also my kids LOVED watching all the planes take off from the airport, which we could see from the hotel parking lot.
Stayed 4 nights in Mar 2024
Response from Front Office Manager on 9 Apr 2024
Hi Sara, thank you for your feedback. We love to hear about how our guests enjoyed our amenities and property! We hope to see you again.

10/10 Excellent

Ian, Thetford Mines

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport. Clean and affordable. Great customer service
Stayed 1 night in Apr 2024
Response from Jodie Grannes, General Manager on 4 Apr 2024
Dear Ian, Thank you for taking the time to recommend our hotel to other travelers researching our hotels in our area. We appreciate your positive feedback and we hope we can welcome you back again soon.

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jodie Grannes, General Manager on 4 Apr 2024
Dear Katelyn, Thank you for taking the time to rate your stay with us. I hope you enjoyed your visit. We appreciate your positive feedback and hope we can welcome you back the next time your travels bring you to our area.

10/10 Excellent

Lindse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 3 Apr 2024
Thanks Lindse, we hope you come see us again!

4/10 Poor

Ron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed four days 3 nights didn’t hve my room clean not once
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 3 Apr 2024
Good evening Ron, we apologize for lack of room cleaning for your room during your stay, and we are always trying to improve our service and your feedback is always appreciated.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and nice except for the microwave had not been cleaned out. Beds were extremely comfortable and showers were very nice with hot water and good pressure. Many planes were taking off and landing in the morning of our last day. Maid service was very loud in room above us.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 3 Apr 2024
Thank you for your feedback from your recent stay with us. We apologize for the guestroom cleanliness in regard to your microwave, and we have passed this along to our housekeeping team as well as the noise that you had experienced too.

10/10 Excellent

Malik

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place and a great stay for value and convenience to shopping and dining
Stayed 1 night in Mar 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
Dear Malik, I'm so glad you felt good about your decision to stay with us! We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
Dear Yesenia, Thank you for taking the time to rate your stay with us. We appreciate your positive feedback and we hope we can welcome you back again soon!

8/10 Good

Juexi

Stayed 4 nights in Mar 2024
Response from Front Office Manager on 18 Apr 2024
Thank you Juexi for your feedback. We appreciate your business and for giving Cambria a try, hope to see you again soon!

10/10 Excellent

Christina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was convenient to get to the Mall and back, even when it was busy. Just remember to get a number to call when you are ready to get back to the Hotel. Lobby was clean and comfortable to sit, relax, and talk with a group of people.
Stayed 2 nights in Mar 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
Dear Christina, I'm so glad you enjoyed your visit to our hotel. We appreciate the endorsement you've given us and we hope we can welcome you back again soon!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable bed
Stayed 1 night in Mar 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
Dear Craig, I'm so glad you felt good about your decision to stay with us! Thank you for complimenting our cleanliness and comfy beds. We're grateful for the endorsement you've given us and we hope we can welcome you back again soon!

6/10 Okay

Deb

Liked: Cleanliness, property conditions & facilities
They were not offering a park and fly due to high traffic at hotel, we were left with nowhere to park our car and it cost an additional $190 to drive it elsewhere. A bad start to our vacation
Stayed 1 night in Mar 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
Dear Deb, I'm very sorry about lack of extended parking availability during your visit. We'd be happy to reserve a spot for you the next time you're flying out of MSP. Details are messaged to you after making a reservation with Expedia. We appreciate your feedback and hope we'll have an opportunity to get your next vacation off to a great start.

10/10 Excellent

FNU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location near airport and Mall of America with shuttle to Mall of America. Tesla and EV parking on site.
Stayed 1 night in Feb 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
I'm so glad you felt good about your decision to stay with us and it's great to hear you noticed our two different vehicle charging stations. We appreciate your endorsement and we hope we can welcome you back again soon!

10/10 Excellent

Abigail

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff was very friendly
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Hi Abigail thank you for your review, and we hope you stay with us again!

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and beautiful place to stay! We will be back
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Thank you Katie for your review! Hope to see you again soon.

6/10 Okay

phillip

i
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 20 Mar 2024
We are sorry to see your stay wasn't 100% enjoyable for you during your stay with us, and we hope to show you a different experience in the future.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shade was broken in the room.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Thank you Deborah for your feedback, and we will be having out maintenance look into this and get it fixed.

10/10 Excellent

Magdalene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a vacation!
Stayed 1 night in Mar 2024
Response from Front Office Manager on 20 Mar 2024
We appreciate your response about your recent stay with us. We hope to host you again at the Cambria Hotel Bloomington.

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Thank you so much for your review, we hope to see you again soon!

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations, honestly. The price was much cheaper so we decided to have a look first, before making a reservation. Its was very clean and modern, extremely polite staff and it has an onsite restaurant/bar. The food was so good, we ate at the hotel more times than we did outside. Will definitely be back!
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Dear Sonia, thank you so much for your lovely review about your recent stay with us. We are thrilled to hear about all the things that went well for you during your stay, and we can't wait to hear you will be back!

10/10 Excellent

Cesar

Travelled with family
Liked: Amenities
Very Clean, friendly staff
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Thank you for your feedback, and will be sharing this with our team!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in Feb 2024
Response from Front Office Manager on 20 Mar 2024
Thank you for your feedback Robert and we hope to host you again here at the Cambria Hotel Bloomington in the future!

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived at 1:45 pm and told there would be a $25 early check in fee before 3 pm. That hasn’t happened before. Not a fan. Also had to wait quite awhile before staff came to main desk. Service was not up to par on Sunday for checking in.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Thank you for your feedback Mark on the early check in fee and the service you had experienced during your visit with us. We hope to be able to provide you a different experience that we know we are capable of giving, if you choose to stay with us in the future.

8/10 Good

Debbie L

Liked: Cleanliness, staff & service, property conditions & facilities
Do Not like 25$ early check-in. Never heard of such a thing!
Stayed 1 night in Mar 2024
Response from Front Office Manager on 20 Mar 2024
Hi Debbie, we appreciate your feedback about the early check-in fee. We apologize that this caused your stay to not be as enjoyable.

10/10 Excellent

Letonya

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice safe place.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 10 Mar 2024
Hi Letonya, thank you so much for your review and we hope you come visit us again soon when you're in the Bloomington area.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 10 Mar 2024
Thank you Jennifer for your response. We love to hear when our guests enjoy their stays with us, and in hopes that you choose us again when you are back in the area.

10/10 Excellent

Loyal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you need to get to the airport and want a close hotel. Very clean and we slept well.
Stayed 1 night in Feb 2024
Response from Jodie Grannes,General Manager on 6 Mar 2024
Dear Loyal, Thank you so much for taking the time to share your positive feedback regarding your experience at our hotel. I'm so glad you felt good about your decision to stay with us. We appreciate your business and hope we can welcome you back again soon!

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is great. You can hear the planes flying over so if you're a light sleeper you may want to take that into consideration. Clean, comfortable rooms. I would stay again.
Stayed 1 night in Mar 2024
Response from Jodie Grannes,General Manager on 6 Mar 2024
Dear Brianna, I'm so glad you enjoyed your stay with us! It sounds like the planes didn't bother you, but if they did, we do have rooms that aren't in a flight path and they only use the runway on certain days. We appreciate your positive feedback and hope we'll see you again the next time your travels bring you to our area.

10/10 Excellent

Kaitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel nice workers, pool was good was sad there’s not hot tub, breakfast was good and our room was really nice too! I’d stay here again!
Stayed 1 night in Mar 2024
Response from Jodie Grannes,General Manager on 6 Mar 2024
Dear Kaitlin, I'm so glad you felt good about your decision to stay with us. I agree with you! We have very nice workers :) We appreciate the endorsement you've given us and hope we can welcome you back again soon!

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Jodie Grannes, General Manager on 29 Mar 2024
Dear Michael, Thank you very much for taking the time to rate your experience with our hotel. We appreciate your 5 out of 5 star rating and we hope we can welcome you back again soon!