Osaka Hotel Guide - Mitsui Outlet Park Osaka Tsurumi hotels in Osaka, Japan.

"The double occupancy’s room was way smaller and more expensive than the single occupancy one, which we thought was weird. The check in was smooth and everyone at the front desk was helpful. There was one lady serving breakfast who was surprisingly rude when I tried to put ice in my water bottle in the breakfast/dining room. I tried to explain that the ice machine did not work on our floor nor the one below it but she kept repeating NO and pointing for me to leave. It’s possible I committed a huge Japanese faux pas and just didn’t know it but the repeated NO from the server lady wasn’t helpful. "

"Clean property. Great 2 night stay."

"Half the floor our room was located on had a constant loud rumble caused by the rails below resonating with the building. This is NOT normal train noises and is constant from 5am to 1am. The staff was unsympathetic and unhelpful. Refusing to change our room or make any effort to resolve the issue. After one night of this noise we decided to cut our losses and booked a new hotel. No refund for remaining nights offered. The elevators were slow and clunky, the bathroom of the room smelt and at times the elevator lobby area also smelt, probably due to the microwave being located there in an enclosed space. Would not recommend this hotel or this company again to anyone."

"Amazing hotel!"

"The hotel looked really nice. The room was on the smaller size. It was convenient as it’s close to Osaka Station. A lot of dining options nearby."

"Room was clean"

"The rooms were nice and spacious and the staff were friendly especially in the restaurant and bar. Great experience from beginning to end. "

"The room was clean, breakfast was excellent, and I especially loved the ice cream. It was the best ice cream I've had so far. The staff helped me check in and out."

"Very clean, excellent rooms, amenities and services."