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Reviews of Hilton Grand Vacations Club in Sandestin Golf & Beach Resort

3 out of 5
Hilton Grand Vacations Club in Sandestin Golf & Beach Resort
8626 Baytowne Ave., West, Miramar Beach, Miramar Beach, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 911 out of 1126 reviews" "
Rating 8 - Good. 150 out of 1126 reviews" "
Rating 6 - Okay. 40 out of 1126 reviews" "
Rating 4 - Poor. 10 out of 1126 reviews" "
Rating 2 - Terrible. 15 out of 1126 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located in the SanDestin Beach and Golf Resort. We had a very nice king studio suite. The kitchenette was very good. Nice pool complex. Good walking trails.
Stayed 7 nights in Feb 2024

10/10 Excellent

Koh Eun

Travelled with family
Liked: Cleanliness, room comfort
Top Notch!!!!
I think this was our fifth stay here. This hotel has everything your family needs. Warm welcome from the lobby,all the amazing views from the balcony, very quiet, clean comfortable beds, kitchen equipped with everything you need, washer dryer in great condition, games and movie dvds all available for rental, game room was the popular feature for the boys, cute movie theater which runs three times a day with a movie that you want, amazing coffee in the lobby, I can go on forever. Silversands outlet and great restaurants are close by. Lots of options to do around the area. Shuttle runs to the beach. It was just top notch!! Love this hotel and we will definately be back for more!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Came back and loved it again!
Great retreat! This is our second time… will for sure go back!
Stayed 4 nights in Dec 2023

8/10 Good

Sue

Liked: Amenities
Nice property but not the cleanest.
Stayed 6 nights in Nov 2023

6/10 Okay

Kary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of towels. Bathroom needed cleaning. Hotel needs updating
Stayed 4 nights in Oct 2023
Response from David on 8 Nov 2023
Thank you for your feedback

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Everything was easily accessible
Stayed 3 nights in Sep 2023
Response from David on 27 Sept 2023
Thank you for your feedback!

10/10 Excellent

Anna

Liked: Cleanliness, room comfort
Lovely stay
We’ve stayed here many times and just absolutely love it here. The bay is beautiful and there’s plenty of lounge chairs around the pools and hot tubs. All the rooms are so spacious. The beds are firm.
Stayed 1 night in Sep 2023
Response from HGV Club Sandestin, FL on 24 Sept 2023
Thank you for your membership and for your kind words about our resort. It is our pleasure to have served you well during your vacation days. We hope to see you back here again soon.

10/10 Excellent

Nancy

Stayed 7 nights in Sep 2023
Response from David on 16 Oct 2023
Thank you for your feedback

10/10 Excellent

Georgina

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from David on 8 Sept 2023
Thank you for your feedback.

10/10 Excellent

Rich

Travelled with family
Liked: Amenities
Wonderful stay
Stayed 6 nights in Jul 2023
Response from David on 8 Sept 2023
Thank you for your feedback.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Jul 2023
Response from David on 28 Jul 2023
Thank you for your feedback

10/10 Excellent

Aileen

Liked: Cleanliness, property conditions & facilities
Available washer dryer to use
Stayed 2 nights in Jul 2023
Response from David on 25 Jul 2023
Thank you for your feedback.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great rooms that are very large and well stocked. Odd tub in the bedroom makes it look a little dated but very comfortable. Eat at the marina next door!
Stayed 2 nights in Jun 2023
Response from David on 10 Jul 2023
Thank you for your feedback

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton Grand Vacation property was amazing! It had all the amenities you could want for your family. Easy access to nearby areas including the beach.
Stayed 3 nights in Jun 2023
Response from David on 10 Jul 2023
Thank you for your feedback

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location between the beach and the wharf. Whatever way you biked or walked out of the property, it wasn't far to either one. Property was very clean and pretty except the zero gravity pool. Too many babies in diapers left the water gross with flecks of white diapers. Not the hotel's fault. Maybe not at the height of the tourist season it can be kept under control. Room was lovely and clean. The staff is exceptional! You are greeted everytime you enter the lobby and lots of good advise is given. Enjoyed it very much and will return again in the fall!
Stayed 4 nights in Jun 2023
Response from David on 10 Jul 2023
Thank you for your feedback

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was Awesome!!Aron at front desk checked us in, always very friendly, and anything we needed, we received quickly. All staff were excellent. Can’t wait to stay here again someday.
Stayed 5 nights in May 2023
Response from David on 5 Jun 2023
Thank you for your feedback.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lots to do as a family at the property and surrounding areas. My kids loved the kiddie pool, the movie theatre, the game room and their suite.
Stayed 3 nights in May 2023
Response from David on 5 Jun 2023
Thank you for your feedback.

10/10 Excellent

Fortino

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from David on 5 Jun 2023
Thank you for your feedback.

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Response from David on 5 Jun 2023
Thank you for your feedback.

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, room comfort
Scott did great!
Stay at this hotel was like any other hotel. Nothing went above and beyond. Out of all the employees that I met, Scott at the front desk was the most professional and helpful employee I met during my stay.
Stayed 1 night in Mar 2023
Response from David S on 11 May 2023
Thank you for your feedback.

10/10 Excellent

William

Stayed 3 nights in Feb 2023
Response from David on 20 Mar 2023
Thank you for your feedback.

10/10 Excellent

Yered

Travelled with family
Liked: Amenities, property conditions & facilities
The resort was great!! The rooms were fully functional and comfy. We felt like we were at home!!! The price was amazing too, easily affordable and close to everything!! We'll definitely be back soon!!!
Response from David on 13 Feb 2023
Thank you for your feedback

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2022
Response from David on 13 Feb 2023
Thank you for your feedback

10/10 Excellent

Bryan

Liked: Cleanliness, room comfort
Very convenient to everything in the Baytowne area. Very friendly staff.
Stayed 5 nights in Jan 2023
Response from David on 13 Feb 2023
Thank you for your feedback

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2022

10/10 Excellent

Tony

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool area, lovely views from the balcony, clean and comfortable suite with well-equipped kitchen. Friendly staff. Easy access to a nice variety of resort amenities, shopping, and beach. The only thing I found a bit suboptimal was the check-out time. 10:00 a.m. felt awfully early to get cleaned up and out of the suite; 11:00 a.m. would be much easier! Also, we were instructed to take our garbage and recycling down to the compacter in the garage ourselves before leaving. The compacter was somewhat hard to find (and it turned out that garbage and recycling all went in together -- so no need to separate). It's a small thing, but somewhat unusual in our experience. Overall it's a great property and we would definitely rent there again. (In fact, this was already our second time.)
Stayed 3 nights in Nov 2022
Response from David on 28 Nov 2022
Thank you for your feedback.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, room comfort
Absolutely loved the suite. The layout, the balcony,
Stayed 3 nights in Sep 2022
Response from Denise Giorgione GM on 25 Nov 2022
Thank you Crystal. Hopefully we see you again soon

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a nice and welcoming place to stay. Everyone is so kind and friendly and the property is very well kept. Extremely clean! The staff is amazing!!!
Stayed 7 nights in Oct 2022

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, centrally located. Near the beach, restaurants, outlets. The best staff
Response from Denise Giorgione GM on 7 Nov 2022
Thanks Nancy

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous stay at Embarc, from the staff, beautiful room with a gorgeous view and all the amentities, we can’t wait to go back! Easy walk over Baytowne.
Response from Denise Giorgione GM on 7 Nov 2022
Thanks Aaron.We appreciate it

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pools and spa were excellent. Beautiful area and very quiet.
Stayed 1 night in Oct 2022
Response from Denise Giorgione GM on 1 Nov 2022
Thanks Les

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort. Doesn't seem like you are staying in a hotel. It's like a apartment. When you check in, they say to you, welcome home. Indeed it feels like home. The front desk clerk Hailey, to the Mgr on duty Anthony, everyone was very friendly. They have shuttle to shuttle you around as well as to the beach. It has a movie room which is cool. I can't say enough about it, this is one of the best hotels I've ever stayed at and I have been to a lot over the years.
Stayed 2 nights in Oct 2022
Response from Denise Giorgione GM on 1 Nov 2022
Thank you so much Steven

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the quiet area.
Stayed 2 nights in Oct 2022
Response from Denise Giorgione GM on 31 Oct 2022
Thanks Donna

10/10 Excellent

Charles

Disliked: Cleanliness
Stayed 1 night in Oct 2022
Response from Denise Giorgione GM on 31 Oct 2022
Thanks Charles

10/10 Excellent

Bryan, Remsen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about the Embarc Sandestin. From the staff, to the pool area, the movie theater, to all the amenities. It was just such a wonderful, relaxing vacation getaway for my wife and I.
Stayed 3 nights in Sep 2022
Response from Denise Giorgione GM on 17 Oct 2022
Thanks BryanWe are delighted you enjoyed your time with us, We can't wait to see you again

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, room comfort
There was a glitch with the reservation. The hotel did not have our reservation but fortunately they had a room available. The hotel is perfectly lovely and the staff was very accommodating. But there seemed to be some sort of error between hotels.com website and the hotel actually receiving our reservation.
Stayed 1 night in Oct 2022
Response from Denise Giorgione GM on 4 Oct 2022
thank you AngelaI am delighted to hear you had a good time despite the issue with the reservation. We look forward to seeing you again soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Not biker friendly
Just for the reference of other bikers. They do not allow motorcycle parking on the property
Stayed 3 nights in Sep 2022
Response from Denise Giorgione GM on 4 Oct 2022
Thanks for sharing your comments. We are part of the greater Sandestin Resort. the homeowners association have made the decision not to allow motorcycles. this information is on all website that allow booking of our property. Hopefully the things we can control were as you expected.

10/10 Excellent

won

Stayed 2 nights in Sep 2022
Response from Denise Giorgione GM on 4 Oct 2022
Thanks Won

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
HUGE ROOMS! Full amenities and VERY nice furnishings. Kids loved the movie theatre room! Will definitely be back.
Stayed 1 night in Sep 2022
Response from Denise Giorgione GM on 4 Oct 2022
Thanks BobbyThe theater is so much fun. We can also play football games and other programs on cable..We can't wait for your next visit

8/10 Good

James

Stayed 1 night in Sep 2022
Response from Denise Giorgione GM on 26 Sept 2022
Thanks James

10/10 Excellent

John

Liked: Cleanliness
Wrong date
Aaron at front desk was awesome went out of his way to get a room for me as I checked in but I had my dates mixed up and got a room for my wife and I which coincides with my other dates really kept me at ease thank you Aaron
Stayed 1 night in Sep 2022
Response from Denise Giorgione GM on 17 Oct 2022
Thanks John.I am so glad Aaron was able to help you out.

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities
It’s one of the most beautiful places I’ve stayed!!
Stayed 2 nights in Sep 2022
Response from Denise Giorgione GM on 26 Sept 2022
Thanks April

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Denise Giorgione GM on 26 Sept 2022
Thanks Linda

10/10 Excellent

Kenel

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay my boys enjoyed and the property was beautiful my rooms was clean and loved the view
Stayed 2 nights in Sep 2022
Response from Denise Giorgione GM on 26 Sept 2022
Thanks KenelWe are delighted you enjoyed your stay

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always so polite, beds are exceptionally comfy, huge tv’s, gorgeous resort in the such a quaint, quiet area. Our favorite place to vacation.
Stayed 2 nights in Sep 2022
Response from Denise Giorgione GM on 26 Sept 2022
Thanks Rachel

8/10 Good

Graham

Stayed 3 nights in Jul 2022

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aaron was very sweet!! Everyone was but he stood out!!
Stayed 4 nights in Sep 2022
Response from Denise Giorgione GM on 17 Sept 2022
Thanks Tyler. We think he’s sweet too. We have an awesome team here at Embarc.

10/10 Excellent

zollie, Lake City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property wqs immaculate. The staff was very friendly and accommodating. We will stay here again.
Stayed 3 nights in Sep 2022
Response from Denise Giorgione GM on 18 Sept 2022
Thanks Zollie. We are excited for your next visit!

10/10 Excellent

Lorianne

Travelled with group
Liked: Cleanliness, room comfort
Comfort and Access
Rooms were exactly as described! Nice big kitchen for cooking, etc., huge walk-in shower and nice size bedrooms! Beds were a little more firm than we like but other than that preference, everything was great! Staff was very friendly and helpful! Lots of amenities and got to enjoy a day pass which was a super big plus!
Stayed 1 night in Sep 2022
Response from Denise Giorgione GM on 17 Sept 2022
Thanks. There’s lots to do here. Glad you were able to enjoy them. We will be replacing our beds next year. Hopefully they work better for you. See you next time