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Reviews of The Waters Of Minocqua

3 out of 5
The Waters Of Minocqua
8116 Highway 51 South, P.O. Box 1053, Minocqua, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 300 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Penny

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ariel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We like coming here
Stayed 1 night in Apr 2024
Response from The Waters of Minocqua on 1 May 2024
Hello Ariel,We're thrilled to hear that you had a wonderful experience at The Waters of Minocqua! Providing our guests with memorable stays is our top priority, and we're delighted that you enjoyed your time with us. Your kind words mean the world to us, and we can't wait to have the opportunity to host you again soon!

10/10 Excellent

PAUL

Stayed 1 night in Apr 2024
Response from The Waters of Minocqua on 1 May 2024
Hello PAUL,We're thrilled to hear that you had a wonderful experience at The Waters of Minocqua! Providing our guests with memorable stays is our top priority, and we're delighted that you enjoyed your time with us. We can't wait to have the opportunity to host you again soon!

10/10 Excellent

CAITLYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear CAITLYNN,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

6/10 Okay

Corey

Travelled with family
Smoke detector taped on ceiling in room. Remote and TV didn’t work. No phone in room.
Stayed 1 night in Mar 2024
Response from The Waters of Minocqua on 2 Apr 2024
Hello Corey,Thank you for bringing this matter to our attention. We're truly sorry to hear that your experience at The Waters of Minocqua did not meet your expectations. Please know that we take your feedback seriously, and we're committed to addressing the issues you've mentioned. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Your feedback will help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Mar 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear Betty,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented facility with a relaxing lounge-- customized with a dual fireplace. Starbucks Coffee shop, indoor family pool with inside/outside adult jacuzzi. Rear of facility leads to walkable wooded trail. Excellent service by all Waters of Minocqua staff.
Stayed 2 nights in Mar 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear Angel,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

10/10 Excellent

Jeffrey, St. Paul

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the dogs.
Stayed 2 nights in Mar 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear Jeffrey,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

8/10 Good

Barbara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked
Stayed 1 night in Mar 2024
Response from The Waters of Minocqua on 2 Apr 2024
Hello Barbara,We're thrilled to hear that you had a wonderful experience at The Waters of Minocqua! Providing our guests with memorable stays is our top priority, and we're delighted that you enjoyed your time with us. Your kind words mean the world to us, and we can't wait to have the opportunity to host you again soon!

10/10 Excellent

marcelle, West Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear marcelleThank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

10/10 Excellent

marcelle, West Bloomfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park slides and hot tub springs a plus.
Stayed 2 nights in Jan 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear marcelleThank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great as always!! The kids enjoyed the water park.
Stayed 2 nights in Feb 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear Rebecca,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

8/10 Good

Robin

Liked: Staff & service, amenities
Our family of four had a nice quick February overnight stay at the Waters. While the indoor water park was fun (that indoor/outdoor hot tub!), the rooms and property are really showing their age. The beds were just okay, definitely not what one would expect at, say, a Hilton or even a Fairfield Inn. The carpet in our room had two almost completely threadbare, dark ‘worn’ marks in it which just felt kind of gross. The blow dryer in our room didn’t work (got a replacement that was still in the box from the front desk to use in a pinch), nor did either port for charging phones/electronics in the alarm clock work. There seemed to be more than a few out of order games (and prize options) in the arcade, and the towels in the water park were tiny and very scratchy. The coffee cups in the morning were tiny 8 oz white styrofoam. Still, the staff was nice and it was fine for one night. I hope plans are underway for some remodeling and updates, because this place is a gem with great potential. I imagine the pandemic set that (and the finances) back a bit. Still we’re glad we went, but will look for something with less of a budget motel feel next time or wait until updates are made to return.
Stayed 1 night in Feb 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear Robin,Thank you for taking the time to share your feedback with us. We appreciate your comments and insights as they help us understand areas where we can improve. We're glad to hear that you enjoyed your overall experience at The Waters of Minocqua. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, amenities
Room needs updating! Wayyyyy too noisy!! Sounds like there were elephants abov us till midnight! We will never come stay here again.
Stayed 1 night in Feb 2024
Response from The Waters of Minocqua on 2 Apr 2024
Hello Pamela,Thank you for bringing this matter to our attention. We're truly sorry to hear that your experience at The Waters of Minocqua did not meet your expectations. Please know that we take your feedback seriously, and we're committed to addressing the issues you've mentioned. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Your feedback will help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience.

2/10 Terrible

jake

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Walls are not insulated, so all I hear all night long we’re kids stomping around upstairs during sleeping hours. Found a babies milk bottle in between the couch cushions filled with moldy milk. Refrigerator door wouldn’t swing open due to the fridge being sunk into the carpet, tv was super glitchy and took at least 15 seconds to simply change each channel. Breakfast only had carbohydrates, zero protein. Pretty upsetting for the price tag.
Stayed 1 night in Feb 2024
Response from The Waters of Minocqua on 2 Apr 2024
Hello jake,Thank you for bringing this matter to our attention. We're truly sorry to hear that your experience at The Waters of Minocqua did not meet your expectations. Please know that we take your feedback seriously, and we're committed to addressing the issues you've mentioned. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Your feedback will help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience.

6/10 Okay

Dan

Disliked: Amenities, property conditions & facilities
Tired property that shows wear and felt over priced.
Stayed 2 nights in Feb 2024
Response from The Waters of Minocqua on 2 Apr 2024
Hello Dan,Thank you for bringing this matter to our attention. We're truly sorry to hear that your experience at The Waters of Minocqua did not meet your expectations. Please know that we take your feedback seriously, and we're committed to addressing the issues you've mentioned. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Your feedback will help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

Grace

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a blast in the water park- our three year old played and swam for five hours straight! Beds were fine (comfy but not excellent). The free breakfast was great and I was shocked how good the food was that we got from the snack bar. Very fun stay!
Stayed 2 nights in Feb 2024
Response from The Waters of Minocqua on 2 Apr 2024
Dear Grace,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your experience at The Waters of Minocqua. Our team works hard to provide exceptional service, and we're delighted that it reflected in your visit. We look forward to welcoming you back soon!

2/10 Terrible

Krystal

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We've been coming here for years and every year our experience gets worse and worse. This year was our last time after terrible service from management. The first night i waited in the store as the solo guest for 20 minutes to check out. The manager on duty was working the check in guest so i knew itd take a bit. But instead of helping me in between customers, he kept helping new people coming in. He knew i was in the store and i asked if he was the only one working and he said yes you need to wait.I ended up putting my items back and walking out. Then a puppy was tied to a tree outside a room with a chain maybe 2 feet long. She was on rocks and ice and the tree kept poking her in the eyes since she had no where to move. She kept whining so i went to the front desk and the same manager said its not his probelm till quiet hours. 4 hours went by and keep in mind it was only 20 degrees. Again he refused to do anything. I gave the dog a pillow to lay on because she kept lifting her paws from the ice.We called the non emergency number who also didnt seem to care and said they were busy...finally i ended up finding the owners drunk in the bar and they lied and said they just got there. They eventually got their dog. I took the pillow back which was covered in blood and poop. The next night we went to the store at 9:01 and it was still open. As we walked in the same manager came over and shut the door in our face without saying a thing! Never again will we give our business here!
Response from The Waters of Minocqua on 3 Apr 2024
Hello Krystal,Thank you for bringing this matter to our attention. We're truly sorry to hear that your experience at The Waters of Minocqua did not meet your expectations. Please know that we take your feedback seriously, and we're committed to addressing the issues you've mentioned. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Your feedback will help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Love the new layout/ remodel
Great place! Great stay! Love the new layout/ remodel!!! A couple issues in room 304 that need attention but great overall! Sharp screw sticking out of headboard with a note on it. A potential liability. Shelf under the freezer had mold or mildew. None of that a game changer for us. Otherwise the room was very clean, very comfortable, and convenient in all ways. Such comfortable mattresses too.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Suzanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and Cozy
Stayed 2 nights in Jan 2024

10/10 Excellent

Jaime

Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities
Stayed 2 nights in Oct 2023

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The Waters Minocqua WI
We really enjoyed this hotel. Comfortable accommodations and friendly staff. .
Stayed 1 night in Jan 2024

8/10 Good

Shelby

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

8/10 Good

Amy

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and unique property but still very welcoming and cozy on a cold weekend!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Staff & service, property conditions & facilities
Have stayed here many times previously. The staff were all great at check in and throughout our dealings with them. The room and public areas were very clean. My only complaint was the broken clock in my room…which wasn’t even important enough for a trip to the front desk…
Stayed 1 night in Nov 2023

10/10 Excellent

Taylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room is clean and roomy. Hot tub is excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the Up-North feel I was looking for at the price that fit for me.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming entrance. Warm up North feeling throughout property. Will be back!
Stayed 1 night in Nov 2023

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice for the price
The rooms and pool are were nice but very out-dated. The mattresses were sinking in, the tv was tiny, and the in room amenities were old and had seen a lot of use. The pool was perfect for my 8 year old, but just hadn’t seen any updating in a while. The only thing that was frustrating was the pool snack bar was closed due to staffing issues. The hotel restaurant “pub” also didn’t have our adult beverage or bacon, since they had run out.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan, Menasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptionally clean. Room was large and comfortable beds! Nice continental breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Austin

Travelled with partner
Liked: Cleanliness, amenities
Way too loud and easy to hear everything. None of the employees seemed happy to even be there or help except for a couple of them, were really awesome.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathryn

Stayed 2 nights in Nov 2023

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater in our room was extremely loud.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place! Always stay here!
Stayed 2 nights in Nov 2023

10/10 Excellent

Sally

Liked: Staff & service, property conditions & facilities
Friendly front desk staff; beautiful spacious well kept facility, great for our large family gathering; comfy room and balcony. Definitely recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Corey, Eau Claire

Stayed 1 night in Nov 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was great, nice balcony to relax.
Stayed 2 nights in Oct 2023