We had a multitude of issues with this property that put a huge damper on our vacation. This was supposed to be a non-smoking property with signs posted in the house. It was far from that. The people before us apparently smoked significantly. When we got there and late into the evening, the cleaning people left dirty linen bags right outside the front door that were never picked up. We called to complain about the smoke smell. It wasn't until in the evening the first night until someone came out from the property management company. Their employee acknowledged that the three bags wreaked of smoke and took them away. We told her there were cigarette butts outside the front door where the two chairs are and also out back. No one came and cleaned those up. The woman who came out gave us a spray that didn't do much other than mask the smell. Another problem was that they wet cleaned the sofas in the living room before we got there and we basically could not use them the first night until they dried. No one said a word before we got there to give us a courtesy heads up about any of this. They finally called the next day, acknowledged the problem, and did a deep clean process while we were at the beach. It helped but the smell was never fully eradicated. And now we know why. The smoke smell had gotten into many of our personal items. They did change a light bulb that was out in the microwave but never gave us a battery to replace the dead one in the remote for the outside string of lights. Here's the big problem. We got home and out suit cases, clothes, pillows, pillow cases, paper products (paper towels, napkins, TP, etc.) and our cars all smell of smoke. We had follow-up conversations via text from Real Joy Vacations and they basically washed there hands of it. During the process, one of their employees said we would be compensated as part of correcting the process, but now that we are home, that was declined. I've rented a lot of vacation homes but this one and their property management company was by far our worst experience that we've had.